Kitchener, Ontario, Canada · On-site
$47k–$60k/yr
We are looking for an enthusiastic and keen individual to fill the role of Assistant Store Manager for our Lindt Chocolate Shop in our brand new location The Boardwalk in Kitchener. The ideal candidate must possess stron…
Skills: Retail Management, Sales Management, Merchandising, Inventory Control, Customer Service
Cape Town, Western Cape, South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Customer service, Sales, Product knowledge, Upselling, Cash handling
Ballito, KwaZulu-Natal, South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Customer Service, Sales, Product Knowledge, Communication Skills, Multitasking
Toronto, Ontario, Canada · Hybrid
$93k–$116k/yr
Reporting to the Senior Manager, Digital Marketing, Website, Content & CRM, the CRM Manager is responsible for leading Lindt Canada's omnichannel Customer Relationship Management and loyalty strategy to drive customer ac…
Skills: CRM Strategy, Email Marketing, Loyalty Programs, Customer Segmentation, Marketing Automation
Noceto, Emilia-Romagna, Italy · On-site
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Customer service, Sales, Communication, Team working, English language
Stratham, New Hampshire, United States · On-site
$22/hr–$28/hr
Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experienc…
Skills: Production line management, Root cause analysis, 5 Why, Fishbone, Total Productive Maintenance
Overstrand Local Municipality, Western Cape, South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Customer service, Sales, Product knowledge, Upselling, Point of sale
City of Belmont, Western Australia, Australia · On-site
Highly engaged team Manage our LAU - AUS - Retail - Perth Airport - R18 retail store Retail Assistant Store Manager Join us in a world where tradition and innovation create a delicious Chocolate experience! We believe in…
Skills: Team leadership, Customer service, Retail management, Coaching, Mentoring
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Die Premium-Chocolade von Lindt steht weltweit für besonderen Genuss und höchste Qualität. Als führender Hersteller hochwertiger Schokoladenprodukte bietet Lindt einen Arbeitsplatz mit verantwortungsvollen Aufgaben in ei…
Skills: Retail sales, Customer service, Cashiering, Product presentation, Quality control
Toronto, Ontario, Canada · Hybrid
$67k–$85k/yr
Reporting to the National Account Manager, the Key Account Analyst is responsible for delivering high-quality analytical and reporting support to the Walmart and Alternative Channels team. Through automation, data-driven…
Skills: Advanced Excel, Data Analysis, Automation, Financial Forecasting, Trade Spend Management
Delta, British Columbia, Canada · On-site
$47k–$55k/yr
We are looking for an enthusiastic and keen individual to fill the role of Assistant Store Manager for our Lindt Chocolate Shop in Tsawwassen Mills. The ideal candidate must possess strong communication skills and a pass…
Skills: Retail Management, Sales Management, Merchandising, Inventory Control, Customer Service
Induno Olona, Lombardy, Italy · On-site
$40k–$44k/yr
Lindt & Sprüngli Portrait Chi siamo Dal 1845 Lindt & Sprüngli incanta il mondo con il suo cioccolato premium, unendo tradizione, innovazione e responsabilità. Siamo presenti in oltre 120 Paesi e in Italia operiamo con si…
Skills: Facility management, Electrical systems, Energy efficiency, Maintenance management, Vendor management
Toronto, Ontario, Canada · Hybrid
$93k–$116k/yr
Reporting to the Director of Commercial Finance, the Finance Revenue Growth Management Manager on a 12-Month Contract, is responsible for driving profitable growth through customer financial analysis, pricing strategy, r…
Skills: Financial Analysis, Pricing Strategy, Revenue Growth Management, Profit and Loss Management, Financial Modelling
Kilchberg (ZH), Zurich, Switzerland · Hybrid
Über uns Wir verzaubern die Welt mit Schokolade! Die Lindt & Sprüngli (Schweiz) AG ist eine Tochtergesellschaft der globalen Lindt & Sprüngli Gruppe mit Hauptsitz und Produktionsstätte in Kilchberg am Zürichsee. In Alten…
Skills: Chocolate production, Confectionery, Teaching, Public speaking, HACCP
Stratham, New Hampshire, United States · On-site
$18/hr–$23/hr
Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experienc…
Skills: Production line management, Root cause analysis, 5 Why, Fishbone, Total Productive Maintenance
Sydney, New South Wales, Australia · Hybrid
Welcome to the world of Lindt - where our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've crea…
