Greensboro, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Greensboro, NC - Greensboro, NC 27406Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the fo…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Charlotte, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Charlotte, NC - Charlotte, NC 28215Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the foll…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Raleigh, North Carolina, United States · On-site
Location: Onsite | Raleigh, NC About All Together Autism At All Together Autism (ATA), we provide child- and family-centered autism services through home, community, and clinic-based programs. Our interdisciplinary team …
Skills: Clinical Leadership, Business Operations, Financial Acumen, Strategic Planning, Performance Management
Fayetteville, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Fayetteville, NC - Fayetteville, NC 28304Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of th…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Biscoe, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Montogomery, AL - Montogomery, AL 36043Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the …
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Raleigh, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Raleigh, NC - Raleigh, NC 27604Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the followin…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Charlotte, North Carolina, United States · On-site
$15/hr–$18/hr
Benefits: 401(k) 401(k) matching Tuition assistance Kitchen Aide / Bus Driver LeafSpring School at McAlpine | Charlotte, NC Join Our Village. Make a Difference Every Day. LeafSpring School at McAlpine is seeking an energ…
Skills: Meal Preparation, Food Safety, Sanitization, Student Transportation, Vehicle Inspection
Asheville, North Carolina, United States · On-site
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work i…
Skills: Cash Handling, Customer Service, Inventory Rotation, Stocking, Pricing
Transylvania County, North Carolina, United States · On-site
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work i…
Skills: Customer Service, Merchandise Evaluation, Pricing, Heavy Lifting, Inventory Sorting
North Carolina, United States · Remote Solely
About The Role As the specialist virtual behavioral health provider, NOCD, wants our Therapists to focus on what's most important – treating and caring for our members. NOCD is looking for Independently Licensed Therapis…
Skills: Psychotherapy, Exposure and Response Prevention (ERP), Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Clinical Documentation
Raleigh, North Carolina, United States · On-site
Benefits: 401(k) matching Flexible schedule Training & development Tuition assistance Schedule: Wednesday & Thursday evenings, 6:00 PM–8:00 PM, and/or Saturday & Sunday mornings, 9:30 AM–11:30 AM. If any of these fit you…
Skills: Companionship, Emotional Support, Grooming, Dressing, Bathing
Raleigh, North Carolina, United States · On-site
$17/hr–$18/hr
Benefits: 401(k) matching Flexible schedule Training & development Tuition assistance Now Hiring: Weekend Caregiver – Raleigh $20/hour Weekend availability? This one pays $20/hour for short shifts, Saturday and Sunday. S…
Skills: Companionship, Emotional Support, Personal Care Assistance, Light Housekeeping, Meal Preparation
Raleigh, North Carolina, United States · On-site
$17/hr–$18/hr
Benefits: 401(k) matching Flexible schedule Training & development Tuition assistance Schedule: Monday and Tuesday, 8:00 AM–4:00 PM. If this fits your availability, we’d love to hear from you. Female Client Are you a car…
Skills: Companionship, Emotional support, Grooming, Dressing, Bathing
Raleigh, North Carolina, United States · On-site
$17/hr–$18/hr
Benefits: 401(k) matching Flexible schedule Training & development Tuition assistance Looking for Male Caregivers – Chapel Hill (Male Client) Now Hiring: Male Caregivers – Chapel Hill We’re looking specifically for male …
Skills: Companionship, Emotional Support, Activities Of Daily Living, Grooming, Dressing
Raleigh, North Carolina, United States · On-site
$17/hr–$18/hr
Raleigh – Dementia Caregiver Needed (Female Client) Caring for someone with dementia takes a special kind of patience — if that’s you, keep reading. Schedule: Monday–Thursday, 9:00 AM–4:00 PM. If this fits your availabil…
Skills: Dementia Care, Companionship, Activities Of Daily Living, Grooming, Dressing
Charlotte, North Carolina, United States · On-site
$18/hr–$20/hr
Pay Range: $18.00 to $20.00 per hour. Job Summary The Driver is responsible for operating a box truck to pick up donated items, including small furniture, household goods, clothing, and other miscellaneous items, from do…
Skills: Box Truck Operation, Customer Service, Route Optimization, Heavy Lifting, Record Keeping
Charlotte, North Carolina, United States · On-site
$18/hr–$20/hr
Pay Range: $18.00 to $20.00 per hour. Job Summary The Driver is responsible for operating a box truck to pick up donated items, including small furniture, household goods, clothing, and other miscellaneous items, from do…
Skills: Box Truck Operation, Customer Service, Route Optimization, Heavy Lifting, Record Keeping
Winston-Salem, North Carolina, United States · On-site
$90k–$102k/yr
Burned out by unrealistic caseloads, excessive administrative demands, or unstable ABA environments? At Opal Autism Centers, we’re intentionally building a different kind of BCBA experience — one centered on clinical qua…
Skills: Applied Behavior Analysis, Clinical Supervision, Caregiver Collaboration, Clinical Documentation, Treatment Integrity Observation
Winston-Salem, North Carolina, United States · On-site
$80k–$90k/yr
Burned out by unrealistic caseloads, excessive administrative demands, or unstable ABA environments? At Opal Autism Centers, we’re intentionally building a different kind of BCBA experience — one centered on clinical qua…
Skills: Applied Behavior Analysis, Clinical Documentation, Caregiver Training, Treatment Integrity Observation, Case Management
Wilmington, North Carolina, United States · On-site
$80k–$90k/yr
Burned out by unrealistic caseloads, excessive administrative demands, or unstable ABA environments? At Opal Autism Centers, we’re intentionally building a different kind of BCBA experience — one centered on clinical qua…
Skills: Applied Behavior Analysis, Clinical Documentation, Caregiver Collaboration, Treatment Integrity Observation, RBT Supervision
Greensboro, North Carolina, United States • Remote Solely
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Act as a telephonic first responder providing emotional support, risk assessment, and crisis intervention to individuals in distress. Maintain accurate clinical documentation while navigating multiple software systems in a remote environment.
Requires a graduate degree in a behavioral health field and an active clinical license (such as LCSW, LMFT, or LPC) with residency in North Carolina. Candidates must have a private, distraction-free home office and high-speed hard-wired internet.
Job DetailsJob Location: Greensboro, NC - Greensboro, NC 27406Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care
MSW, PsyD, or PhD in a behavioral health field, OR
M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program
Licensure (must reside in NC and hold one of the following):
Licensure Requirements: Licensure must be active and in good standing
Location Requirements: Remote, North Carolina residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.
Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
It's not just what you get, it's who you get
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Offices: 621 SW Alder, Suite 400, Portland, Oregon 97205, US · 2855 44th St. SW Suite 100, Grandville, MI 49418, US · 7850 Jefferson Street NE, Suite 200, Albuquerque, NM 87109, US
Based on 969 listings with disclosed salaries, most social services jobs in North Carolina pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 6,029 open social services positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BAYADA Home Health Care, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, RHA Health Services, LLC, Monarch, among others. Browse the listings above to see every active employer.
Yes — 636 of the 6029 open social services positions offer remote or hybrid work (177 remote, 459 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
