Winston-Salem, North Carolina, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Winston-Salem, NC - Winston-Salem, NC 27127Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bache…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Behavioral Health, Active Listening
Greenville, North Carolina, United States · On-site
Position Summary Assess psychosocial functioning. Plan and implement direct and indirect social work services. Must have working knowledge of the principles and practices of social work and community agencies, including …
Skills: Psychotherapy, Psychosocial Assessment, Crisis Intervention, DSM Diagnosis, Biopsychosocial Formulation
Charlotte, North Carolina, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Charlotte, NC - Charlotte, NC 28215Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bachelor&rsqu…
Skills: Crisis Intervention, Risk Assessment, Behavioral Health Counseling, Emotional Support, Active Listening
Fayetteville, North Carolina, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Fayetteville, NC - Fayetteville, NC 28304Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bachelo…
Skills: Crisis Intervention, Risk Assessment, Behavioral Health Counseling, Emotional Support, Safety Planning
Greensboro, North Carolina, United States · On-site
Are you a reliable and compassionate At Home Senior Caregiver in the Greensboro, NC area? Would you like to know what it's like to be treated like an "Angel?" Visiting Angels of Greensboro is hiring a reliable, compassio…
Skills: Caregiving, Companionship, Meal Planning, Food Preparation, Patient Monitoring
Greenville, North Carolina, United States · On-site
Position Summary The Nursing Assistant performs specific responsibilities under the direction and supervision of a licensed nurse. Functions within the framework of the NAI listing granted by the NC Department of Health …
Skills: Patient care, Infection control, Data collection, Communication, Teamwork
Raleigh, North Carolina, United States · On-site
Job DetailsJob Location: Springmoor Life Care Retirement Community - Raleigh, NC 27615Position Type: Full TimeTravel Percentage: NoneJob Shift: DayJob Category: Health CareAt Springmoor Life Care Retirement Community, we…
Skills: Group Fitness Instruction, Personal Training, Wellness Programming, Exercise Programming, Fall Prevention
Raleigh, North Carolina, United States · On-site
Board Certified Behavior Analyst Location: Raleigh, North Carolina Employment Type: Full-time Salary: $72,000 annually Date Posted: 07-13-2026 About the Role At Clarvida, you won’t just join a team — you’ll join a commun…
Skills: Behavioral Analysis, Treatment Planning, Clinical Collaboration, Case Management, Individualized Support
Winston-Salem, North Carolina, United States · On-site
Are you a reliable and compassionate At Home Caregiver in the Winston-Salem, NC area? Would you like to know what it's like to be treated like an "Angel?" Visiting Angels of Winston-Salem is hiring a reliable, compassion…
Skills: Personal Care, Companionship, Meal Planning, Food Preparation, Patient Monitoring
New Bern, North Carolina, United States · On-site
Board Certified Behavior Analyst Location: New Bern, North Carolina Employment Type: Full-time Salary: $72,000 annually Date Posted: 07-13-2026 About the Role At Clarvida, you won’t just join a team — you’ll join a commu…
Skills: Behavioral Analysis, Treatment Planning, Clinical Collaboration, Case Management, Individualized Support
Greenville, North Carolina, United States · On-site
Position Summary The Behavioral Health Associate provides behavioral health care that is safe, cost-effective, developmentally appropriate, and aligned with established health care quality standards. Under the direct sup…
Skills: Behavioral Health Care, Patient Observation, De-escalation Techniques, Patient Education, Electronic Health Record Documentation
Greenville, North Carolina, United States · Hybrid
$54k–$79k/yr
Position Summary The ECU Health Foundation is seeking a creative and detail-oriented professional to support philanthropic digital content development, graphic design, donor engagement and stewardship efforts. This role …
Skills: Graphic Design, Copywriting, Digital Content Development, Donor Engagement, Project Coordination
Cary, North Carolina, United States · On-site
$19/hr–$22/hr
Grow your teaching career with Bright Horizons, where you can make a meaningful impact on children’s lives every day. Learn from early education experts while having the opportunity to pursue a CDA or college degree at n…
