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SNRASSOC, Specialist, Business Development - Consumer Lending, Consumer Banking, Consumer Banking Group
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Full-time
bachelor degree, postgraduate degree
Health insurance, Life insurance, Disability insurance, Retirement savings plans, Discounted employee stock purchase program, Paid time off
Posted 13d ago
~40 hrs/week
Responsibilities
The Sales Support Specialist will manage client access requests, billing inquiries, and contract documentation to support the sales team. They will also assist the Revenue Operations team with strategic projects and promote best practices within internal tools.
Requirements
Candidates must have a minimum of 2 years of experience in a customer service or client-facing role. A degree is required, along with strong organizational skills and the ability to handle multiple priorities.
Full job description
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
FactSet’s product suite of smart analytics and unique data empower the world’s leading financial service professionals to make more informed decisions every day. At our heart is an inclusive community unified by the spirit of going above and beyond. Our philosophy is to embrace diversity, and that our best ideas can come from anyone, anywhere, at any time. We continuously look ahead to advance the future and technology of our industry, by rolling up our sleeves to solve tough problems together, and by learning from our successes, as well as our failures.
Your Team's Impact
The Global Sales Support team is looking for a Sales Support Specialist to support our sales representatives in the field. This person will manage a variety of tasks through processes and systems to help improve the productivity of our client-facing sales team. This important position contributes to the quality of customer service and the achievement of sales targets.
What You'll Do
Work directly with clients and sales teams to execute access requests
Work with the Billing Department to investigate inquiries related to client subscriptions, product access, and invoices
Manage large invoice restructures due to contract negotiations and/or client mergers and acquisitions
Help with execution and documentation of client contracts
Support the Revenue Operations team with strategic projects that benefit the sales organization
Help promote new features and best practices within FactSet’s IS tools
What We're Looking For
Minimum of 2 years experience in a customer service/client-facing role
Any graduation or post graduation degree
Results oriented with the ability to complete assignments in a timely manner
Ability to handle multiple priorities
High degree of attention to detail
Strong organization skills
Enthusiasm, desire, and a strong sense of initiative
Strong communication and interpersonal skills
Prior experience with billing/invoicing is a plus
Ability to adapt to changing policies and processes and execute tasks accordingly.
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
Career progression planning with dedicated time each month for learning and development.
Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
Offices: 43 Glover Ave, Norwalk, Connecticut 06850, US · One Snowden Street, London, EC2A 2DQ, GB · Level 15, Office 52, East Wing, Dubai, AE · DFL CyberCity@Hyderabad, Gachibowli, Hyderabad 500 019, IN · The Landmark, 15 Queens Road Central, HK
fintechportfolio managementinvestment managementinvestment bankingwealth managementtradingrisk and complianceclient reportingOMSEMS
How many Sales jobs are open in Mumbai City, India right now?
There are currently 545 open sales positions in Mumbai City, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Mumbai City, India?
Companies currently hiring include Accenture, JioStar, DBS Bank, SUN PHARMA, Abbott, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Mumbai City, India?
Yes — 112 of the 545 open sales positions offer remote or hybrid work (29 remote, 83 hybrid).
How do I apply for Sales jobs in Mumbai City, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.