Ready for a summer schedule that works for you? ☀️ Summer Fun Fridays at Northeast Family Services! We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharg…
About us! Empowering People. Supporting Independence. Inspiring Dreams. Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and …
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$45k–$55k/yr
Full-time
Summer Fun Fridays, Health Insurance, Dental Insurance, Vision Insurance, 3 Weeks Paid Vacation, 11 Paid Holidays
Posted 21d ago
~40 hrs/week
Responsibilities
Manages the registration and admissions process for five regions in Massachusetts, including referral and waitlist management. Responsible for processing clinical documentation, updating MABHA records, and scheduling client appointments.
Requirements
Requires at least one year of patient intake experience and a background in the behavioral health field with familiarity with CBHI specifications. Must possess strong computer literacy, knowledge of insurance benefits, and the ability to manage crisis and risk assessments.
Full job description
Ready for a summer schedule that works for you? ☀️
Summer Fun Fridays at Northeast Family Services!
We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine!
Northeast Family Services is seeking an experienced professional to join our growing Massachusetts CBHI team as a CBHI Intake Coordinator!
The CBHI Intake Coordinator manages all aspects of the registration and admissions process for Northeast Family Services’ five regions in Massachusetts. They are responsible for working closely and extensively with various referral sources throughout the entirety of the referral, waitlist, and assignment process, as well as maintaining client rosters for waitlist, active, transfer, and discharged clients. They process intake paperwork and required clinical documentation, such as comprehensive assessments and treatment plans. This role manages the Massachusetts Behavioral Health Access (MABHA) updates on a monthly basis. They are also responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients’ appointments.
To be successful in the CBHI Intake Coordinator position, you should be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes program directors, clinicians, nurse practitioners, and peers.
If you’re looking for rewarding work, have professional experience in a behavioral health environment, and enjoy helping people obtain the support they need, don’t miss this career opportunity!
This is a hybrid Opportunity!
Qualifications:
Experience working with and helping clients/families with complex behavioral health needs
Must have prior experience with behavioral health field and familiarity with CBHI performance specifications
Extensive knowledge or experience of assessing for appropriate level of care for CBHI services and the capacity to effectively manage and/or triage crisis, safety and risk.
At least 1 year of patient intake and scheduling experience
Experience reviewing comprehensive assessments and treatment plans
Working knowledge of insurance benefits and authorizations
Strong computer literacy, including MS Office and Electronic Health Records (EHR)
Ability to keep client and company confidences
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong time management and organizational skills
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
Access to a laptop or CPS, high speed secure internet, and a phone required for FFS positions
Access to high speed secure internet required for Full Time positions
Benefits:
Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day Health, dental & vision
3 weeks paid vacation
11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
After 1 year-401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Longevity award - Monetary bonus and a vacation day annually
Northeast Family Services provides behaviorally based mental health services to children, families, and adults in home, virtual, community, and school settings.
Offices: 2348 Post Rd, Suite 107, Warwick, RI 02886, US · 99 South Main Street, Suite 395, Fall River, MA 02721, US · 354 Merrimack St, Suite 395, Lawrence, Massachusetts 01843, US · 50 Redfield Street, Suite 105, Dorchester, MA 02122, US · 59 Interstate Dr, Suite 3, West Springfield, Massachusetts 01089, US
How much do Social Services jobs in Massachusetts pay?
Based on 1733 listings with disclosed salaries, most social services jobs in Massachusetts pay between $60k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Massachusetts right now?
There are currently 8,776 open social services positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Massachusetts?
Companies currently hiring include MassDEP, Venture Community Services, Guardian Angel Senior Services, Vinfen, Seven Hills Foundation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Massachusetts?
Yes — 974 of the 8776 open social services positions offer remote or hybrid work (146 remote, 828 hybrid).
How do I apply for Social Services jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.