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Part-time, Contract
bachelor degree
Salary packaging, Professional development, Wellbeing programs
Posted 15d ago
~14 hrs/week
Responsibilities
The Therapeutic Counsellor delivers evidence-based therapeutic support to individuals and families affected by problem gambling. They also contribute to community awareness initiatives and collaborate with stakeholders to ensure coordinated service delivery.
Requirements
Candidates must hold a relevant tertiary qualification in Social Work, Counselling, Psychology, or a related field. At least 3 years of experience in a similar therapeutic role and experience working with culturally and linguistically diverse communities are preferred.
Full job description
Join SSI and make a meaningful difference in the lives of people from refugee and asylum-seeking backgrounds and culturally and linguistically diverse communities. As a Therapeutic Counsellor, you will be responsible for delivering therapeutic counselling support to individuals affected by problem gambling and their families in order to assist in reducing the negative effects of problem gambling. All counselling programs are underpinned by psychodynamic, trauma informed, and holistic principles.
About the Role
The Therapeutic Counsellor will provide information on vocational, relationship, social and educational difficulties and issues, and work with people to help them to identify and define their emotional issues through therapies such as cognitive behavior therapy, interpersonal therapy and other talking therapies.
The Therapeutic Counsellor will operate within an evidence-based practice framework for the effectiveness of various therapeutic approaches. The Therapeutic Counsellor is bound by a code of ethics, good practice and confidentiality and is required to attend an ongoing program of continual professional development. Contribute to the development of coordinated approaches to service delivery across key stakeholder groups. In addition to face-to-face counselling, this position will raise community awareness of problem gambling issues to the multicultural communities utilizing appropriate strategies.
This position is a part-time max term contract (working 14hrs/week) until the end of June 2028 with the possibility of extension, working hybrid from our Carlton Office.
Key Responsibilities
Provide culturally responsive counselling, crisis intervention, assessment, and referral services to clients and families.
Conduct client intake, assessments, case management, and warm referrals to appropriate support services.
Deliver individual, group, telephone, and therapeutic support sessions, including peer support and wellbeing programs.
Maintain accurate client records, case notes, reporting, and data in line with funding and organisational requirements.
Ensure compliance with privacy, confidentiality, ethical standards, and organisational policies and procedures.
Develop and maintain referral networks and collaborate with internal and external stakeholders.
Provide secondary consultation, debriefing, and support to professionals, staff, students, and Community of Practice groups.
Contribute to community engagement, training, workshops, and other program initiatives as required.
Essential Criteria
Relevant tertiary qualification in Social Work, Counselling, Psychology, or a related field (or equivalent experience).
Demonstrated experience delivering therapeutic support to individuals, couples, and families using a range of counselling approaches.
Strong organisational, time management, interpersonal, and culturally responsive communication skills.
Experience working with culturally and linguistically diverse (CALD) communities, with trauma counselling experience highly regarded.
Preferably at least 3 years' experience in a similar therapeutic counselling role.
About our Benefits
Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close Friday 14 August 2026.
If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected] or call us at 0410801184
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected]
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
SSI is a national not-for-profit organisation providing life-changing human and social services.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
2000
Headquarters
Sydney, NSW
LinkedIn followers
21,892
SSI is a national not-for-profit organisation providing life-changing human and social services.
With community at the heart of everything we do, our purpose is to empower individuals, children, families and communities from diverse backgrounds and identities to fully participate in the economic, social, civic and diverse cultural life of Australia, creating a more equitable, resilient, enriched and inclusive society.
Since 2018, Queensland-based Access Community Services has been part of the SSI family. And with the opening of our Victorian office that same year, SSI now provides an extensive footprint across the eastern coast of Australia.
We realise that no one organisation can achieve social change in isolation. We partner with federal and state government departments and agencies, community-minded businesses and individuals, and we build relationships with domestic and global human-service led organisations and NFPs. We are an umbrella organisation for 15 migrant resource centres, multicultural services and specialist human-services agencies that work together on program delivery, advocacy and sector development.
Offices: Level 2, 158 Liverpool Road, Ashfield, Sydney, NSW 2131, AU
Humanitarian Services for refugeesMulticultural Foster CareDisability Services (Ability Links NSW)Enterprise facilitation for refugeesCommunity EngagementEarly InterventionArt and Culture ProgramsSocial EnterpriseMultilingual Disability hubCommunity Services
How many Social Services jobs are open in Melbourne, Australia right now?
There are currently 978 open social services positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Melbourne, Australia?
Companies currently hiring include Opal Healthcare, The Salvation Army, Estia Health, Ability Action Australia, Early Start Australia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Melbourne, Australia?
Yes — 184 of the 978 open social services positions offer remote or hybrid work (7 remote, 177 hybrid).
How do I apply for Social Services jobs in Melbourne, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.