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Lead revenue generation and territory strategy for regulated non-financial industries in North America, focusing on new logo acquisition and account expansion. Act as a player-coach by managing a US-based team and coordinating with pre-sales and customer success to exceed ARR quotas.
Requirements
Requires over 5 years of experience selling complex B2B enterprise software with a proven track record of meeting quotas for deals between $200K and $1M+. Candidates must have experience in observability or adjacent technologies and be proficient in MEDDPICC and CRM tools.
Full job description
About ITRS
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.
We believe when our team thrives, so do our customers. With us, you'll find:
A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.
Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.
With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.
Scope of Role
This is a high-impact dual-role position combining a quota-carrying Senior Account Executive mandate with a pathway into first-line team management for the right candidate. It sits within the Corporates division reporting in to our Managing Director of Corporate Sales; a newly structured, growth-focused unit targeting regulated, non-financial services industries across North America. You will lead a named territory spanning Energy & Utilities, Healthcare, Telecoms, Retail, and Critical National Infrastructure.
You will be the primary revenue owner for the territory, responsible for new logo acquisition, account expansion, and retention. This role suits someone who motivates to build a territory, pipeline, reputation, and team.
The Corporates division is executing an ambitious GTM build-out, with dedicated BDR, pre-sales, and customer success support, a strong New York office presence, and aligned marketing resources - ensuring you are not operating in isolation.
This role offers a hybrid work schedule from our New York office, with a base salary of $100,000 - $140,000 per year.
As a Senior Account Executive, you will:
Revenue Generation & Pipeline
Own and exceed an annual ARR quota (typically $1M+ first-year value) across new logo, renewal, and expansion.
Build and manage a high-quality pipeline through independent prospecting and BDR/marketing leads.
Lead the full sales cycle end-to-end, coordinating pre-sales, legal, and professional services as needed.
Manage a book of US-based accounts, supporting adoption and driving upsell/cross-sell across the ITRS portfolio.
Account & Territory Strategy
Develop and execute a territory plan (individual and small team), with clear account prioritization, coverage, and quarterly milestones.
Operate as a 'player-coach', taking on daily leadership of a US-based team and stepping into first-line management.
Build multi-threaded relationships across accounts, engaging IT, business, procurement, and C-suite stakeholders.
Apply solution-led, value-based selling, aligning ITRS capabilities to business and regulatory challenges.
Maintain accurate forecasting and CRM hygiene to support resource planning and leadership visibility.
Customer & Market Development
Be a trusted advisor, providing insight into regulatory trends, operational risk, and IT complexity in regulated industries.
Partner with marketing and product on vertical messaging, campaigns, and feedback to refine go-to-market strategy.
Collaborate with channel and alliance teams to expand coverage and accelerate deal cycles.
Drive continuous improvement by sharing best practices, market insight, and lessons learned.
5+ years' success selling complex B2B software to enterprise accounts in the North American market.
Quota completion in new logo or mixed new/expansion roles, with typical deal sizes of $200K–$1M+ ARR.
Experience in one or more adjacent technologies: Observability, IT Infrastructure Monitoring, AIOps, Application Monitoring, Digital Experience Monitoring, Log Analytics, SIEM, Cybersecurity, or related enterprise software.
Comfortable managing long, complex sales cycles with multiple stakeholders, including procurement, legal, technical buyers, and C-level executives.
Experience generating pipeline, not solely rely on inbound leads.
Skills & Behaviors
Ability to engage with CIO/CTO/COO stakeholders and technical audiences.
Commercially astute and analytically focused, with the ability to build business cases, understand deal economics, and navigate procurement while protecting margin.
Organized with rigorous pipeline management; proficient in Salesforce/CRM and RevOps tools (e.g. Clari), with accurate forecasting discipline.
Disciplined in qualification, with working knowledge of MEDDPICC methodology.
Comfortable operating in a fast-scaling environment with change and high ownership.
Collaborative approach, able to align and motivate GTM teams (pre-sales, customer success, legal, leadership) around opportunities.
Advantageous
Experience in regulated industries such as Energy & Utilities, Healthcare, Telecoms, Retail, Critical National Infrastructure, or Public Sector.
Familiarity with observability, synthetic monitoring, digital experience monitoring, or capacity planning use cases.
Experience selling with or through Managed Service Providers, Channel Partners, or GSIs.
Working knowledge of NIS2, DORA, or other IT/operational resilience frameworks.
Health Insurance, Vision Plan, and Dental Cover for you and your dependants
HSA & FSA
Employee Assistance Programme
Health Advocate, Talk Space, One Medical, Teladoc
401(k)
Commuter benefits
Remote Hybrid Working
Enhanced Parental Leave
Life and AD&D Insurance
20 Days Holiday + Public Holidays + 3 days paid volunteering leave
Referral Bonus
Buy and Sell Holiday
Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.
Real-time observability for financial services and regulated industries. Prevent IT outages with AI-powered automation.
Industry
Software Development
Company size
201-500 employees
Founded
1997
Headquarters
London, London
LinkedIn followers
20,874
Real-time observability platform for financial services and regulated industries.
AI-powered automation that prevents IT outages before they happen.
Offices: The Bonhill Building, 15 Bonhill Street, London, London EC2A 4DN, GB · 711 Third Avenue, Suite 1802, New York, New York 10017, US · 18th Floor,Tower 6789, 6789 Ayala Avenue, Makati City, Manila 1209, PH · 16 Collyer Quay Level 21-00, Singapore, 049318, SG · Pl. de la Solidaridad, 12, Malaga, Andalucia 29006, ES
ITOAReal-time big data analyticsApplication performance monitoringMarket data monitoringTransaction monitoringCapacity management & planningand Financial servicesReal TimeApplication Performance ManagementEnterprise Software
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