Skills: Early Childhood Education, Curriculum Delivery, Classroom Management, Developmentally Appropriate Practice, Parent Communication
Huntersville, North Carolina, United States · On-site
Job DetailsJob Location: Discovery Place KIDS-Huntersville - Huntersville, NC 28078Position Type: Part TimeEducation Level: 4 Year DegreeTravel Percentage: NoneJob Shift: Week days and weekendsJob Category: Nonprofit - S…
Skills: Guest Experience, Public Speaking, Informal Education, Cash Handling, Point-of-Sale Systems
Raleigh, North Carolina, United States · On-site
Job DetailsJob Location: Springmoor Life Care Retirement Community - Raleigh, NC 27615Education Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health Care1. Assist with daily activities in a memory …
Skills: Activity Planning, Memory Care, Senior Care, Patient Documentation, Interpersonal Communication
Charlotte, North Carolina, United States · On-site
$45k–$50k/yr
Job DetailsJob Location: 3815 N. TRYON STREET - CHARLOTTE, NC 28206Position Type: Full TimeSalary Range: $45,000.00 - $50,000.00 Salary/yearJob Category: Nonprofit - Social ServicesJOB SUMMARY Responsible for developing …
Skills: Intake Assessment, Person-Centered Planning, Crisis Planning, Clinical Documentation, Case Management
Charlotte, North Carolina, United States · On-site
HOSPICE AIDE, CERTIFIED NURSING ASSISTANT HOSPICE SERVICES Join the PruittHealth Hospice family, where the health and safety of our workforce is our top priority! We're not only committed to your career, we're committed …
Skills: Hospice Care, Patient Care, Documentation, Compassionate Care, Clinical Records Management
Rocky Mount, North Carolina, United States · On-site
REGISTERED NURSE CASE MANAGER (RN) HOSPICE SERVICES Ask about the $15,000 Sign On Bonus!!! Join the PruittHealth Hospice family, where the health and safety of our workforce is our top priority! We're not only committed …
Skills: Patient Assessment, Case Management, Hospice Care, Clinical Documentation, Patient Evaluation
Fayetteville, North Carolina, United States · On-site
REGISTERED NURSE CASE MANAGER (RN) Weekend On Call or Weeknight On Call Available HOSPICE SERVICES $15,000 Sign On Bonus This is an earn as you go bonus plan and does not require a contract of employment. Join the Pruitt…
Skills: Patient Evaluation, Patient Assessment, Hospice Care, Case Management, Clinical Documentation
North Wilkesboro, North Carolina, United States · On-site
JOB PURPOSE: To provide social work services based on the individual needs of the patient and family as identified by the IDG and on the Psychosocial Assessment. Social Worker will provide psychosocial/supportive service…
Skills: Psychosocial Assessment, Professional Counseling, Crisis Intervention, Suicide Assessment, Bereavement Services
Winston-Salem, North Carolina, United States • Remote Solely
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Act as a telephonic first responder providing emotional support, risk assessment, and crisis stabilization to individuals in distress. Maintain accurate clinical documentation and navigate multiple software systems to provide solution-focused care.
Requires a Bachelor's degree and at least one year of direct experience in behavioral health, counseling, or social services. Candidates must reside in North Carolina and have a private, distraction-free home office with high-speed hard-wired internet.
Job DetailsJob Location: Winston-Salem, NC - Winston-Salem, NC 27127Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement:
Bachelor’s Degree from an accredited 4 year college or university.
Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, North Carolina residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.
Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
It's not just what you get, it's who you get
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Offices: 621 SW Alder, Suite 400, Portland, Oregon 97205, US · 2855 44th St. SW Suite 100, Grandville, MI 49418, US · 7850 Jefferson Street NE, Suite 200, Albuquerque, NM 87109, US
Based on 969 listings with disclosed salaries, most social services jobs in North Carolina pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 6,029 open social services positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BAYADA Home Health Care, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, RHA Health Services, LLC, Monarch, among others. Browse the listings above to see every active employer.
Yes — 636 of the 6029 open social services positions offer remote or hybrid work (177 remote, 459 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
