We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marke…
ABOUT POINTONE PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper …
Introducing KeplerThe Problem High-stakes industries are falling behind on AI adoption. Their workflows can’t afford wrong answers. And AI can’t be trusted to give right ones because of hallucinations. The barrier isn’t …
Skills: TypeScript, React, Frontend Engineering, Data-dense Interface Design, System Design
Introducing KeplerThe Problem High-stakes industries are falling behind on AI adoption. Their workflows can’t afford wrong answers. And AI can’t be trusted to give right ones because of hallucinations. The barrier isn’t …
Product Marketing Director Remote (US) ABOUT COMPYL Compyl is a high-growth, venture-backed GRC and automated security compliance platform built by security practitioners for security practitioners. Founded in 2020 by tw…
About Kontakt.io Every day, intelligent software orchestrates the physical world around us – from matching drivers with riders to optimizing global supply chains. Yet inside hospitals, where every second and every decisi…
About Outtake Outtake exists to empower and facilitate trust for a digital-first world. Today, impersonation, fraud, AI-driven scams, and identity abuse spread faster than any security team can respond to. So we built so…
About Codes Health Codes Health is building the modern platform for medical record retrieval. Record requests today move through fax machines, phone trees, and manual follow-up, a process that can take weeks and routinel…
Skills: Prospecting, Lead Generation, Cold Outreach, Account Research, Qualification
About Adaptive: Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from …
AI Growth Lead New York, NY (Hybrid) · Full-Time · Marketing About Raspberry AI Raspberry AI is a generative AI design platform built for fashion brands and retailers. We help design, merchandising, and product developme…
Skills: Demand Generation, Product Marketing, AI Automation, Growth Hacking, Data Pipeline Construction
Ceno Group Inc.
Founding Engineer
New York, New York, United States · On-site
$125k–$200k/yr
Senior
About Ceno Ceno is building the neobank for the US-to-Asia corridor: one account where Americans invest in global equities, hold and move USD, KRW, and JPY, and run a financial life that spans two continents. We're start…
Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsour…
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEVELOPMENT CENTER U.S., INC. Offered Position: Applied Scientist III Job Location: New York, New York Job Number: AMZ10165497 Position Responsibilities: Participate in the d…
Skills: Machine Learning, Natural Language Processing, Statistical Modeling, Bayesian Models, Deep Neural Networks
Mount Sinai Health Systems
Data Engineer I-Pathology Molecular and Cell Based Medicine
New York, New York, United States · On-site
$85k–$109k/yr
Mid level
Description The Data Engineer Iis responsible for data collection, movement, storage, transformation processing, and storage ofBig Data. This individual works with both current ETL/Data Warehousing and future Big Data/St…
Skills: Data Engineering, SQL, NoSQL, Python, Java
GPTZero is on a mission to restore trust and transparency on the internet. As the leading AI detection platform, we empower educators, students, journalists, marketers, and writers to navigate the evolving landscape of A…
Skills: Product Judgment, B2C Product Management, AI Product Development, User Research, Data Analysis
As a Senior Sales Engineer at Amplitude, you'll be the technical quarterback for our most strategic opportunities. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product cap…
Skills: Pre-sales, SQL, Python, API Integration, Product Analytics
Do you love figuring out how systems talk to each other? As an Integration Analyst at PX, you'll work hands-on with REST APIs, webhooks, JSON, and Python or JavaScript scripts to connect our platform with client systems …
About Ceno Ceno is building the neobank for the US-to-Asia corridor: one account where Americans invest in global equities, hold and move USD, KRW, and JPY, and run a financial life that spans two continents. We're start…
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources …
About Suno We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers cr…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$140k–$150k/yr
Full-time
Medical Coverage, Dental Coverage, Vision Coverage, 401k With 5% Matching, Minimum 25 Days PTO, Paid Educational Days
Posted 24d ago
~40 hrs/week
Responsibilities
Drive enterprise customer happiness and business value by guiding US-market customers through onboarding, adoption, and strategic growth. Manage the full customer lifecycle, including renewals, upsells, and cross-functional coordination to ensure a seamless experience.
Requirements
Requires 6+ years of experience in Customer Success or Account Management within a fast-paced SaaS environment. Must be proficient in using Salesforce, Gong, and AI tools to track metrics and drive data-informed customer strategies.
