Position Summary We're building an AI-native ops division for our Customer Onboarding department, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI-powered w…
Skills: AI automation, Workflow design, Agent configuration, Prompt engineering, Process improvement
Position Summary We're building an AI-native ops division for our Customer Onboarding department, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI-powered w…
Skills: AI automation, Workflow design, Agent configuration, Prompt engineering, Process improvement
Position Summary We're building an AI-native ops division for our Customer Onboarding department, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI-powered w…
Skills: AI automation, Workflow design, Agent configuration, Prompt engineering, Process improvement
Position Summary Tipalti's Senior Revenue Operations Manager will act as a strategic business partner to our Customer Success and Customer Onboarding leadership — driving analysis, process design, and systems strategy ac…
Skills: Revenue Operations, Sales Operations, Business Operations, Customer Success, Data Analysis
As a Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solutions. The ideal candidate is self-motivated, proactive…
As a Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solutions. The ideal candidate is self-motivated, proactive…
As a Senior Digital Account Executive at Tipalti you will play a vital role in our dynamic sales team selling our SaaS Fintech solution. Your primary focus will be achieving revenue targets through outbound sales activit…
We are looking for a Strategic Sales Account Manager to further develop our relationships with existing customers, partners, and resellers. The Strategic Sales Account Manager will focus on prospecting into our existing …
Alliance Manager This hybrid opportunity can be based out of our Vancouver, Toronto or Plano office. Qualified candidates who reside outside of reach of office may be eligible for Remote - US or Remote-Canada considerati…
Technical Enablement Specialist We're hiring a Technical Enablement Specialist to own the rollout and adoption of AI and engineering, product and design enablement across our Product-Technology org. This is a sole-functi…
Skills: AI Adoption, Enablement Program Management, Knowledge Management, Technical Communication, SDLC Optimization
Applied AI Scientist We're hiring an exceptional Applied AI Scientist to join our team! In this role, you'll design and deploy enterprise-grade AI agents that drive real business impact across Tipalti's core functions - …
Skills: AI Agent Development, LLMs, Prompt Engineering, RAG Pipelines, Python
We’re hiring a Senior Backend Engineer to help build a brand-new product that will transform how finance teams operate. This isn’t incremental feature work, you’ll be helping to remove deeply manual processes and replace…
We’re hiring a Senior-Level Software Engineers to help build a brand-new product that will transform how finance teams operate. This isn’t incremental feature work, you’ll be helping to remove deeply manual processes and…
Customer Onboarding Manager We are looking for a talented Customer Onboarding Manager to step onto a fintech unicorn rocketship! As a Customer Onboarding Manager, you will be leading implementation projects with customer…
Skills: Implementation, Project Management, Customer Success, SaaS, Problem Solving
Senior Manager, Regulatory Reporting and Technical Accounting
Vancouver, British Columbia, Canada · On-site
$130k–$163k/yr
Senior$915M raised
We are seeking a highly analytical, strategic, and hands-on Senior Manager, Regulatory Reporting & Technical Accounting to lead, automate, and scale critical accounting functions across our global organization. In this r…
Skills: Regulatory Reporting, Technical Accounting, US GAAP, Process Automation, Audit Management
Senior Manager, Regulatory Reporting and Technical Accounting
Foster City, California, United States · On-site
$154k–$193k/yr
Senior$915M raised
We are seeking a highly analytical, strategic, and hands-on Senior Manager, Regulatory Reporting & Technical Accounting to lead, automate, and scale critical accounting functions across our global organization. In this r…
As the Director, Revenue, you will own the end-to-end global order-to-cash process, encompassing Revenue Recognition, Billing, Collections, and Commission Operations. This is not a traditional finance role. You will brid…
Senior Software Engineer (Full Stack) Want to work somewhere that's fully committed to giving you cutting-edge AI tools and infrastructure to do your best work? Do you want to ship features at 10x the pace - not by cutti…
Skills: Full stack development, Microservices, C#, NestJS, ASP.NET
Position Summary Tipalti is looking for a Partner Marketing Manager to drive partner growth across our partner organization. In this role, you'll develop and execute co-marketing programs with our strategic partners, man…
Skills: Partner marketing, B2B SaaS, FinTech, Market development funds, Co-marketing
Position Summary Tipalti's Commercial Legal Team is adding a Senior Commercial Counsel to its Toronto office. You'll be heavily relied on by a tight, high-autonomy team that treats AI as infrastructure, not novelty. Your…
You will design and build AI-powered workflows and agent configurations to optimize customer onboarding operations. Additionally, you will deploy, test, and iterate on these automations while defining success metrics and driving continuous improvement cycles.
Requirements
Candidates should have 3–5 years of experience in technical operations or customer onboarding with hands-on experience in workflow automation. Proficiency in AI tools, prompt engineering, and the ability to ship production-grade solutions are highly valued.
Full job description
Position Summary
We're building an AI-native ops division for our Customer Onboarding department, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI-powered workflows that make our Customer Onboarding teams faster, more consistent, and less dependent on manual effort. You own the build, from scoping and prioritizing the right solution to deploying something that actually works in production.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.
In this role, you will be responsible for:
Partner with Customer Onboarding, ops leaders and change partners to scope and prioritize automation opportunities. You'll be brought problems to solve, and your job is to ask the right questions, define the right solution, and build it.
Design and build AI-powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
Think across functions and break down silos. The best solutions often live at the intersection of teams, and you're comfortable going wherever the problem leads.
Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility into what's working through dashboards and reporting.
Evaluate agent output quality in production, identify failure modes, and drive improvement cycles based on what you find.
Define and continuously refine best practices for how AI tooling is built and deployed within the ops division, setting the standard, not following it.
Stay ahead of the tooling landscape and bring new approaches, frameworks, and capabilities to the team before we're behind.
About you
3–5 years in a technical, customer onboarding/implementation, operations role with hands-on experience building workflow automations and process improvements. Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.
Demonstrated ability to ship production-grade automations, not just prototypes. You should be able to show us something you built and walk us through what you'd do differently now.
Strong understanding of business operations and processes, with the ability to build for how people actually work, not how a spec says they work.
Comfortable working with data. You can define what to measure, build the visibility to track it, and use what you find to drive decisions.
(Preferred) Fintech or SaaS implementation/operations experience; hands-on familiarity with agent frameworks and workflow automation tooling.
Our benefits package includes:
Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
Competitive salary and equity
Matching 401K
Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
Maternity, Paternity and Fertility Treatment benefits
15 days of PTO
Subsidized lunch on office days
Fresh fruit, snacks & drinks in office
Phone/internet allowance
Regular company-wide social events
Multiple ERG groups celebrating our diversity and creating an inclusive culture
#LI-Hybrid
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].
Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. For more information, visit tipalti.com.
Offices: 1051 E Hillsdale Blvd, Suite 600, Foster City, California 94404, US · 65 Pinchas Rosen Street, Tel Aviv, IL · 505 Burrard Street, Suite 1400, Vancouver, BC V7X 1M5, CA · 15 Alfred Place, London , WC1E 7EB, GB · 48 Yonge St, Toronto, Ontario M5E 1G6, CA
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. For more information, visit tipalti.com.
Offices: 1051 E Hillsdale Blvd, Suite 600, Foster City, California 94404, US · 65 Pinchas Rosen Street, Tel Aviv, IL · 505 Burrard Street, Suite 1400, Vancouver, BC V7X 1M5, CA · 15 Alfred Place, London , WC1E 7EB, GB · 48 Yonge St, Toronto, Ontario M5E 1G6, CA