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New York, New York, United States · On-site
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Manage end-to-end relationships with large enterprise accounts, guiding them through structured onboarding and product implementation. Coordinate between customers and internal technical teams to ensure operational requirements are met and measurable value is realized.
Requires 3 to 6 years of experience in customer success, account management, or a similar customer-facing role within a high-growth B2B SaaS or AI company. Candidates must be process-oriented, highly personable, and comfortable working in a fast-paced, unstructured environment.
Location: New York City
Compensation: Base: $110,000-130,000; Variable Comp: $40,000; OTE $150,000-170,000
Employment: Full-time, On-site
Department: Customer Success
Revin's mission is to bring superintelligence to the built world. Millions of operators across Home Services, Construction, and Remodeling have been underserved by prior generations of technology. We believe AI represents the most significant platform shift in a generation, and that the meaningful work lies in the thoughtful, context-aware application of that technology to real-world operations.
Revin provides operators with an end-to-end system of intelligence to automate and scale revenue. Our modular product suite spans Scheduling, Appointment Management, Membership Management, Inside Sales, Revenue Capture, Marketing, and Funnel Optimization.
Today, over $2.3B in customer revenue runs on Revin, making us the leading AI partner for enterprise operators. Our customers include Sears Home Services, Astara Capital, Del Air, Long Home Remodeling, ImproveIt Remodeling, and Sage Home, among others.
We are hiring a Customer Success Manager to partner with Revin's largest and most complex enterprise accounts. This is a high-touch role centered on structured implementation, disciplined rollout execution, ongoing relationship management, and account expansion.
You will work with multi-location home services businesses, including family-owned operators, regional platforms, and private equity-backed rollups. In most cases, the customer purchasing Revin is managing a substantial operational footprint across brands, call centers, geographies, and systems. Your responsibility is to guide those customers through a rigorous adoption process, shape implementation plans that reflect their operational realities, and ensure they realize measurable value on a defined timeline.
This role suits someone who is direct, methodical, highly personable, and energized by working closely with operators who build and run real-world businesses. The right candidate combines strong interpersonal instincts with disciplined execution and takes pride in running a tight process from kickoff through expansion. This role reports into the Head of Customer Success.
Suite of tools to run revenue, including Scheduling, Appointment Management, Membership Management, Inside Sales, Revenue Capture, Marketing, and Funnel Optimization. Our customers are the leading industry operators, including Sears Home Services, Astara Capital, Del Air, Long Home Remodeling, ImproveIt Remodeling, Sage Home, and more.
Offices: 900 Broadway, Suite 1003, New York, NY 10003, US · New York, New York, US
Based on 5983 listings with disclosed salaries, most software jobs in New York pay between $108k–$240k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 7,442 open software positions in New York listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include JPMorganChase, Amazon, New York City Housing Authority (NYCHA), MicroStrategy (now Strategy - Old Page), Capgemini, among others. Browse the listings above to see every active employer.
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