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The General Manager is responsible for overseeing gym operations to ensure a high-quality member experience and financial success. This includes recruiting and developing staff, managing facility cleanliness, and handling administrative tasks like payroll and reporting.
Candidates must be at least 18 years old with a high school diploma and a passion for health and fitness. Preferred qualifications include 1-3 years of management experience and proficiency in Microsoft Office.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
This job posting is for an existing vacancy.
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. This position will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities
• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Staff Management
• Lead by example with involvement in all front desk related activities.
• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
• Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
• Authorize expenditures and refunds. Make daily bank deposits.
• Prepare all HR related forms and send to Corporate HR and Payroll Team.
• Track statistics and reports (weekly, monthly, annually).
• Provide backup support for any employee who is absent.
• Other duties as assigned based on club needs.
Qualifications/Requirements
• Must be 18 years of age or older, have a high school diploma/GED equivalent and have a passion for fitness and health.
• One to three years of experience in a management role preferred.
• Computer Proficiency (Microsoft Suite) and the ability to learn systems quickly.
• Strong leadership, team building and coaching skills.
• Direct experience managing customer focused teams in the fitness or similar industry.
• Exceptional customer service and conflict resolution skills.
• A hard working, enthusiastic and energetic management style!
• Organization, problem solving and planning skills.
• Ability to work independently as well as part of a team.
• Must have valid driver's licence, acceptable driving record and must have own reliable means of transportation.
Physical Demands
• Continual standing and walking
• Continual talking and listening in person or on the phone
• Must be able to lift up to 50 lbs as well as bend, crouch and reach on a daily basis
• Will occasionally encounter toxic chemicals
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at [email protected] to make an accommodation request.
Planet Fitness Franchisee
Taymax Group, LP is a franchisee of Planet Fitness that operates over 160 health clubs located throughout North America including Texas, Alabama, Florida, Georgia, Tennessee, California, and Pennsylvania and within the provinces of Ontario, New Brunswick, Newfoundland and Labrador and Nova Scotia. Taymax, headquartered in Salem, NH, is one of the largest and fastest growing franchisees within the Planet Fitness system. Financially supported by a private equity firm, Trilantic North America, the company is positioned to scale the business in both new and existing markets. Taymax has been recognized through numerous awards given by the franchisor inclusive of Developer of the Year and Franchisee of the Year. With more than 2,600+ locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
Offices: 16R Via Toscana, Suite #3020, Salem, NH 03079, US
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