San Francisco, California, United States · Hybrid
$197k–$235k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Engineering Management, Generative AI, Software Engineering, AI Agentic Tools, System Architecture
Quinte West, Ontario, Canada · Hybrid
$196k–$271k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Partner Growth Strategy, People Management, Go-To-Market Execution, Partner Success Management, Strategic Account Planning
San Francisco, California, United States · Hybrid
$23/hr–$24/hr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Advisory Selling, Customer Success, Salesforce, Inbound Sales, Customer Empathy
San Francisco, California, United States · Hybrid
$163k–$247k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Backend Platform Systems, Distributed Systems, API Design, Service Reliability, Technical Architecture
New York, New York, United States · Hybrid
$163k–$247k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Ruby on Rails, React, GraphQL, Frontend Engineering, Full Stack Development
Quinte West, Ontario, Canada · Hybrid
$20/hr–$28/hr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Consultative Selling, Customer Relationship Management, Problem Solving, Advisory Selling, Salesforce
Quinte West, Ontario, Canada · Hybrid
$152k–$208k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Data Governance, Technical Program Management, AI Governance, Compliance, Security
Phoenix, Arizona, United States · Hybrid
$107k–$170k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Sales Compensation Administration, Xactly, Salesforce, Tableau, Looker
New York, New York, United States · Hybrid
$163k–$247k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Full-stack Software Engineering, Ruby on Rails, Javascript, React, API Design
Toronto, Ontario, Canada · Hybrid
$190k–$280k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Product Marketing, Go-To-Market Strategy, Product Positioning, Messaging, Customer Segmentation
Quinte West, Ontario, Canada · Hybrid
$189k–$278k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Financial Infrastructure, System Architecture, Ruby on Rails, Service-Oriented Architecture, Technical Leadership
Phoenix, Arizona, United States · Hybrid
$115k–$150k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: PEO Sales, HCM Sales, Full-Cycle Sales, Consultative Selling, Pipeline Management
Quinte West, Ontario, Canada · Hybrid
$111k–$165k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: FINRA Compliance, SEC Compliance, Regulatory Testing, Electronic Communications Surveillance, Advertising Review
Toronto, Ontario, Canada · Hybrid
$185k–$235k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Partnership Strategy, Ecosystem Development, Venture Capital Knowledge, Private Equity Knowledge, Cross-functional Leadership
Atlanta, Georgia, United States · On-site
$12/hr–$14/hr
What’s Your gusto? At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions crea…
Skills: Food Preparation, Knife Skills, Food Safety, Kitchen Equipment Operation, Inventory Rotation
Atlanta, Georgia, United States · On-site
$12/hr–$14/hr
Job Description What’s Your gusto? At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people&rsquo…
Skills: Food Preparation, Knife Skills, Food Safety, Ingredient Measurement, Kitchen Equipment Operation
Atlanta, Georgia, United States · On-site
$10/hr–$13/hr
What’s Your gusto? At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions crea…
Skills: Customer Service, Order Taking, Cash Handling, Food Preparation, Point-of-Sale Systems
Denver, Colorado, United States · Hybrid
$23/hr–$27/hr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Payroll Tax Knowledge, Customer Support, Tax Filing Processes, Trend Analysis, Cross-functional Collaboration
San Francisco, California, United States · Hybrid
$163k–$247k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Full-stack Development, Ruby on Rails, Javascript, React, API Design
San Francisco, California, United States · Hybrid
$163k–$247k/yr
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in D…
Skills: Full-stack Software Engineering, Applied AI, Prompt Design, Ruby on Rails, API Design
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the Go To Market AI engineering team to design and deploy AI-powered applications that enhance customer and advocate experiences. Collaborate with AI scientists and product managers to optimize sales motions and payoff workflows.
Requires over 10 years of technical experience, including at least 2 years of engineering management and 2 years of experience with Generative AI tools. Candidates should be proficient in leveraging agentic tools to accelerate software development.
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
The Unified Service Platform’s mission is to create seamless connected, efficient and delightful experiences that empower our customers (internal and external) to make informed decisions and be supported throughout their journey. This team operates as a startup-within-a-startup with a high level of ownership around specific problems to solve for our customers.
The Payoffs team sits within this platform and is responsible for building and maintaining the systems that power end-of-lifecycle payroll workflows, including custom routing, intelligent automations, auto-indexing of tax documents, and end-of-year processing. We move fast, care deeply about quality, and are actively investing in AI-driven approaches to make our systems smarter and more scalable.
Gusto is looking for an experienced Application Systems Engineering Manager to lead the design, development, and deployment of AI solutions that enhance our customer experience. In this role, you'll empower a team of 6 to architect and deliver solutions that keep Gusto's payoff workflows running reliably and intelligently.
You'll be a key technical voice on the team, helping define how we build, mentor engineers around you, and actively leverage AI and agentic tools to accelerate delivery. Our mission is to deliver consistently exceptional Customer and Advocate experiences, at scale, across every touchpoint. The ideal candidate will have a background in artificial intelligence, and software engineering, with proven expertise in applying these technologies to improve customer interactions and satisfaction. Be a change agent on how Gusto leverages AI to better serve customers.
Our cash compensation amount for this role is targeted at $197,000-235,000 for San Francisco. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
On a mission to grow the small business economy with technology and heart. Trusted by 500K+ businesses.
Gusto has been growing the small business economy for 15+ years. Not with just great technology, but with heart. We serve 500K+ businesses with payroll, HR, benefits, compliance, and more. Small businesses are the backbone of the economy, and we're the team in their corner. Licensing details: https://gusto.com/about/licenses
Offices: 525 20th St, San Francisco, California 94107, US · 1201 16th St, Denver, CO 80202, US · 450 Park Avenue S, New York, NY 10016, US · 14350 N 87th St, 310, Scottsdale, AZ 85260, US
On a mission to grow the small business economy with technology and heart. Trusted by 500K+ businesses.
Gusto has been growing the small business economy for 15+ years. Not with just great technology, but with heart. We serve 500K+ businesses with payroll, HR, benefits, compliance, and more. Small businesses are the backbone of the economy, and we're the team in their corner. Licensing details: https://gusto.com/about/licenses
Offices: 525 20th St, San Francisco, California 94107, US · 1201 16th St, Denver, CO 80202, US · 450 Park Avenue S, New York, NY 10016, US · 14350 N 87th St, 310, Scottsdale, AZ 85260, US
