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The Clinic Supervisor will oversee daily clinic operations, supervise medical assistant staff, and ensure compliance with clinical and business policies. They are responsible for monitoring performance metrics, managing staff training, and coordinating workflow to ensure high-quality patient care.
Requirements
Candidates must have at least 2 years of experience as a certified medical assistant and 2 years of clinical lead or staff management experience. Proficiency in Microsoft Office, medical coding, and performance management techniques is required.
Full job description
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Provide supervision to department staff, work independently and collaborate with Practice Manager on relevant clinical issues
Assist in recruiting and retaining talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
Implement and maintain clinical and business policies and procedures
Ensure patient satisfaction within the clinic site and resolve patient issues
Ensure strict adherence to policies/procedures related to clinical compliance, Standard Work development and maintenance, etc.
Analyze metrics weekly relating to patient satisfaction, access and achievement of quality goals and objectives; develop and implement operational changes based on metrics
Monitor, manage and ensure that provider and clinic empanelment is accurate
Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements
Contribute to the development of short and long-term site workflow planning, then ensure plans are executed
Achievement of clinical and business compliance and licensures for labs, staff and requirements for regulatory compliance
Safety functions in clinics and ensure completion of safety training and proper orientation for new employees
Coordinate, supervise and maintain accountability for the daily activities of clinic support
Supervision of medical assistant staff in clinic setting, as well as working alongside team in times of short staffing to ensure continuity in patient care
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
2+ years as certified medical assistant in a clinic setting
2+ years of clinical lead or staff management experience
Knowledge of organization policies and procedures, computer applications, including intermediate to advanced Microsoft Word and Excel skills
Knowledge of ICD-10 and CPT coding
Medical supply management and performance management techniques and practices
Reliable transportation and excellent attendance
Proven ability to work independently, lead and motivate staff
Preferred Qualifications:
Certified Medical Assistant experience
Experience working with Medicare advantage care population
Experience with quality reports/familiarity with quality improvement work
Understanding of patient rooming workflows, referrals, and provider task support
Proven excellent leadership skills to include solid communication (written and verbal) and interpersonal skills
Proven ability to gather, analyze and evaluate data of patient satisfaction
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
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How much do Management & Leadership jobs in Seattle, WA pay?
Based on 3744 listings with disclosed salaries, most management & leadership jobs in Seattle, WA pay between $73k–$218k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 4,380 open management & leadership positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Seattle, WA?
Companies currently hiring include Amazon, UW Medicine, Starbucks, Blue Origin, Anthropic, among others. Browse the listings above to see every active employer.
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Yes — 1395 of the 4380 open management & leadership positions offer remote or hybrid work (320 remote, 1075 hybrid).
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