New York, New York, United States · On-site
$300k–$300k/yr
Who We Are Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and ri…
Skills: Solutions Architecture, Sales Engineering, Pre-sales, AI Agents, LLM Deployment
New York, New York, United States · Hybrid
$200k–$240k/yr
About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with th…
Skills: Product Operations, SQL, Business Intelligence, Data Modeling, Program Management
New York, New York, United States · Hybrid
$165k–$205k/yr
About Haus Haus is the causal marketing platform top businesses trust to optimize billions in ad spend worldwide. With support from PhD economists, data scientists, and growth experts, Haus’ AI-driven technology translat…
Skills: Python, Pandas, Numpy, Pytest, Poetry
New York, New York, United States · On-site
$264k–$396k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Sales Management, People Management, Pipeline Development, Revenue Execution, MEDDPIC
New York, New York, United States · Hybrid
$128k–$192k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Customer Success Management, Strategic Problem Solving, Change Leadership, Enterprise SaaS, Value Realization
New York, New York, United States · On-site
Overview We Move Fast. So should you. At Arya Health, we're building a digital workforce for healthcare - intelligent agents that automate the busywork of scheduling, compliance, onboarding, and more, so providers can fo…
Skills: Customer Support, Technical Troubleshooting, Process Creation, Documentation, Customer Success
New York, New York, United States · Hybrid
Citigroup Global Markets Inc. seeks a Systematic Quantitative Analyst - Director for its New York, New York location. Duties: Build algorithms for the live pricing of fixed income instruments. Build trade execution algor…
Skills: Algorithmic Trading, Fixed Income Pricing, Machine Learning, C++, Python
New York, New York, United States · On-site
$190k–$249k/yr
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just u…
Skills: Strategic Account Planning, Complex Sales Process Management, Executive Relationship Management, Consultative Selling, Financial Services Industry Knowledge
New York, New York, United States · Hybrid
$92k–$160k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Linux, SQL, Python, Java, Splunk
New York, New York, United States · Hybrid
Join the team bringing advanced autonomy to the built world At Bedrock, we’re moving AI out of the lab and into the real world. Our team is composed of industry veterans who helped launch Waymo, scaled Segment to a $3.2B…
Skills: C++, 3D Simulation, Robotics Simulation, Unreal Engine, Unity
New York, New York, United States · Remote Solely
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, AI Development, Scaling Startups, Product-Market Fit, Sales Force Building
Rochester, New York, United States · Remote Solely
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Quantum Computing, Scaling Startups, Product Management, Fundraising
New York, New York, United States · Remote OK
$133k–$190k/yr
We are seeking Research Scientists (across all levels of seniority) to join our Artist-First AI Music Lab. Our team pioneers and advances state-of-the-art generative technologies for music that create breakthrough experi…
Skills: Generative Modeling, Diffusion Models, Flow Matching, Vocal Synthesis, Post-Training Alignment
New York, New York, United States · Hybrid
$425k–$500k/yr
About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure…
Skills: Second-line Sales Leadership, SaaS Sales, Revenue Performance Management, Complex Deal Negotiation, Value-based Selling
Schenectady, New York, United States · On-site
TL;DR We’re hiring a Founding Communications Lead to shape how Listen shows up in the market — with customers, candidates, reporters, analysts, and the broader technology community. Listen is building the future of AI-po…
Skills: Media Relations, Executive Communications, Storytelling, B2B SaaS Communications, Public Relations
MistralNew York, New York, United States · Hybrid
About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like fin…
Skills: Fine-tuning LLMs, Retrieval-Augmented Generation (RAG), Agentic Workflows, Python, PyTorch
New York, New York, United States · Hybrid
$220k–$275k/yr
Job Description About the Role We’re hiring a Vice President of Product to lead a set of product areas within our Product Experience pillar, with a particular focus on user experience, platform role-based access controls…
Skills: Product Management, User Experience Strategy, Role-Based Access Control, Ad Tech, Enterprise SaaS
New York, New York, United States · Remote OK
What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task minin…
Skills: Solution Architecture, Sales Engineering, Implementation Consulting, Enterprise Software, SaaS
New York, New York, United States · Hybrid
$70k–$90k/yr
🏛️ About GovWell We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transformin…
Skills: Customer Implementation, Workflow Configuration, Problem Solving, Customer Support, Process Automation
New York, New York, United States · On-site
$110k–$130k/yr
ABOUT PROBOOK Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate. Our impact is real. Dispatching the right technician to the right job c…
Skills: SaaS Implementation, Project Management, Customer Onboarding, Technical Troubleshooting, Stakeholder Management
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Lead the technical pre-sales cycle for strategic customers, focusing on earning trust and proving platform value to IT and security buyers. Establish the foundational solutions architecture playbook, including demo environments and reference architectures, while bridging the gap between field feedback and product engineering.
Requires 10+ years of experience in solutions architecture or sales engineering at high-growth B2B software companies. Must possess deep technical credibility with the modern IT stack, identity providers, and AI-powered systems to engage effectively with CIOs and security leaders.
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions architecture looks like here. You'll own the technical side of the pre-sales cycle for prospective strategic customers, sitting across the table from sophisticated IT and security buyers who test every claim we make. Your job is to earn their trust, prove the platform, and win the technical decision. Because you're first, you're not inheriting a playbook, you're writing it: partnering directly with our GTM leaders and account executives, shaping how we demo and run technical evaluations, and building the technical foundation the next ten SAs will use.
A builder at heart, able to scope what matters, stand up a demo or proof-of-value yourself, and ship it.
Deeply technical and credible, the kind of person who earns the respect of CIOs, Heads of IT, and security leaders in the first meeting.
A trusted advisor by instinct, who listens for the real problem and proves value in the sales cycle rather than pitching features.
Living on the AI frontier, fluent in how agents and LLM-powered systems get deployed and governed inside the enterprise.
Comfortable in ambiguity, owning your work end-to-end, and moving without waiting to be told what to build next.
Run the technical sales motion with AEs: discovery, architecture, demos, whiteboard sessions, executive briefings, and the security review that wins technical buy-in.
Go deep on integrations with the prospect's stack, including identity providers (Okta, Entra), ITSM and ticketing, MDM, HRIS, cloud, and the SaaS apps Serval provisions against.
Translate unique technical environments, requirements, and goals into a scoped set of value-based use cases and success criteria for pilot.
Be the credible voice on security and access, fluent in guardrails, approval workflows, least-privilege and just-in-time access, audit logging, and the compliance questions security teams press on.
Execute a clean handoff to Deployment at pilot kickoff, with full technical context, then roll off the account.
Build the foundational SA toolkit from scratch: demo environments, reference architectures, evaluation frameworks, technical FAQs, and competitive positioning.
Act as the bridge between the field and product, capturing the hardest objections and feature gaps and working directly with engineering to close them.
10+ years in solutions architecture, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company.
A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders.
Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck.
Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org.
Excellent communication and storytelling, translating complex concepts for both engineers and executives.
A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team.
Experience with ITSM, IGA, access management, security, or AI automation products is a strong plus.
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
AI Agents for IT
Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce. Deploy AI agents to automate the most challenging help desk requests, build enterprise-grade workflow automations, and surface actionable insights.
Offices: 100 Montgomery St, San Francisco, California 94104, US
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