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$22/hr–$37/hr
Full-time
high school
Paid Holidays, Flexible Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 9h ago
~40 hrs/week
Responsibilities
The Industrial Customer Service Rep is responsible for assisting customers at the counter, processing orders, and managing inventory accuracy. They will also collaborate with the sales team and warehouse staff to ensure timely fulfillment and business growth.
Requirements
Candidates must be at least 18 years old and possess a high school diploma or equivalent, with 1-2 years of industry-specific experience preferred. The role requires the ability to perform physical tasks, including lifting up to 75 lbs, and proficiency in basic math and computer systems.
Full job description
Hose & Rubber Supply is a regional company in the Rocky Mountain West with six store locations over five states. We strive to identify and satisfy our customers' needs with our extensive hose and fitting knowledge, large hydraulic and industrial hose and fittings inventory, and hydraulic CNC tube bender. We pride ourselves on problem solving for our wide variety of customers, whether in the oilfield, construction, medical, manufacturing, military, or government.
As an Industrial Customer Service Rep, you would be responsible for providing customer service at the counter by understanding Hose & Rubber's products and applications and building and assembling customer orders at our store in Denver, CO. This is a full-time position with benefits.
The Industrial Customer Service Rep duties include, but are not limited to:
Greet and work with customers at the counter to identify and satisfy the customer's needs for a quote/order in a profitable and timely manner.
Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
For items the store does not carry, create a PO and send to vendor/other branch.
Prepare, build, and assemble customer orders.
Package and ship customer orders per customer requirements.
Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.
The job requires:
Written and verbal communication skills with an emphasis on product knowledge
Customer service skills
Ability to lift up to 75lbs at a time
Ability to perform physical tasks in a warehouse environment
Attention to detail
Basic computer and math skills
Analytical and problem-solving skills
Level of Education and Work Experience:
Must be 18 years or older to operate crimper, forklift, shop machinery, etc.
General education degree (GED), H.S. diploma, associate's, or bachelor's degree
1-2 years of industry specific experience preferred
Understanding of Hose and Rubber's product portfolio and their application preferred
Compensation:
Hourly + Commission: $22.00 - $37.00+ per hour (base of $22 per hour, plus monthly counter commission and quarterly profit sharing)
Schedule: 40+ hours a week; Monday to Friday with scheduled Saturday morning rotation (8 am - noon)
Benefits offered:
Paid Holidays and Flexible Time Off
Medical, Dental, and Vision Insurance
Life & Disability Insurance
401(k) Match and ESOP Contribution Retirement Benefits
We are an Equal Opportunity Employer, including disability/vets.
For over forty years, Hose and Rubber Supply has been providing excellence in hose and attachment products along with decades of experience in a variety of industries to help keep our customers up and running.
Offices: 3450 S 300 W, Salt Lake City, UT 84115, US · 2209 4th Ave W, Williston, ND 58801, US · 230 North Draper Lane, Provo, UT 84601, US · 6000 E 49th Dr, Commerce City, CO 80022, US · 240 Nichols Ave, Casper, WY 82601, US
How many Customer Service & Support jobs are open in Quinte West, Canada right now?
There are currently 243 open customer service & support positions in Quinte West, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Quinte West, Canada?
Companies currently hiring include FIRST MERIDIAN SERVICES, INC. DBA SKYPORT, Colorado Coalition for the Homeless, Walmart, AEG, Elitch Gardens Theme & Water Park, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Quinte West, Canada?
Yes — 44 of the 243 open customer service & support positions offer remote or hybrid work (16 remote, 28 hybrid).
How do I apply for Customer Service & Support jobs in Quinte West, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.