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Jobs at Toyota Center (Now Hiring) — 4 open

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Security Technology Systems Manager

Houston, Texas, United States · On-site

Mid level

Security Technology Systems Manager General Description: The Security Technology Systems Manager will be responsible for the effective operation, maintenance, and oversight of the organization's video management system (…

Skills: Video Management Systems, Physical Security, Network Administration, Access Control, Incident Response

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Game Night Media Runner

Houston, Texas, United States · On-site

Entry level

Game Night Media Runner GENERAL DESCRIPTION Assists the Communications Department with game day operations, primarily supporting runner duties for starters and stat distribution, while working closely with broadcasters a…

Skills: Interpersonal Communication, Multitasking, Attention To Detail, Organization, Logistics Coordination

Toyota Center logoToyota Center

Front-End Engineer

Houston, Texas, United States · On-site

Mid level

Front-End Engineer General Description The Front-End Engineer is responsible for developing, maintaining, and enhancing the user interfaces and digital experiences across web applications and platforms. This role require…

Skills: React, Next.js, TypeScript, JavaScript, HTML

Toyota Center logoToyota Center

Marketing Associate

Houston, Texas, United States · On-site

Entry level

Marketing Associate General Description This program provides part-time seasonal opportunities for interested individuals to assist our team with marketing events, activities and in-game elements to gain exposure to the …

Skills: Event Planning, Game Presentation, Customer Service, Interpersonal Communication, Teamwork

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Security Technology Systems Manager

Toyota Center

Houston, Texas, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Oversee the operation and maintenance of the organization's video management systems, security screening equipment, and venue operations. Manage vendor relationships, system upgrades, and ensure regulatory compliance and data security.

Requirements

Requires a Bachelor's degree in IT, Engineering, or Security Management with 3-5+ years of experience in networked surveillance. Must possess strong technical knowledge of VMS platforms, networking concepts, and hardware troubleshooting.

Full job description

Security Technology Systems Manager
 
General Description:
The Security Technology Systems Manager will be responsible for the effective operation, maintenance, and oversight of the organization's video management   system (VMS), security screening equipment and security venue operations.  This position will ensure reliable camera coverage, data security, regulatory compliance, and rapid incident response. Serves as the primary point of contact for VMS-related issues, venue 24-hour operations and vendor coordination.

RESPONSIBILITIES include but are not limited to:
  • Monitor and manage the organization's various systems, including VMS (video management system), hardware devices, security cameras, access control readers, cabling, security data storage, video management servers, UPS power backups, video displays, end-user workstations, and other devices
  • Ensure continuous camera coverage, proper placement, and uptime; respond promptly to incidents and alarms.
  • Maintain system documentation, configurations, access controls, retention policies, and audit logs.
  • Perform routine maintenance, diagnostics, troubleshooting, and coordination with IT for network and server issues.
  • Monitor the performance and reliability of the security infrastructure, including performing real-time monitoring, providing reports analyzing system health and resolving system-critical issues
  • Manage user access, permissions, and authentication for VMS software; enforce privacy and data protection protocols.
  • Assist operators with daily system needs and support necessary configuration changes for operators to perform their duties
  • Plan and execute system upgrades, expansions, and vendor maintenance activities with minimal disruption.
  • Conduct regular system health checks, backups, firmware updates, and security risk assessments.
  • Develop and implement standard operating procedures (SOPs) for incident reporting, evidence handling, and data retention.
  • Coordinate with Security, Facilities, and local authorities as needed, support investigations with video evidence.
  • Track key performance indicators (uptime, incident response time, retention compliance) and prepare management reports.
  • Investigate security breaches/unauthorized access and provide detailed reporting
  • Manage budgets and vendor relationships; evaluate and procure equipment, licenses, and services.
  • Provide training and mentorship to security staff on VMS operation, privacy, and best practices.
  • Provide end-user support during weekends, holidays and nights as necessary during games and events.
  • Participate in and ensure compliance with cybersecurity assessments
  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
  • Bachelor’s degree in security management, Information Technology, Engineering, or a related field, or equivalent experience.
  • Relevant work experience inVMS, physical security, or networked surveillance (typically 3-5+ years).
  • Familiarity with VMS platforms (e.g., Genetec, Milestone, Avigilon, Hanwha, or equivalent) and basic networking concepts (IP addressing, switches, bandwidth).
  • Knowledge of data privacy regulations and evidence handling procedures.
  • Extensive knowledge of IT systems, including PC/Mac hardware components, operating systems, software, network switches, routers and firewalls
  • Strong troubleshooting, analytical, and compliance) and prepare management reports.
  • Manage budgets and vendor relationships; evaluate and procure equipment, licenses, and services.
  • Provide training and mentorship to security staff on VMS operation, privacy, and best practices.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication; ability to prepare clear reports and coordinate with multiple stakeholders.
  • Certifications in security or IT fields are a plus (e.g., CCT, VMS technician, security systems, CompTIA Network+/Security+).

PHYSICAL & MENTAL REQUIREMENTS:
  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Related keywords

VMSGenetecMilestoneAvigilonHanwhaIP AddressingNetwork SwitchesFirewallsUPS Power BackupsCCTCompTIA Network+CompTIA Security+SOPData RetentionEvidence HandlingCybersecurity

About Toyota Center

LinkedInVisit site

A premier live entertainment and sports venue in Houston, Texas. Home of the Houston Rockets.

Industry
Entertainment Providers
Company size
201-500 employees
Founded
2003
Headquarters
Houston, Texas
LinkedIn followers
1,042

Since opening in October 2003, Toyota Center has set a new standard for sports and entertainment, becoming one of the premier live entertainment venues in the nation. Laid over the span of six city blocks, Toyota Center is home to the NBA’s Houston Rockets. Toyota Center also plays host to the nation’s top concerts and touring shows. The arena’s playing surface is set nearly 32-feet below street level giving Toyota Center the largest lower level of any arena in the nation. Coupled with the exclusive Lexus Lounge, trendy Golden Nugget Club, Red and White Bistro’s superior food and service, Toyota Center offers something for everyone making it the hottest spot for sports and entertainment in Houston. For more information, visit ToyotaCenter.com.

Offices: 1510 Polk St, Houston, Texas 77002, US

Media and EntertainmentConcertsReservationsEvents
View all jobs at Toyota Center

About Toyota Center

LinkedInVisit site

A premier live entertainment and sports venue in Houston, Texas. Home of the Houston Rockets.

Industry
Entertainment Providers
Company size
201-500 employees
Founded
2003
Headquarters
Houston, Texas
LinkedIn followers
1,042

Since opening in October 2003, Toyota Center has set a new standard for sports and entertainment, becoming one of the premier live entertainment venues in the nation. Laid over the span of six city blocks, Toyota Center is home to the NBA’s Houston Rockets. Toyota Center also plays host to the nation’s top concerts and touring shows. The arena’s playing surface is set nearly 32-feet below street level giving Toyota Center the largest lower level of any arena in the nation. Coupled with the exclusive Lexus Lounge, trendy Golden Nugget Club, Red and White Bistro’s superior food and service, Toyota Center offers something for everyone making it the hottest spot for sports and entertainment in Houston. For more information, visit ToyotaCenter.com.

Offices: 1510 Polk St, Houston, Texas 77002, US

Media and EntertainmentConcertsReservationsEvents
View all jobs at Toyota Center

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