Springfield, Massachusetts, United States · On-site
$20/hr–$22/hr
Entry level
Position Summary As a Lead Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. You will help foster growth, …
Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Mid level
Position Summary The Administrative Assistant supports the management team in a residential rehabilitation setting by coordinating office operations, managing billing processes, registering individuals for services, and …
Skills: Office Coordination, Billing Processes, Electronic Health Records, Insurance Verification, Data Entry
Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, indepe…
Skills: Personal Care, Meal Preparation, Financial Management Support, Community Resource Facilitation, Self-Advocacy Teaching
West Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Entry level
Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, indepe…
Skills: Personal Care, Crisis Management, Medication Administration, Patient Advocacy, Community Engagement
Position Summary The Clinician provides direct individual, group, educational, and case management services to residents with substance use and/or mental health disorders. Responsibilities include conducting screenings, …
Skills: Screening, Assessment, Treatment Planning, Individual Counseling, Group Counseling
Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Entry level
Position Summary Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or add…
Skills: Person-Centered Planning, Life Skills Teaching, Crisis Intervention, Documentation, Patient Care
Position Summary The Clinician will work in a community behavioral health setting, providing services to individuals, couples and/or families experiencing a mental health and/or substance use need. Services will include …
Skills: Comprehensive Assessment, Counseling, Case Management, Psychoeducation, Evidence-Based Practices
Position Summary The ACT staff performs a variety of duties to provide necessary supports to individuals with developmental disabilities, intellectual disabilities, brain injuries, mental health issues, and/or substance …
Skills: Independent Living Skills Training, Crisis Intervention, Medication Administration, Patient Advocacy, Case Documentation
Position Summary Join MHA as a Payroll Supervisor and become a key member of our Fiscal team. In this role, you will oversee payroll operations and supervise payroll staff to ensure the accurate and timely processing of …
Chicopee, Massachusetts, United States · Remote Solely
$25/hr–$30/hr
Mid level
The Massachusetts Impaired Driver (MID) Instructor provides group and/or individual clinical services to patients mandated by Court or RMV to complete the driver alcohol education program. The MID Instructor completes in…
Skills: Substance Use Disorder Treatment, Clinical Assessments, Group Therapy, Case Documentation, Recovery Planning
Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Entry level
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Community Integration, Personal Care
Springfield, Massachusetts, United States · On-site
Entry level
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Case Documentation, Personal Care
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Community Integration, Personal Care
Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves tra…
Skills: Person-Centered Support, Medication Administration, Crisis Intervention, Community Integration, Personal Care
Position Summary The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support. This role operates under the guidance of the Prog…
Skills: Staff Scheduling, Medication Management, Financial Management, Onboarding, Staff Training
Springfield, Massachusetts, United States · On-site
$52k–$57k/yr
Mid level
Position Summary The Clinician provides direct individual, group, educational, and case management services to residents with substance use and/or mental health disorders. Responsibilities include conducting screenings, …
Skills: Screening, Assessment, Treatment Planning, ASAM Criteria, Individual Counseling
Position Summary The LPN position provides support for the Division of Recovery Services GRIT co-occurring programs. The LPN works in collaboration with the Nurse Manager, Medication Specialist, Prescriber, the multi-dis…
Skills: Nursing Care, Medication Management, Care Coordination, Patient Assessment, Psychotropic Medication Knowledge
West Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Entry level
Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, indepe…
Skills: Personal Care, Meal Preparation, Financial Management, Transportation Support, Community Resource Facilitation
Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, indepe…
Skills: Personal Care, Crisis Management, Meal Preparation, Financial Management Support, Community Engagement
Position Summary The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support. This role operates under the guidance of the Prog…
Skills: Staff Scheduling, Medication Management, Financial Management, Onboarding, Staff Training
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$20/hr–$22/hr
Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 403B Retirement Plan, IRA Retirement Plan, Paid Time Off
Posted 2d ago
~40 hrs/week
Responsibilities
Provide person-centered support and personal care to individuals with brain injuries and cognitive challenges in residential settings. Facilitate community integration, manage health needs including medication administration, and document progress toward Individual Service Plans.
Requirements
Requires a high school diploma or GED, a valid driver's license with a reliable vehicle, and at least six months of relevant experience. Candidates must be able to obtain MAP, CPR, and First Aid certifications.
Full job description
Position Summary
As a Lead Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges.
Pay Rate: $20-$22 an hour
Open Shift: Monday through Thursday 1pm-9pm, & Sunday 9am-5pm (40hrs)
Key Responsibilities
Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.
About Integration & Community Living (ICL)
The Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services across Western Massachusetts. With over 60 years of experience, MHA helps individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all designed to promote independence, dignity, and connection.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.
Strong communication, organizational, and computer skills.
Adaptability to participants' changing needs.
Providing personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required; college degree in human services or a related field preferred.
Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$20-$22 an hour
Related keywords
Integrated Community LivingBrain InjuryDevelopmental DisabilitiesMAP CertificationCPRFirst AidIndividual Service PlansPerson-Centered CareDDSResidential SupportMental HealthCognitive ChallengesAdvocacyCrisis Management
MHA (Mental Health Association) is a nonprofit provider of mental health & addiction recovery services in Western Mass.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1960
Headquarters
Chicopee, Massachusetts
LinkedIn followers
2,457
MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all individuals have the skills and opportunities to achieve their aspirations. Our aim is to create an atmosphere where dignity, respect and equality are commonplace, where all individuals can reach their maximum potential. Through flexibility, continuous self-examination and knowledge of current and effective practices, MHA will remain on the cutting edge of service delivery. For those areas of an individual’s life that can be improved, MHA will seek to do so. For those areas in which answers are yet to come, MHA will bring hope. Respect, Integrity, Compassion!
Offices: 350 Memorial Dr, Chicopee, Massachusetts 01020, US
MHA (Mental Health Association) is a nonprofit provider of mental health & addiction recovery services in Western Mass.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1960
Headquarters
Chicopee, Massachusetts
LinkedIn followers
2,457
MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all individuals have the skills and opportunities to achieve their aspirations. Our aim is to create an atmosphere where dignity, respect and equality are commonplace, where all individuals can reach their maximum potential. Through flexibility, continuous self-examination and knowledge of current and effective practices, MHA will remain on the cutting edge of service delivery. For those areas of an individual’s life that can be improved, MHA will seek to do so. For those areas in which answers are yet to come, MHA will bring hope. Respect, Integrity, Compassion!
Offices: 350 Memorial Dr, Chicopee, Massachusetts 01020, US