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$18/hr–$23/hr
Full-time
bachelor degree
Posted 3h ago
~40 hrs/week
Responsibilities
The Operations Lead oversees stockroom organization, inventory levels, and retail operations to ensure seamless store functioning. They are responsible for leading the operations team, maintaining company policies, and supporting visual merchandising and store setup.
Requirements
Candidates should have 2-3 years of retail operations experience and preferably a Bachelor's degree in Business or Retail Management. Strong leadership skills and a passion for the Asian beauty industry are required.
Full job description
Who are we?
Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 28 stores across North America to-date and more to come!
We are thrilled to announce the opening of our new store at Place Sainte-Foy, and we are looking for enthusiastic applicants to join our team as an Operations Lead.
About the Role
As an Operations Lead, you will be overseeing the stockroom and retail operations to ensure the seamless functioning of the store. Including but not limited to…
Oversee stockroom organization, ensuring accurate inventory levels and efficient storage practices to maximize space utilization for better operational flow
Monitor stock replenishment processes to maintain optimal inventory levels, prevent stockouts, and minimize shrink through proactive loss prevention measures
Perform regular stock counts and thorough audits to ensure data accuracy and identify discrepancies
Ensure store staff adheres and follows standard operating procedures and company policies, maintaining a smooth and compliant work environment
Support the execution of store promotions, pricing updates, and upholding visual merchandising standards to enhance the shopping experience and drive sales
Lead, train, and motivate the operations team meet and exceed achieve performance objectives
Support with store opening and setup
Maintain a safe, organized work environment by adhering to health and safety regulations and best practices
What We're Looking For
A Bachelor's degree in Business, Retail Management, or a related field is preferred
A strong track record with 2-3 years of retail operations experience
Passionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to guide staff and enhance the customer experience
Skilled in effective communication and building strong interpersonal relationships
Demonstrated strong leadership and store operation capabilities
Proven problem-solving skills and ability to handle customer complaints effectively
Ability to work in a fast-paced and dynamic retail environment
Able to lift up to 30 lbs.
Knowledge of retail store operations, merchandising, and customer service standards
Vacancy type: NEW
Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.
The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.
Kiokii is a premier one-stop shop for trendy Asian products, providing North American customers with convenient access to the latest innovations and trends from Asia. We aspire to be the go-to platform that showcases the advantages of Asian goods, making them easily accessible and enjoyable for customers right at their doorstep.
Established in 2022, Kiokii has expanded over 20 stores across Canada, with plans for many more locations and further growth into the United States. We are dedicated to introducing the best skincare and personal care items from Asia and making them available to consumers throughout North America.
We curate a selection of high-quality, authentic brands and offer a comprehensive platform that connects customers with the latest trends from the region. We are committed to delivering exceptional customer service while highlighting the innovation, quality, and clean formulations that Asian beauty products are renowned for. Our goal is to revolutionize the beauty and personal care industry in North America by providing a seamless and enjoyable experience for discovering and embracing the benefits of Asian beauty.
Offices: 220 Yonge Blvd, Unit # B205E, Toronto, Ontario M5M 2H1, CA · 658 Yonge St, Toronto, Ontario M4Y 2A6, CA · 9350 Yonge St, Aurora, Ontario L4C 5G2, CA · 5000 Hwy 7, Markham, Ontario L3R 4M9, CA · 719 Central Pkwy W, Suite 211, Mississauga, Ontario L5B 4L1, CA
skincaremakeuphaircarefashionearringssnacksAsian beautyand Korean makeup
How many Customer Service & Support jobs are open in Quebec, Canada right now?
There are currently 473 open customer service & support positions in Quebec, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Quebec, Canada?
Companies currently hiring include Loblaw Companies Limited, Circle K, Desjardins, RCL - Reitmans Canada Ltd/Ltée, Accor, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Quebec, Canada?
Yes — 99 of the 473 open customer service & support positions offer remote or hybrid work (42 remote, 57 hybrid).
How do I apply for Customer Service & Support jobs in Quebec, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.