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Full-time
Posted 4h ago
~40 hrs/week
Responsibilities
The Solution Architect will act as a trusted advisor to translate complex business challenges into scalable technical solutions using Coveo's AI platform. They will lead the design, architecture, and implementation of projects while collaborating with stakeholders and managing the project lifecycle.
Requirements
Candidates must have 8+ years of experience in business analysis, solution architecture, or client-facing technical roles. Proven experience in software or cloud implementation projects and proficiency in Agile methodologies are required.
Full job description
Design intelligent experiences that actually make sense.
How do you translate complex business needs into elegant technical solutions that deliver real impact? As a Solution Architect on our Professional Services team, you’ll be the trusted technical advisor helping world-class customers unlock the full power of Coveo’s relevance technology.
You’ll work at the intersection of business, technology, and people, guiding customers through the design and delivery of intelligent search, recommendations and generative AI experiences that transform how they operate. From discovery to go-live, you’ll shape projects that matter.
As one of our Solution Architect, you will:
Act as a trusted advisor by understanding customer business challenges and translating them into scalable technical solutions.
Lead solution design, architecture, and implementation of Coveo’s AI relevance platform across customer digital ecosystems.
Collaborate with customer stakeholders, from technical teams to executive leaders, to align business goals and technology standards.
Guide customers through best practices in governance, planning, and delivery throughout the project lifecycle.
Manage requirements, maintain clear documentation, and support delivery teams using Agile methodologies.
Partner with Coveo product management and customer success teams to share feedback and improve future implementations.
Here is what will qualify you for the role:
8+ years of experience in business analysis, solution architecture, or similar client-facing technical roles
Proven experience delivering software or cloud implementation projects in a professional services or consulting context
Strong organizational skills and hands-on experience with Agile methodologies
Excellent communication and presentation skills, with the ability to engage both technical and business teams as well as executive stakeholders
What will make you stand out:
Experience working with cloud, AI and hosted solutions such as Salesforce, ServiceNow, SharePoint, or commerce platforms
Background in customer-facing consulting roles, with a strong advisor mindset
Ability to write simple scripts in Python or similar programming languages
Experience with Salesforce or commerce platforms, with certification considered a strong asset
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Related keywords
Business ArchitectSolution ArchitectProfessional ServicesCoveoRelevance TechnologyGenerative AIDigital EcosystemsGovernanceAgileCloudSalesforceServiceNowSharePointPythonConsultingImplementation
Coveo is the leader in AI-Relevance, powering AI-search & GenAI to drive results at every digital point-of-experience.
Industry
Software Development
Company size
501-1,000 employees
Founded
2005
Headquarters
Montréal, Quebec
LinkedIn followers
60,870
Total funding
$358M
Coveo is the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience.
Offices: 1100 Avenue des Canadiens-de-Montréal, Suite 401, Montréal, Quebec H3B 2S2, CA · 3175 des Quatre-Bourgeois, Suite 200, Quebec City, Quebec G1W 2K7, CA · 44 Montgomery St, San Francisco, California 94105, US · The Bloomsbury Building 10 Bloomsbury Way, London, England WC1A 2SL, GB · Schoutlaan 13 6002 EA, Weert, NL
Intelligent SearchCoveo for SitecoreCoveo for SalesforceAIMachine LearningKnowledge ManagementAI-Powered SearchCoveo for SAPPersonalizationand Customer Experience
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