Bilingual Call Center Representative (Spanish Preferred)
Houston, Texas, United States · On-site
Entry level$305M raised
ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclus…
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Skills: Outbound Calling, Customer Service, Sales Negotiation, Lead Management, Salesforce
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Sales Associate – Optical – Part Time – Bilingual Spanish
Houston, Texas, United States · On-site
Entry level
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Bilingual Call Center Representative (Spanish Preferred)
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Full-time
high school
Paid Time Off, Medical Coverage, Dental Coverage, 401k With Match, Free Gym Membership, Discounts On Products
Posted 20d ago
~40 hrs/week
Responsibilities
The representative is responsible for making outbound calls to potential customers to promote fitness products and services. They must engage leads, handle inquiries, and update customer records in Salesforce to meet sales targets.
Requirements
Candidates must have a high school diploma and strong communication and sales aptitude. Prior experience in telemarketing, retail, or the fitness industry is preferred.
Full job description
ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas, and more. Studio and cycle classes, personal training, and innovative digital and virtual offerings are all available options to keep our member's minds and bodies fit. Join us in creating a healthy happier world by changing lives through fitness!
JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment.
ESSENTIAL DUTIES & RESPONSIBILITIES Make outbound calls to potential customers using the provided lead Engage customers in conversation to understand their needs and preference Present and promote our products or services over the phone Provide accurate information and answer customer inquiries Use effective communication and negotiation skills to close sales Update customer records in the sales software (e.g., Salesforce) Meet or exceed sales targets consistently Collaborate with team members to achieve call center goals
QUALIFICATIONS Required Knowledge, Skills & Abilities Excellent communication and interpersonal skills Strong sales aptitude with the ability to persuade and influence other Ability to work well under pressure in a fast-paced environment Detail-oriented with good organizational skills High school diploma or equivalent Preferred Knowledge, Skills & Abilities Prior experience in the fitness or retail industry preferred. Knowledge of Membership System software preferred. Previous experience in telemarketing, inside sales, or outbound calling is preferred
Physical Demands/ Environmental Conditions Able to work 8-hour shifts Travel Requirement Work from central location
BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Qualifications
QUALIFICATIONS Required Knowledge, Skills & Abilities Excellent communication and interpersonal skills Strong sales aptitude with the ability to persuade and influence other Ability to work well under pressure in a fast-paced environment Detail-oriented with good organizational skills High school diploma or equivalent Preferred Knowledge, Skills & Abilities Prior experience in the fitness or retail industry preferred. Knowledge of Membership System software preferred. Previous experience in telemarketing, inside sales, or outbound calling is preferred
Physical Demands/ Environmental Conditions Able to work 8-hour shifts Travel Requirement Work from central location
Related keywords
Call CenterTelemarketingInside SalesSalesforceMembership System SoftwareOutbound CallingFitness IndustryRetailLead GenerationCustomer Relationship Management
Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness. We know our greatest responsibility is the physical and mental well-being of our members, team members and guests, and we are constantly innovating and reimagining our approach to support their journey and ultimate results. 24 Hour Fitness has over 275 clubs in 13 states, and offers a wide variety of strength, cardio and functional training equipment, group fitness classes, personal training, virtual training and digital offerings through our 24GO® app.
Offices: 1265 Laurel Tree Ln., Carlsbad, CA 92011, US · Santee, California 92071, US · 12647 Alcosta Blvd, Suite 500, San Ramon, CA 94583, US · San Diego , California 92115, US · El Cajon , California 92020, US
Improving People's Lives Through FitnessCommunitiesFitness
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