New York, New York, United States · On-site
ComplyAdvantage has an opening for our next Customer Success leader. The ideal candidate for the position will sit in the New York City metro area. In this role, you will own the health, growth, and capability of the Ame…
Skills: Customer Success Management, People Management, Net Revenue Retention, SaaS Scaling, AI Implementation
New York, New York, United States · On-site
Who Are We? RZR is an AI-native advertising platform built for the next era of performance marketing. We operate at the intersection of machine learning, programmatic media, and full-funnel mobile growth, powering campai…
Skills: CTV Ecosystem Knowledge, Partnership Management, Contract Negotiation, Supply Strategy, Programmatic Advertising
New York, New York, United States · Hybrid
$67k–$72k/yr
Title: Associate Director of Development, New York City Region Classification: Full-Time, Exempt Reports to: Senior Director of Development COMPENSATION: $66,500 - $72,000 In Person/Remote Status: In-Person required 4 da…
Skills: Fundraising, Corporate Solicitations, Special Events Management, Peer To Peer Fundraising, Volunteer Management
New York, New York, United States · On-site
$22/hr–$30/hr
Overview: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany &…
Skills: Luxury Retail Sales, Client Relationship Management, Communication, Brand Ambassadorship, POS Systems
New York, New York, United States · On-site
$40k–$83k/yr
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, g…
Skills: Spanish Fluency, In-person Recruitment, Persuasion Skills, Interpersonal Communication, Data Entry
New York, New York, United States · Hybrid
$100k–$140k/yr
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only moni…
Skills: B2B Software Sales, Enterprise Account Management, Pipeline Generation, MEDDPICC, Value-Based Selling
New York, New York, United States · On-site
$18/hr–$19/hr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children th…
Skills: Customer Service, Administrative Support, Time Management, Microsoft Office, Communication Skills
New York, New York, United States · Remote OK
$87k–$97k/yr
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premi…
Skills: Field Marketing, Event Planning, Regional Activation, Budget Management, Merchandising
New York, New York, United States · Remote OK
$60k–$63k/yr
Sales Marketing Manager Department: Commercial Employment Type: Full Time Location: US Remote Compensation: $60,000 - $62,500 / year Description Our marketing team is a high-performing, collaborative group that thrives o…
Skills: Demand Generation, Project Management, Copywriting, Marketing Automation, Data Analysis
New York, New York, United States · On-site
Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled our rapid business growth and expansion. Applied has recently launched a new line of pr…
Skills: Outside Sales, B2B Sales, Clinical Selling, Relationship Management, Interpersonal Communication
New York, New York, United States · On-site
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and reco…
Skills: Customer Service, Spanish Fluency, English Fluency, Sales, Product Recommendation
New York, New York, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Guest Service, Retail Sales, Product Knowledge, Makeup Application, Skincare Analysis
New York, New York, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Guest Service, Retail Sales, Makeup Application, Skincare Analysis, Product Demonstration
New York, New York, United States · Hybrid
$80k–$90k/yr
SALARY: $80,000 - $90,000 Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary consi…
Skills: Account Management, Influencer Marketing, Creator Management, Contract Negotiation, Paid Media
New York, New York, United States · Remote Solely
Job Description About the Opportunity Hello Sunshine Travels is seeking a highly organized, client-focused Remote Travel Client Success Specialist to support clients throughout the travel planning and booking process. Th…
Skills: Customer Service, Travel Planning, Client Relationship Management, Communication Skills, Organization
New York, New York, United States · Remote OK
$140k–$150k/yr
Company Description Precision IO Group is a newly formed entity created through the combination of Quantum Surgical and NeuWave Medical bringing together complementary technologies, expertise, and global capabilities in …
Skills: Procedural Support, Product Education, Technical Troubleshooting, Relationship Building, Clinical Guidance
New York, New York, United States · Remote OK
Join in on pioneering procurement AI agents The world's largest companies still manage supplier deals manually- which is slow, inconsistent, and leaving huge value on the table. Since 2019, Pactum is changing that with A…
Skills: Strategic Account Management, Procurement Leadership, Executive Relationship Management, Commercial Growth, Team Leadership
New York, New York, United States · On-site
Pay: $18.00 per hour Join a Growing Team at StorageMart! We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and …
Skills: Customer Service, Sales, Problem Solving, Attention To Detail, Organizational Abilities
New York, New York, United States · On-site
Pay: $18.00 per hour Join a Growing Team at StorageMart! We take pride in delivering on our core values — Easy, Clean, Service — by providing our customers with spotless facilities, seamless experiences, and …
Skills: Customer Service, Sales, Problem Solving, Attention To Detail, Organizational Abilities
New York, New York, United States · On-site
$21/hr–$24/hr
Job ID: 289140 Store Name/Number: NY-60th and Lexington (0112) Address: 750 Lexington Ave, New York City, NY 10022, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Re…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Inventory Management
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Lead the Americas Customer Success team to drive positive business outcomes, maximize retention, and expand contract value. Focus on building a high-performing team, managing senior stakeholder relationships, and integrating AI to improve organizational effectiveness.