Full job description
We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they’re not advising, supporting, or guiding our customers on the latest features, they'll be enjoying the great outdoors, hanging out with their friends and family, or even sailing.
Your mission
You'll work to drive our enterprise customer happiness to a new, all-time high by advising and guiding a wide variety of customers within the US market. With your help, they’ll launch Frontify successfully, adopt it widely, and continually drive business value from the platform. Over time, you’ll build up trustful, strategic relationships that contribute to our fast-growing business.
\nYour responsibilities
Guide new customers through onboarding and deliver comprehensive training to ensure maximum product value.
Cultivate strong, long-term relationships with key stakeholders through regular check-ins that gather feedback and share updates.
Serve as the primary point of contact for customer inquiries and issues, ensuring timely and effective resolution.
Track customer usage patterns to identify underutilization and recommend strategies that boost adoption.
Manage the renewal, upsell, and cross-sell process, partnering with Account Managers to address concerns and secure retention and growth.
Partner with customers to design and implement strategies that align our product's capabilities with their business goals.
Coordinate closely with sales, product, technical support, and marketing teams to ensure a seamless customer experience, and lead interdepartmental initiatives.
Your story
You're able to work on-site at our New York City office twice a week.
You have 6+ years of experience in Customer Success or Account Management in a fast-paced SaaS environment.
You're a natural at onboarding, proactively increasing product adoption, customer engagement, and satisfaction with your human and empathetic approach.
You see the importance of the following metrics: Adoption Rate, Net Revenue Retention, Customer Lifetime Value, Net Promoter Score, Churn Rate, and more.
You confidently use AI tools to streamline daily workflows, personalize customer outreach, and surface insights faster, while knowing when human judgment should lead.
You've leveraged tools like Gong and Salesforce to track customer interactions, analyze insights, and drive data-informed decisions, while managing operational aspects of the customer lifecycle.
You have impressive communication skills, and you can build trustful relationships (both internally and customer-facing).
Your friends would describe you as authentic, intrinsically motivated, and responsible.
\n
$140,000 - $150,000 a year
Compensation
- Base salary ranges from $112,000 - $120,000
- With base and commission included, from $140,000 - $150,000 OTE + benefits (80/20 split)
- Pay range varies depending on qualifications and experience
- Provided compensation range is specific to the state of NY’s labor market and may vary for employees living in other areas
\n
We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.
Why join us?
- Thrive with the tools and support to shape your future at Frontify.
- Be part of a product that connects brands and people with a human touch.
- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!
What we offer
- Medical, dental, and vision coverage with fully company-paid plan options
- 401k with 5% matching
- A minimum of 25 days of PTO per year
- Paid educational and wellbeing days off
- Parental, bereavement, and sick leave
- Wellbeing, learning and development, and commuter allowance
- Home office setup budget
- Weekly free office lunch
- Workation: Work from inspiring locations around the world (45 days annually)
- Invite to our summer company meet-up
Important to us
Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.
We’re committed to providing an inclusive recruitment experience. If you need an accommodation due to a disability or any other protected reason, please speak with your Talent Partner. All accommodation requests are confidential and will be handled in line with applicable laws.
Next steps
If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.
All your brand assets in one place: Frontify is a cloud-based, brand-building platform that combines DAM, brand guidelines, and templates into a collaborative single source of brand truth.
Offices: Unterstrasse 4, St.Gallen, St.Gallen 9000, CH · 58 Wardour Street, 4th floor, London, England W1D 4JQ, GB · 625 Broadway, Floor 12, New York, NY 10012, US
Brand ConsistencyEnterprise Brand ManagementUI Pattern LibraryDigital Asset ManagementDesign & Development WorkflowUX PatternsDigital Asset ManagmentBrand GuidelinesBrand Portalsand Design Systems
Based on 5983 listings with disclosed salaries, most software jobs in New York pay between $108k–$240k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in New York right now?
There are currently 7,442 open software positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in New York?
Companies currently hiring include JPMorganChase, Amazon, New York City Housing Authority (NYCHA), MicroStrategy (now Strategy - Old Page), Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in New York?
Yes — 4355 of the 7442 open software positions offer remote or hybrid work (1208 remote, 3147 hybrid).
How do I apply for Software jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.