Jobs at UWorld (Now Hiring) — 6 open

We are seeking a skilled and proactive IT Systems Administrator to join our team. The ideal candidate will have hands-on experience managing enterprise network infrastructure, endpoint security, and remote access solutions. This role requires deep familiarity with FortiClient VPN/ZTNA, Ubiquiti networking equipment, and general enterprise IT operations.

Responsibilities:

• Deploy, configure, and maintain FortiClient endpoints and FortiGate security policies across the organization.
• Administer and monitor Ubiquiti UniFi routers, switches, and wireless access points across all office locations.
• Design, implement, and troubleshoot LAN/WAN, VLANs, VPNs, and firewall rules.
• Manage DNS, DHCP, and IP address management (IPAM) for the corporate network.
• Monitor network performance and uptime; respond to outages and escalate as needed.
• Maintain endpoint security, antivirus, and patch management across Windows and macOS environments.
• Administer Active Directory, Group Policy, and user/device lifecycle management.
• Support cloud infrastructure and hybrid connectivity (Azure AD, Microsoft 365, or equivalent).
• Document network diagrams, configurations, runbooks, and change management records.
• Lead centralized device deployment and management using Microsoft Intune and Azure AD — including device enrollment, compliance policies, conditional access, and app deployment.
• Provide hands-on laptop and desktop hardware support — troubleshooting, component-level repairs, assembly, hardware replacement, and warranty management.
• Own the employee onboarding and offboarding process end-to-end — provisioning and deprovisioning accounts, devices, software access, and ensuring timely, secure transitions.
• Manage and optimize SaaS license inventory — including provisioning, deprovisioning, renewals, and utilization audits across all company software subscriptions.
• Track, report, and forecast IT-related costs including hardware, software licenses, subscriptions, and vendor contracts; identify opportunities for cost savings.
• Provide Tier 2/3 support for escalated IT issues across the organization.
• Collaborate with stakeholders on IT projects, hardware procurement, and capacity planning.

• 5+ years of experience in an IT Administrator or Network Administrator role.
• Hands-on experience with FortiClient (VPN, ZTNA, or EMS management).
• Proficient in Ubiquiti UniFi product line: routers, switches, and UniFi Network Controller/Console.
• Strong understanding of networking fundamentals: TCP/IP, BGP/OSPF, VLANs, NAT, QoS, and subnetting.
• Experience configuring and troubleshooting firewalls and security policies.
• Familiarity with Windows Server (Active Directory, DNS, DHCP, Group Policy).
• Ability to read and interpret network diagrams and technical documentation.
• Strong analytical and troubleshooting skills with a systematic approach to problem-solving.

Preferred Skills:

• Fortinet NSE certifications (NSE 4 or higher).
• Ubiquiti UEWA or UENP certification.
• CompTIA Network+, Security+, or CCNA certification.
• Experience with SIEM tools, network monitoring (PRTG, Zabbix, or similar).
• Familiarity with cloud networking (AWS VPC, Azure VNet) and SD-WAN solutions.
• Scripting experience (PowerShell, Python, or Bash) for automation tasks.

Compensation and Benefits

• Competitive compensation (contingent on experience)
• Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time
• A generous paid holiday schedule that includes the entire week of Christmas
• Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance)
• 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment)
• Annual professional and career development opportunities available
• Social Committee that offers an inclusive environment to get to know coworkers in a fun way
• Daily on-site group fitness classes

"At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know."