Requires at least 8 years of customer-facing leadership and 5 years of direct people management, including managing other managers. Candidates must have a proven track record of scaling SaaS teams and be fluent in using modern AI foundation models.
ComplyAdvantage has an opening for our next Customer Success leader. The ideal candidate for the position will sit in the New York City metro area.
In this role, you will own the health, growth, and capability of the Americas Customer Success team, and the success of our Americas customers. Customer Success is central to our next phase of growth: protecting the base, expanding it, and making every customer demonstrably more successful for having chosen us.
This is a builder's role. You will invest in the team, develop its people, and create an environment where they grow faster than they expected to, and you will turn that team into a value engine for our customers.
Outcomes for customers: Define and drive positive business outcomes for every account. Move the team from activity and check-ins to measurable value: adoption, utilisation, risk reduction, and demonstrable ROI that customers can take to their own boards.
Retention and expansion: Own gross and net revenue retention for the region. Minimise churn and contraction, drive renewals, and partner with Sales and Account Management to expand contract value through cross-sell and upsell.
A team that compounds: Recruit, coach, and retain a high-bar Customer Success team. Build the capability framework, the development paths, and the feedback culture that make this the team people want to join and refuse to leave. Talent development is a primary measure of success in this role, not a side effect.
Senior customer relationships: Build and hold trusted relationships with senior stakeholders at our customers, including banks, FinTechs, and insurers. Be credible in the room with compliance, risk, and technology leaders.
Onboarding and time to value: Ensure every new customer has a clear implementation and onboarding plan, and that time to first value is short and predictable. Coordinate across customer technology, compliance, and risk teams.
Voice of the customer: Identify patterns in what customers need and make sure that feedback reaches our product and engineering teams. Support the rollout, training, and communication of new capabilities.
A builder and a coach: You have built and scaled Customer Success teams in high-growth SaaS, and you have a track record of raising the bar on talent. You develop people deliberately. You have moved individuals and teams up several levels, and you can point to the careers you have grown. You lead in the spirit of a great operating coach: high standards, high support, and unflinching about performance.
Outcome and value oriented: You think in customer business outcomes first. You are fluent and confident customer-facing, you can run a value conversation with a CRO or a Chief Compliance Officer, and you hold your team to the same standard.
AI-fluent: You use modern foundation models in your own work and you know how to deploy them across a Customer Success organisation. You are fluent with tools such as Claude, you understand what current AI can and cannot do, and you will make this team materially more effective by putting AI to work.
A strong operator: You manage process without dropping balls, you build consensus across teams, and you execute independently. You are comfortable in the ambiguity of a fast-scaling business and you turn it into structure.
Our values describe how we operate, and they map closely to this role:
Our mission is to empower every business to eliminate financial crime.
By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.
More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.
ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.
FinCrime compliance re-engineered for the age of AI
Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.
Offices: Fetter Lane, 2nd Floor, Fetter Yard, London, England EC4A 1AD, GB · Somesului Street, 34-36, Cluj-Napoca , Cluj-Napoca 400145, RO · 9 East 38th Street, 3rd Floor, New York, New York 10016 , US · 26 China Street, Far East Square, Singapore, Singapore 049568, SG
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