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Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Case Documentation, Personal Care
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Community Integration, Personal Care
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Community Integration, Personal Care
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Part-time
high school, bachelor degree
Posted 19d ago
~8 hrs/week
Responsibilities
Provide person-centered support and personal care to individuals with brain injuries and cognitive challenges in community residential settings. Facilitate community integration, manage health needs including medication administration, and maintain accurate documentation of progress.
Requirements
Requires a high school diploma or GED and at least six months of relevant experience in human services. Must possess a valid driver's license, reliable vehicle, and the ability to maintain MAP, CPR, and First Aid certifications.
Full job description
Position Summary
As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges.
Pay Rate: $20 an hour
Open Shift: Saturday & Sunday 5pm-9pm (8hrs)
Key Responsibilities
Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.
About Integration & Community Living (ICL)
The Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services across Western Massachusetts. With over 60 years of experience, MHA helps individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all designed to promote independence, dignity, and connection.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.
Strong communication, organizational, and computer skills.
Adaptability to participants' changing needs.
Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required; college degree in human services or a related field preferred.
Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.
Related keywords
Integrated Community LivingBrain InjuryMental HealthDevelopmental DisabilitiesMAP CertificationCPRFirst AidIndividual Service PlansDDSResidential SupportPerson-Centered CareCrisis ManagementCommunity Integration
MHA (Mental Health Association) is a nonprofit provider of mental health & addiction recovery services in Western Mass.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1960
Headquarters
Chicopee, Massachusetts
LinkedIn followers
2,438
MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all individuals have the skills and opportunities to achieve their aspirations. Our aim is to create an atmosphere where dignity, respect and equality are commonplace, where all individuals can reach their maximum potential. Through flexibility, continuous self-examination and knowledge of current and effective practices, MHA will remain on the cutting edge of service delivery. For those areas of an individual’s life that can be improved, MHA will seek to do so. For those areas in which answers are yet to come, MHA will bring hope. Respect, Integrity, Compassion!
Offices: 350 Memorial Dr, Chicopee, Massachusetts 01020, US
How much do Social Services jobs in Massachusetts pay?
Based on 1733 listings with disclosed salaries, most social services jobs in Massachusetts pay between $60k–$107k per year. Individual offers vary with seniority, company size, and specialization.
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