Toronto, Ontario, Canada · Hybrid
About Us: A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change ma…
Skills: Account Management, Customer Success, Customer Retention, Onboarding, Churn Mitigation
Toronto, Ontario, Canada · On-site
$80k–$110k/yr
Company Description Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance of the Ontario Line Southern Civil, Stations, and Tunnel (South Civil) package. …
Skills: Scheduling, Procurement Coordination, Document Control, Quality Assurance, Project Reporting
Toronto, Ontario, Canada · On-site
$140k–$180k/yr
Company Description Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance of the Ontario Line Southern Civil, Stations, and Tunnel (South Civil) package. …
Skills: Construction Management, Civil Construction, Scheduling, Cost Control, Quality Control
Toronto, Ontario, Canada · On-site
$81k–$109k/yr
Role impact: The Manager, Supplier Management will be responsible for creating efficiency and consistency in how we engage our suppliers. This role will provide leadership and guidance on enterprise-wide Supplier Managem…
Skills: Supplier Management, Contract Negotiation, Contract Administration, RFx Execution, KPI Development
Toronto, Ontario, Canada · On-site
$125k–$170k/yr
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books,…
Skills: Talent Development, Leadership Development, Succession Planning, Performance Management, Instructional Design
Toronto, Ontario, Canada · On-site
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Bec…
Skills: Retail Management, Staff Training, Customer Service, P&L Management, Inventory Control
Toronto, Ontario, Canada · On-site
Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s …
Skills: Case Planning, Crisis Management, Conflict Resolution, Risk Assessment, Staff Supervision
Toronto, Ontario, Canada · Hybrid
$110k–$125k/yr
At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a tr…
Skills: Delivery Management, Scrum Mastery, SAFe Framework, PI Planning, Coaching
Toronto, Ontario, Canada · On-site
$164k–$269k/yr
As a senior director of the software engineering division, you will apply your extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software…
Skills: Software Architecture, People Management, Distributed Systems, Cloud Infrastructure, Operating Systems Development
Toronto, Ontario, Canada · On-site
KELK Canada (Vishay Precision Group) is a global leader in advanced force measurement and optical instrumentation, serving the metals industry for nearly 70 years. Our solutions are known for precision, reliability, and …
Skills: Supply Planning, Production Planning, Logistics Operations, Inventory Optimization, Demand Forecasting
Toronto, Ontario, Canada · Hybrid
SENER is an independent engineering & construction firm. Established in 1956, today SENER employs 4000 people globally. Our mission is to serve our clients and the society by providing advanced, accurate and effective en…
Skills: Project Planning, Baseline Development, Primavera P6, TILOS, Rail & Transit Planning
Toronto, Ontario, Canada · On-site
$81k–$109k/yr
Role impact: The Manager, Supplier Management will be responsible for creating efficiency and consistency in how we engage our suppliers to support centralized shared services. This role will provide leadership and guida…
Skills: Supplier Management, Contract Negotiation, Contract Administration, RFx Execution, KPI Development
Toronto, Ontario, Canada · On-site
$96k–$120k/yr
SUMMARY The Technical Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparednes…
Skills: HVAC Management, Service Delivery, Budget Management, Client Relationship Management, People Leadership
Toronto, Ontario, Canada · Hybrid
Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely finan…
Skills: Accounting Practice, Cloud Accounting, Product Strategy, Market Analysis, Public Speaking
Toronto, Ontario, Canada · Hybrid
Learning & AI Enablement Internship – Fall 2026 About the position We’re looking for a sharp, coordinated, and digitally fluent L&D Intern to join our team this fall. This internship is for the kind of person…
Skills: AI Literacy, Project Management, Instructional Design, Change Management, Facilitation
Toronto, Ontario, Canada · Hybrid
$94k–$115k/yr
About the Company At Bond, we craft innovative solutions designed to build stronger brand loyalty for our clients. Our dynamic and collaborative approach allows us to deliver impactful marketing experiences while continu…
Skills: Strategic Thinking, Problem Solving, Client Leadership, Project Management, Communication
Toronto, Ontario, Canada · Remote OK
$102k–$130k/yr
Title: Associate Director, Content Marketing Department: Marketing Reporting to: Senior Director, Business Development & Marketing Location: Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saska…
Skills: Content Marketing Strategy, Digital Marketing, B2B Marketing, B2C Marketing, Editorial Oversight
Toronto, Ontario, Canada · Hybrid
$60k–$67k/yr
S'more about the team HelloFresh is looking for a Growth Marketing Specialist, Direct Mail to help drive the growth and performance of our Direct Mail channel across our Canadian brands: HelloFresh, Chefs Plate, and Fact…
Skills: Growth Marketing, Direct Mail, A/B Testing, Vendor Management, Budget Tracking
Toronto, Ontario, Canada · Hybrid
$110k–$150k/yr
The role focuses on Business Development for our Investment Solutions and Products within the broader BDCC structure and has a dual reporting to the firm’s Chief Investment Officer and Head of North American Client Cover…
Skills: Business Development, Investment Products, Derivatives Overlay, Client Relationship Management, Solution Structuring
Toronto, Ontario, Canada · On-site
$80k–$95k/yr
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed …
Skills: Enterprise Account Management, Business Development, Customer Service, Sales Presentations, Strategic Planning
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Lead the post-sales lifecycle for enterprise customers to drive product adoption and ensure long-term retention. Act as the voice of the customer by collaborating with internal teams to resolve high-priority needs and identify expansion opportunities.
Requires a Bachelor's degree or equivalent experience and 3-5 years in B2B account management, customer success, or consulting. Candidates must be proactive self-starters with a proven track record in customer-facing environments.
About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
The Enterprise Customer Success Manager (CSM) is a customer-facing professional who will lead the post-sales lifecycle for Nitro’s portfolio of business customers. The CSM will develop and execute the strategy to ensure customers are provided with educational experiences (from formal education to self-help) to realize value from Nitro products quickly.
As the “voice of the customer” for Nitro, the CSM must be and active listener and strategic thinker who can strike the appropriate balance between the customer’s needs and the company’s business objectives.
Responsibilities:
Nice to have:
Proficiency in additional languages desired (not required)
Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
Salary Range:
120K - 145k CAD Total
AI disclosure:
Artificial intelligence is not used in Nitro’s recruitment process to screen CVs, assess candidates, or make selection decisions.
Real vacancy:
This role is a current, active vacancy.
#LI-DK1 #LI-Hybrid
Accelerate your business with 100% digital document workflows and powerful productivity for all.
At Nitro, we’re revolutionizing digital productivity for individuals and organizations worldwide. Our PDF editing and eSign solutions streamline and secure document workflows, enabling seamless collaboration from anywhere, across devices. With high-trust eSigning, we help businesses achieve efficient, fully digital operations that enhance outcomes. Our customers are empowered with secure sharing, optimized workflows, and insightful analytics, all backed by a dedicated customer success team. Our focus on innovation makes digital transformation accessible for organizations of all sizes. And our commitment to nurturing our people, customers, and partners is key to driving meaningful change in our communities. Join us as we reimagine productivity for the digital era.
Offices: 150 Spear Street, Suite 1500, San Francisco, California 94105, US · 15-19 Bloomsbury Way, London, England WC1A 2, GB · 246 Bourke Street, Level 4, Melbourne, Victoria 3000, AU · 21 Charlemont Place, St. Kevin's, Dublin, Dublin 2, IE · Wapenstraat 14 bus 301, Antwerp, BE
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