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The Director of Sales and Marketing is responsible for overseeing all sales and marketing operations to maximize hotel revenue and profit. This role involves developing strategic marketing plans, managing sales quotas, and supervising the sales department to ensure high-quality guest service.
Requirements
Candidates must have at least 5 years of experience as a Senior Sales Manager or 3 years as a Director of Sales at a full-service property. A bachelor's degree is preferred, along with strong leadership and analytical skills.
Full job description
Salary Range: $135,000-$155,000 (may fluctuate based on experience or education). Bonus potential.
Responsible for the overall operations of sales and marketing. Emphasis is on attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. Develops marketing plans, sales quotas and forecasts. Also responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the marketplace. Supervises the sales department.
WHAT WE NEED:
Minimum 5 years’ experience as a Senior Sales manager or 3 years’ experience as a Director of Sales at a full-service property that has similar capacity.
High school graduate preferred.
Birchstreet experience preferred
Bachelor’s degree preferred or equivalent combination of education and experience.
WHAT YOU'LL DO:
SALES AND MARKETING
Develop pricing and market strategies with the General Manager, Revenue Manager, and VP of Marketing
Constant monitoring of competition and marketplace in general; must be prepared and able to react under fluctuating market conditions.
Prepare and execute annual marketing plan, promotion and advertising plans covering sales, food and beverage events, hotel promotions, media relations.
Design plans and materials for promotions and public relations.
Meet or exceed pre-determined booking goals for guest room revenue, banquet revenue, and catering revenue
Meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals by actively selling, alongside the team.
Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
Solicit new and repeat guest room and meeting business. Maintain client base of key accounts and conventions. Determine the guest’s needs, space availability, and meeting details.
Show client meeting spaces and other areas of the hotel, as applicable
Host clients at the hotel, so they can experience outlets firsthand
Make outside sales calls and telemarket to obtain business. Also utilize site inspections and on-site luncheons to book business.
Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains competitive.
Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the stature of the facility.
Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.
Represent hotel in community affairs and industry-related events.
STAFF MANAGEMENT
Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
Interact in person with the General Manager, Sales subordinates, the Food and Beverage department, and Accounting team
Consistently monitor the performance of associates on an on-going basis and provide feedback. Reward, discipline and document associate performance and provide timely counseling. Address associate complaints and resolve problems.
Select qualified, goal and service oriented individuals and develop these individuals with clear guidelines to associates.
Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
Conduct frequent hospitality audits to ensure the staff are conducting themselves in the manner appropriate for the department. Ensure service standards are in place.
Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
Plan, assign and direct work of associates.
Prepare payroll.
TRAINING
Implement proper training program and control the training of the staff to top efficiency and in accordance with hotel policies.
Facilitate in-person new hire training and brand requirements, including tours of hotel and meeting space.
ADMINISTRATIVE
Accountable for the financial performance of the department with emphasis on achieving or exceeding of predetermined booking goals.
Prepare and control hotel budget for sales, promotions and advertising.
Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
Prepare 30-60-90 Day Revenue Forecast on a monthly basis for presentation.
Notify management of any pertinent information related to shift activities.
Determine the requirements for and the follow-up on special groups, VIPs, etc.
WHAT WE OFFER:
VAC, SICK and Holiday pay
Medical/Dental/Vision (with opt. out option)
Great Hotel Travel Discounts
Travel Reimbursement if needed
Life Insurance & AD&D bundled with Medical Coverage
Shoes for Crews, (1 free pair of shoes every 6 months for full time employees)
Parking provided
The Hilton Woodland Hills/Los Angeles is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to[email protected]or call 818 595 1000 to let us know the nature of your request.
Central location | Chic, newly renovated, oversized guest rooms | Upscale dining | 19,000 sq ft of flexible event space
Industry
Hospitality
Company size
201-500 employees
Headquarters
Woodland Hills, California
LinkedIn followers
223
Newly renovated! Experience excellent service, comfortable surroundings and great business and leisure facilities, all just 35 minutes from downtown Los Angeles and conveniently located in the San Fernando Valley this Warner Center hotel is right off Interstate 101.
Relax in a spacious guest room, each decorated in a modern, contemporary Californian style. After a busy day working in the Woodland Hills area or exploring LA, unwind and refuel with the luxurious dining and leisure facilities; Enjoy the modern, professionally prepared meals and linger over drinks in the stylish bar or work out at the fitness center.
Plan an Event!
Host a corporate meeting or celebrate life's special occasions here with us! We're the perfect setting to host business meetings, conferences and weddings, as well as special social events such as receptions, rehearsal dinners, black tie galas, reunions, quinceañeras and bar/bat mitzvahs. Choose from 19 flexible venues and 17,000 sq. ft. for the perfect event setting.
Take advantage of full-scale catering and banquet services featuring fresh, creative menus with regionally-sourced ingredients. The hotel also offers complete A/V equipment and technical services as well as WiFi access, so staying in touch with the office or making a presentation easy. From room set-up to decor and beyond, trust our certified meeting and event Team Members to make every event a success.
Guests will enjoy the hotel’s proximity to downtown Los Angeles, as well as a number of other attractions including the Getty Center, the Ronald Regan Presidential Library and Malibu Beach.
Offices: 6360 Canoga Ave, Woodland Hills, California 91367, US
Lodging/HotelCorporate Meetings and Eventsweddings & social eventsand Catering/Dining
How many Sales jobs are open in Los Angeles, CA right now?
There are currently 2,933 open sales positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Los Angeles, CA?
Companies currently hiring include Macy's, AutoZone, Ross Stores, Inc., Nordstrom, Google, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Los Angeles, CA?
Yes — 610 of the 2933 open sales positions offer remote or hybrid work (274 remote, 336 hybrid).
How do I apply for Sales jobs in Los Angeles, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.