Melbourne, Victoria, Australia · On-site
Highly engaged team Manage our LAU - AUS - Retail - Chadstone - MEL - Retail retail store Join us in our mission to enchant the world with chocolate, where tradition and innovation come together to create a truly memorab…
Skills: Multi-site Leadership, Retail Operations, Performance Management, Stakeholder Engagement, Commercial Acumen
Aachen, North Rhine-Westphalia, Germany · On-site
Die Premium-Chocolade von Lindt steht weltweit für besonderen Genuss und höchste Qualität. Als führender Hersteller hochwertiger Schokoladenprodukte bietet Lindt einen Arbeitsplatz mit verantwortungsvollen Aufgaben in ei…
Skills: Packaging Development, Material Specification, Pallet Optimization, Sustainable Packaging, Analytical Thinking
Las Vegas, Nevada, United States · On-site
WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We…
Skills: Guest Service, Cash Handling, Credit Card Processing, Merchandising, Upselling
Aachen, North Rhine-Westphalia, Germany · Hybrid
Die Premium-Chocolade von Lindt steht weltweit für besonderen Genuss und höchste Qualität. Als führender Hersteller hochwertiger Schokoladenprodukte bietet Lindt einen Arbeitsplatz mit verantwortungsvollen Aufgaben in ei…
Skills: Energy Supply Management, ISO 50001, Strategic Planning, Budgeting, KPI Management
Parndorf/Pandrof, Burgenland, Austria · Hybrid
$2k/mo
Lindt & Sprüngli Portrait Du möchtest dir frühzeitig eine spannende Tätigkeit in den aufregendsten Zeiten des Jahres sichern? Für die stark frequentierten Saisonphasen rund um Ostern und Weihnachten bauen wir einen Talen…
Skills: Customer Advisory, Sales Conversations, Merchandising, Warehouse Management, Cashier Operations
Stratham, New Hampshire, United States · Hybrid
Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experienc…
Skills: Order Processing, Customer Service, B2B Account Management, ERP, CRM
Hamburg, Germany · On-site
Die Premium-Chocolade von Lindt steht weltweit für besonderen Genuss und höchste Qualität. Als führender Hersteller hochwertiger Schokoladenprodukte bietet Lindt einen Arbeitsplatz mit verantwortungsvollen Aufgaben in ei…
Skills: Active Selling, Customer Advisory, Cashiering, Visual Merchandising, Quality Control
Kilchberg (ZH), Zurich, Switzerland · Hybrid
Über uns Wir verzaubern die Welt mit Schokolade! Die Lindt & Sprüngli (Schweiz) AG ist eine Tochtergesellschaft der globalen Lindt & Sprüngli Gruppe mit Hauptsitz und Produktionsstätte in Kilchberg am Zürichsee. In Alten…
Skills: VAT Accounting, SAP, Financial Accounting, VAT Returns, Process Management
Toronto, Ontario, Canada · Hybrid
Location: Toronto, Ontario Duration: July – September 30, 2026 Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries aro…
Skills: Event Planning, Logistics Coordination, Vendor Management, Stakeholder Management, Communication
Milan, Lombardy, Italy · On-site
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Customer Service, Sales, English Proficiency, Communication, Teamwork
Vienna, Austria · On-site
$2k/mo
Verkaufsmitarbeiter (m/w/d) Für unsere Stores in Wien sind wir regelmäßig auf der Suche nach motivierten Verkaufsmitarbeitern (Vollzeit/Teilzeit). Folgende Aufgaben erwarten dich: • Freundliche Kundenberatung und profess…
Skills: Customer Advisory, Sales Conversations, Merchandising, Cash Handling, German Language
Stratham, New Hampshire, United States · On-site
Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experienc…
Skills: Machine Operation, Preventative Maintenance, Troubleshooting, 5S Methodology, Lockout/Tagout
Ballito, KwaZulu-Natal, South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Leadership, Customer Service, Sales, Merchandising, Store Operations
Altendorf, Schwyz, Switzerland · Hybrid
Über uns Wir verzaubern die Welt mit Schokolade! Die Lindt & Sprüngli (Schweiz) AG ist eine Tochtergesellschaft der globalen Lindt & Sprüngli Gruppe mit Hauptsitz und Produktionsstätte in Kilchberg am Zürichsee. In Alten…
Skills: Lean Management, TPM, Value Stream Mapping, Project Management, SAP
Toronto, Ontario, Canada · Hybrid
$43k–$45k/yr
Lindt & Sprüngli (Canada), Inc. is looking for a Co-op student to join our Retail Operations team for the Fall 2026! This is great exposure for students looking for careers in the CPG industry. Reporting to the Senior Ma…
Skills: Project Management, Training Development, Onboarding, Product Knowledge, Retail Communication
City of Brisbane, Queensland, Australia · On-site
