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Build a customer proof engine by transforming customer outcomes and testimonials into compelling B2B content. Create a library of case studies, sales assets, and ROI summaries to support growth and conversion across various practice areas.
Requires strong B2B writing and storytelling skills with experience simplifying complex technical or consulting work into commercial narratives. Ability to collaborate with Sales and Delivery teams and organize content libraries is essential.
We are looking for a strong B2B storyteller to build the customer proof engine behind our growth. This person will turn real customer outcomes, delivery work, implementation wins, testimonials, and ROI examples into compelling content that helps prospects trust us, understand our value, and move through the sales process with confidence.
You will work closely with Sales, Delivery, Client Success, Growth, and Product Marketing to identify proof points, interview customers and internal teams, and create high-quality assets such as case studies, customer stories, implementation snapshots, sales one-pagers, testimonial snippets, pitch slides, and thought leadership content.
This is a hands-on role to start, with the opportunity to grow into a broader customer marketing and content function over time.
Create the customer proof layer required to support ambitious growth. Every practice area should have strong customer evidence, implementation stories, sales narratives, and market-facing content that builds trust and supports conversion.
- Build and maintain a customer proof library across our practice areas.
- Interview customers, delivery teams, AEs, Sales Engineers, and project leads to extract outcomes and proof points.
- Create case studies, customer stories, before/after narratives, implementation snapshots, and ROI summaries.
- Create sales-ready proof assets, including one-pagers, deal stories, testimonial snippets, reference notes, pitch slides, and objection-handling proof.
- Support Product and Vertical Marketing with industry-specific content and customer evidence.
- Support Growth with campaign content, landing page proof, webinar topics, nurture content, and thought leadership.
- Build a repeatable customer story intake process so proof is captured as delivery happens.
- Coordinate approvals for customer quotes, logos, testimonials, and public references.
- Create founder and leadership content when needed to support market authority and category credibility.
- Strong B2B writing, interviewing, and storytelling ability.
- Experience turning complex services, technology, or consulting work into simple commercial narratives.
- Ability to work with Sales and Delivery to understand what actually matters in deals.
- Strong organizational skills, including the ability to maintain a proof library, approval tracker, and content calendar.
- Experience in SaaS, ERP, CRM/Salesforce, Notion, PMO/advisory, IT services, or consulting.
- Experience with case studies, customer marketing, sales enablement content, or executive thought leadership.
- Comfort using AI tools to accelerate transcripts, drafts, repurposing, proof extraction, and content variations.
- Number and quality of customer proof assets created by practice area.
- Sales usage of case studies, proof slides, and customer stories.
- Improved deal confidence, objection handling, and conversion support.
- Website and campaign engagement with proof-led content.
- Growth of referenceable customer and approval pipeline.
- Audit existing customer stories, project outcomes, testimonials, and proof gaps.
- Create the first customer proof library structure.
- Produce the first 5-10 high-quality proof assets across priority practice areas.
- Build the customer story intake and approval process.
- Partner with Product and Vertical Marketing to add proof to core sales collateral.
Your unfair advantage.
Outpace Professional Services (OPS) is a strategy and operations consultancy built for mid-market businesses that don't have six months to wait for answers. We're deliberately lean, fully remote, zero overhead waste — and we've spent the last decade proving that great consulting doesn't require armies of junior analysts and bloated procurement cycles. What we do: • Digital transformation & process automation • ERP implementation & optimization • Operational strategy & rapid diagnostics • Change management for complex operations Who we serve: Mid-market operators in manufacturing, energy, financial services, and luxury goods across North America, Europe, and the GCC. How we're different: We don't sell PowerPoints. We sell outcomes. Every engagement is designed for speed, measurable impact, and sustainable results. Our Operational Excellence Accelerator delivers transformation in 90 days, not 18 months. Our client relationships last years because we actually move the needle. Where we operate: Headquartered remotely with anchor offices in Dubai (HQ), Montreal, New York, Halifax, Toronto, and Milano. Expanding aggressively into Southern Europe and GCC markets through 2026. Founded by operators, for operators. If you're scaling a business and drowning in operational chaos, let's talk.
Offices: Dubai, AE · New York City, NY, US · Halifax, Nova Scotia, CA · Montreal, Quebec, CA · Toronto, Ontario, CA
View all jobs at Outpace Professional ServicesThere are currently 484 open sales positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
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