Skills: CRM Operations, Email Marketing, Customer Loyalty Strategy, Customer Segmentation, A/B Testing
South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Leadership, Customer Service, Sales, Merchandising, Store Operations
South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Retail Management, Customer Service, Inventory Management, Loss Prevention, Corporate Sales
South Africa · On-site
Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at…
Skills: Customer Service, Sales, POS Systems, Upselling, Product Knowledge
Kittery, Maine, United States · On-site
$21/hr–$24/hr
Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experienc…
Skills: Sales Management, Staff Development, Inventory Control, Cash Management, KPI Tracking
Kitchener, Ontario, Canada • On-site
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The Assistant Store Manager will oversee daily retail operations, including staff supervision, inventory management, and maintaining high standards of customer service and merchandising. They are also responsible for driving sales growth, managing payroll and administrative tasks, and supporting recruitment and training efforts.
Candidates must have at least five years of retail experience, including one to two years in a management or supervisory role. A post-secondary education is required, along with strong communication skills and proficiency in MS Office.
We are looking for an enthusiastic and keen individual to fill the role of Assistant Store Manager for our Lindt Chocolate Shop in our brand new location The Boardwalk in Kitchener. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.
Assist with the management of the daily operations of the Lindt Chocolate Shop
Support the generation and growth of corporate sales
Uphold the values of exemplary customer service by modeling appropriate behaviours and establishing clear service standards
Monitor sales performance and labour requirements daily to maximize store profitability without compromising customer service
Assist with recruitment activities including interviewing and hiring Retail Sales Associates
Supervise store employees to maximize customer service, sales, and profitability
Support training on sales techniques and product knowledge
Order merchandise and supplies in a timely manner with a focus on inventory management and loss prevention
Reconcile daily cash with sales receipts and complete daily paperwork, payroll, accounting, and store administration tasks
Develop and apply in-depth knowledge of products and sales data to achieve sales targets while controlling expenses
Support ongoing performance management, including assisting with employee performance reviews
Maintain store merchandising presentation in line with company standards
Maintain high standards for cleanliness and food and product safety
Manage cash handling, inventory ordering, and related retail administrative duties
Post-secondary education
Minimum of five years of experience in retail sales, including management or supervisory experience
Experience in inventory control and order management
1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience
Previous experience in the hospitality or restaurant industry, preferred
Knowledge of barista work and gelato or ice cream products, an asset
Previous experience in merchandising or visual presentation
Ability to multitask and manage multiple priorities in a fast-paced environment
Excellent customer service and sales skills
Strong oral and written communication skills
Strong computer proficiency in MS Office
Demonstrated ability to go above and beyond to deliver exceptional customer service
Passion for chocolate
The standard hiring range for this role is $47K-$60K CAD per annum with a 10% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
Health and Dental Plan
Retirement Savings Plan
Employee Assistance Program
Corporate Gym Discount Rates
Wellness Program
Chocolate!
We thank all those who have applied, however, only selected candidates will be contacted.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.
This position will involve the use of AI tools to help screen, assess, or select applicants. This posting is for a new position.
Why Lindt Canada? Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and or follow us on LinkedIn
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
#RETAIL #LI-LINDTCA #LI-AJ1
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
Offices: 900-181 University Avenue, Toronto, Ontario M5H3M7, CA
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
Offices: 900-181 University Avenue, Toronto, Ontario M5H3M7, CA
