Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships, ensuring their succe…
Greenwood Village, Colorado, United States · On-site
$3k–$20k/mo
Mid level
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GIA Legacy Planning
Life Insurance Sales Producer-Work from Home
Colorado Springs, Colorado, United States · Remote Solely
Entry level
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Colorado Springs, Colorado, United States · Remote Solely
Entry level
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GIA Legacy Planning
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA), Paid Time Off, Paid Holidays
Posted 23d ago
~40 hrs/week
Responsibilities
Build and maintain long-term relationships with key customers to ensure the optimal performance and health of their AutoStore systems. Act as the internal Voice of the Customer while driving adoption, conducting strategic reviews, and identifying upsell opportunities.
Requirements
Requires proven experience in customer success or account management with a strong ability to influence stakeholders and troubleshoot complex technical systems. Candidates must possess analytical competency and the ability to travel to customer sites as needed.
Full job description
Customer Success Manager
At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships, ensuring their success and maximizing the value they receive from our AutoStore solutions. You will be responsible for building strong, long-term relationships, providing proactive technical support, and driving optimal performance of their systems. This role requires exceptional customer service skills and strong ability to prioritize, influence, and serve as a voice of the customer.
Tasks & Responsibilities:
Act as a key point of contact and trusted resource for customer operations, also engaging partner distributors and AutoStore internal subject matter experts, to collaboratively and proactively support customer operational goals and site health.
Coordinate with internal and external stakeholders to ensure successful implementations, onboarding, and adoption of solutions, establishing a recurring and long-term relationship with the customer to ensure ongoing, optimized health of their AutoStore system.
Proactively monitor customer project progress and provide regular updates to stakeholders.
Demonstrate solid understanding of customer business goals and their holistic and daily needs. Proactively monitor customer operational performance, and generate recommendations utilizing data and knowledge of latest AutoStore products and features to improve or optimize customer operations.
Strengthen and leverage customer relationships to proactively accelerate upsell opportunity, shortening the average length of time for expansion opportunity.
Conduct semi-annual strategic operational reviews with customers, bringing together key stakeholders and resources to review KPIs, offer strategic insight and recommendations, exchange updates and feedback, and open growth opportunities.
Maintain customer NPS scores that are above average, ensuring that customers are referenceable, and create action plans and communication around customer feedback. Help drive customer satisfaction and visibility as the internal Voice of the Customer.
Advocate for customers’ needs and facilitate within internal teams to strengthen processes and communication.
Qualifications:
Proven and relevant industry experience working with in customer success or account management.
Growth mindset, with demonstrated ability to influence and form strong, collaborative relationships at all levels, internally and externally.
Strong interpersonal and communication skills, both verbal and written.
Proven ability to troubleshoot, problem-solve, and thrive in a “win as a team” environment.
Time management as second nature, with a disciplined approach to organizing tasks and priorities.
Analytical competency and ability to synthesize data to spot patterns and recommend improvements.
Technical aptitude. Knowledge of technical aspects and ability to articulate solution recommendations.
Ability to proactively understand customer operational needs, as well as the key stakeholders in the decision-making process.
Assertiveness and ability to suggest and drive improved ways of working.
Experience with complex technical systems or software is highly desired.
Travel to customer sites, as needed.
We Offer:
AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere.
Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents
Retirement 401(k) plan with employer match and discretionary profit sharing contribution
Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders
Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more!
AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Recruitment Agencies
AutoStore does not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes.
AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere.
Founded in Norway in 1995, we've grown from a bold idea into a global technology company pioneering warehouse automation and intelligent fulfillment. Today, nearly 1,950 AutoStore systems operate across more than 60 countries, helping businesses maximize space, improve performance, and stay ready for whatever comes next.
What started as a breakthrough in storage density has evolved into something much bigger. By combining robotics, software, cloud technology, data, and AI, we help organizations create fulfillment operations that are more efficient, more resilient, and more adaptable to changing demand.
Our cube-based automated storage and retrieval system eliminates wasted space while enabling faster, more accurate order fulfillment. Built to scale and designed for flexibility, our technology works seamlessly with existing warehouse ecosystems and grows alongside our customers.
As we continue to innovate, we're expanding beyond automation into Intelligent Fulfillment. Through platforms like CubeVerse™ and AutoStore Intelligence™, we're connecting automation, software, and AI to help businesses unlock new levels of performance, visibility, and operational insight.
We continue to grow as a global community of employees, partners, customers, suppliers, and connected technologies. By listening closely to that community, we develop solutions that solve real-world challenges and create lasting value.
Because automation should do more than move products. It should help people work smarter, businesses grow faster, and supply chains become more resilient.
AutoStore™. Moving things forward.
Offices: Stokkastrandvegen 85, Nedre Vats, 5578, NO · 16 Via Toscana, Salem, New Hampshire 03079, US
Based on 2268 listings with disclosed salaries, most sales jobs in Colorado pay between $58k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Colorado right now?
There are currently 6,359 open sales positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Colorado?
Companies currently hiring include O'Reilly Auto Parts, PNC, Lowe's Companies, Inc., AutoZone, Baseline Fitness, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Colorado?
Yes — 1093 of the 6359 open sales positions offer remote or hybrid work (535 remote, 558 hybrid).
How do I apply for Sales jobs in Colorado?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.