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Wireless Retail Sales Associate NORTH RIDGEVILLE | Center Ridge Rd Avg. All in $30
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$11/hr–$30/hr
Other
high school
Employee Stock Ownership Program, Competitive hourly pay, Uncapped commission earnings, Automatic raises, Career advancement opportunities, Discounted T-Mobile cell phone plan
Posted 9d ago
~40 hrs/week
Responsibilities
The Mobile Associate will provide exceptional customer service by demonstrating wireless products and building meaningful relationships with customers. They will work as part of a retail team to meet sales goals and resolve customer issues in a fast-paced environment.
Requirements
Candidates must be at least 18 years old with a high school degree or GED and have at least 6 months of customer service or sales experience. The role requires the ability to stand for long periods and lift up to 25lbs.
Full job description
Job DetailsJob Location: NORTH RIDGEVILLE | Center Ridge Rd [264D] - NORTH RIDGEVILLE, OH 44039Position Type: Full-Time/Part-TimeSalary Range: $11.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the companys success. Be willing to have a good time while providing first class customer experience
The ideal candidate will bring
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers. Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. 6 months of customer service and/or sales experience, Retail environment preferred
Whats in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay Uncapped commission earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence
Discounted T-Mobile Cell Phone Plan
Health Benefits for Full Time Employees
BONUSES: Monthly sales incentive programs, contests, rewards and more.
What must haves do you need?
Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Arch Telecom, Inc. is a premier provider of telecom and Internet based business communications services. Our mission is to provide our customers with a complete package of advanced technology and the knowledge and sophistication necessary to fuel effective communications with customers and sales prospects. Arch Telecom is a private, Texas based corporation with over 10,000 large and small business customers nationwide, including businesses in the Hotel, Motel, Insurance, Direct Mail, Real Estate, Mortgage Industries and more.
Arch advanced technologies include:
Interactive Voice Response
Pager- and E-mail Notification and Reporting
Internet Configuration and Reporting (real-time)
Customer programmable 800 numbers via touch-tone and Internet
ANI (caller-identification) capture and delivery, name and address reporting
Advanced Call Routing to branches or locations based on caller location or ACD like methodologies
Voice-mail
Fax-on-Demand
Packaged Products
Arch offers packaged products tailored to specific industries. Our packages provide the appropriate technology and effective marketing strategies co-developed with leading industry authorities. Arch provides packaged turnkey products for the Real Estate, Mortgage, and Financing industries, among others.
Custom Applications
Arch can integrate any combination of telecom and Internet based services for businesses needing a complete custom application. Arch custom applications are completely service oriented and do not require any customer premise equipment or capital expenditures. Examples of custom applications include but are not limited to Automated Survey, Dealer Connect, Telecommute, Menu Routing systems, and ANI-delivery.
We believe success happens when all are focused on a common goal. Our goal is helping our customers achieve theirs.
Offices: 210 Barton Springs Road, Suite 275, Austin, TX 78704, US
real estate marketingDigital MarketingBroadcastingReal EstateTelecommunications
Based on 2116 listings with disclosed salaries, most sales jobs in Ohio pay between $50k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Ohio right now?
There are currently 9,543 open sales positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Ohio?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., Circle K, Advance Auto Parts, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Ohio?
Yes — 1435 of the 9543 open sales positions offer remote or hybrid work (735 remote, 700 hybrid).
How do I apply for Sales jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.