Highly engaged team Manage our LAU - AUS - Retail - Brisbane - R07 retail store Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match!…
Skills: Customer Service, Barista Skills, Retail Sales, Product Knowledge, Relationship Building
San Leandro, California, United States · On-site
$84k–$109k/yr
WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We…
Skills: Instructional Design, LMS Administration, Adult Learning Principles, Workday Learning, Articulate Storyline
Fidenza, Emilia-Romagna, Italy · On-site
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Customer Service, Sales, English Proficiency, Communication, Teamwork
Marcianise, Campania, Italy · On-site
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Customer Service, Sales, English Language, Communication, Teamwork
Brenner - Brennero, Trentino – Alto Adige/Südtirol, Italy · On-site
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Customer Service, Sales, English Proficiency, Communication, Teamwork
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The State Manager is responsible for overseeing multi-site retail operations across Victoria to drive sales, budgets, and KPIs. This includes coaching store managers, ensuring visual excellence, and maintaining high standards of customer experience and operational compliance.
Candidates should have proven experience in multi-site retail or hospitality leadership with strong commercial acumen and the ability to manage dispersed teams. A retail or hospitality qualification and Food Safety Supervisor certification are preferred.
Highly engaged team
Manage our LAU - AUS - Retail - Chadstone - MEL - Retail retail storeJoin us in our mission to enchant the world with chocolate, where tradition and innovation come together to create a truly memorable experience.
We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.
We are seeking a passionate and driven State Manager who thrives on leadership, builds strong connections, and brings energy to an international premium brand.
About the Role:
As our State Manager, you will report into the Retail Operations Manager. You will build a strong and consistent in-store presence, with frequent time spent across the portfolio You will partner closely with the Store Manager’s across Victoria to drive store performance, elevate the customer experience, and develop a high-performing team of Chocolate Ambassadors.
You will do this by:
Lead & Inspire Teams by coaching and developing Store Managers, building a high-performance, accountable and engaged team culture.
Deliver sales, budgets and KPIs through strong operational execution and performance management.
Oversee Multi-Site Operations – ensure consistency across stores in customer experience, visual merchandising, rostering, and operational standards.
Enhance Customer Experience - Champion a premium, world-class service culture and respond effectively to customer feedback.
Maintaining Visual Excellence – ensuring strong VM execution and that all stores are merchandised in line with marketing guidelines
Develop Talent and Capability, lead recruitment, succession planning, and ongoing training to build strong talent pipelines.
Ensure Compliance, safety and maintain adherence to WHS, food safety, and company policies through audits and governance.
Oversee costs, analyse performance data, and drive efficiencies across the portfolio.
What We’d Love You to Bring:
Proven experience in multi-site retail or hospitality leadership
Experience managing large, geographically dispersed teams
Strong commercial acumen with a track record of delivering results
Exceptional leadership and stakeholder engagement skills
Strong analytical and problem-solving capability
Ability to influence, coach, and drive accountability
Strong presentation skills, with the ability to engage and inspire at all levels
Solid understanding of retail operations and performance drivers
Retail or Hospitality qualification (preferred) and Food Safety Supervisor certification (desirable)
Career opportunity and leadership development
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
A paid day off on your birthday every year
Free hot drinks all working days and 50% staff discount
We'd love to get to know you!
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
Offices: 900-181 University Avenue, Toronto, Ontario M5H3M7, CA
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
Offices: 900-181 University Avenue, Toronto, Ontario M5H3M7, CA
