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$25/hr–$28/hr
Full-time
Posted 12h ago
~40 hrs/week
Responsibilities
The Sales Lead is responsible for delivering exceptional customer service, managing store operations, and leading the team in the absence of the Store Manager. They will also oversee inventory, visual merchandising, and the maintenance of accurate sales and repair records.
Requirements
Candidates should have 1-2 years of retail leadership experience, with luxury or fine jewelry experience being a plus. Strong organizational, interpersonal, and communication skills are required, along with the ability to work a flexible schedule including weekends and holidays.
Full job description
Who You Are
At Sarah O., we're looking for someone who believes jewelry is more than a product, it's a story waiting to be told. As a Sales Lead, you'll set the standard for exceptional service, inspire your team to deliver unforgettable experiences, and build lasting relationships with every client who walks through our doors. You're a motivated leader who loves selling, coaching, and celebrating success while creating a warm, elevated shopping experience that reflects our brand values.
What You’ll Do
Customer Experience
Deliver an exceptional customer experience by building relationships, providing product knowledge, and creating a welcoming environment.
Resolve customer concerns professionally and ensure timely follow-up.
Manage repairs, special orders, and appointments, keeping customers informed throughout the process.
Store Operations
Maintain the appearance of the showroom and support visual merchandising.
Monitor inventory levels and report discrepancies to the Product Manager.
Assist with daily operational tasks such as scheduling appointments, tracking shipments, filing paperwork, and customer outreach.
Support marketing initiatives and other store projects as needed.
Serve as the Manager on Duty, confidently leading the store and supporting the team in the absence of the Store Manager while ensuring an exceptional customer and team experience.
Leadership
Lead by example with a positive attitude, professionalism, and accountability.
Coach and support team members while helping maintain a positive team culture.
Communicate effectively with customers and team members, assuming positive intent.
Identify opportunities to improve store operations and take initiative to solve problems.
Organization & Administration
Maintain accurate customer, repair, and sales records in company systems.
Keep documentation organized and up to date.
Ensure clear and timely communication with customers and internal teams.
What We’re Looking For
1-2 years of leadership in a retail environment or related experience. Luxury or fine jewelry experience is a plus
Strong organizational, interpersonal, and communication skills (written and verbal)
Ability to set clear expectations to hold self and others accountable
Demonstrated ability to build and maintain positive relationships with all customers
Flexible and able to quickly adapt in a fast-paced environment
Detail oriented and able to handle multiple tasks simultaneously
Self-starter who proactively seeks out projects
Able to create a positive work environment through teamwork and collaboration
Works a regular schedule with requests off conducive to traffic levels, season, and fair to hourly expectations (Weekend and holiday availability is required)
Sarah O. is an equal opportunity employer, passionately committed to equitable hiring and boldly dedicated to diversity in our work and teams. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniformed service member status, disability, or any other characteristic protected by law. We strongly encourage individuals from all backgrounds to apply. Even if you don’t meet every single requirement, you might be the right candidate for this or other roles.
Latina-owned business, with one of the largest selections of gemstones in Colorado, creating meaningful fine jewelry.
Industry
Luxury Goods & Jewelry
Company size
11-50 employees
Founded
2015
Headquarters
Denver, Colorado
LinkedIn followers
475
Sarah O. Jewelry connects people nationwide with unique fine jewelry and stunning gemstones. We proudly serve our community through two local showrooms in Denver, Colorado and our online store.
As a Latina-owned business with an all-female team, we’re passionate about making life shine for our clients. We love ALL love and believe everyone deserves something beautiful, so we’re proud of the wonderful, inclusive community we’ve built.
Offices: 4301 Tennyson Street, Denver, Colorado, US · 1825 Blake St Suite 120, Denver, Colorado, US
fine jewelryjewelry designcustom fine jewelrycustom designunique engagement ringswedding bandsLatina-ownedWomen-ownedand LGBTQ+ friendlyE-Commerce
How many Sales jobs are open in Quinte West, Canada right now?
There are currently 149 open sales positions in Quinte West, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Quinte West, Canada?
Companies currently hiring include CFM Company, Globe Life American Income Division: AO Organization, DH Pace Company, Inc., SugarAI, Copado Japan, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Quinte West, Canada?
Yes — 55 of the 149 open sales positions offer remote or hybrid work (25 remote, 30 hybrid).
How do I apply for Sales jobs in Quinte West, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.