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San Francisco, California, United States · Remote OK
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San Francisco, California, United States · Remote OK
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San Francisco, California, United States · On-site
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · On-site
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Skills: Customer Service, Sales, Inventory Management, Cash Handling, Collections
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Drive post-sales revenue and growth for the mid-market commerce and payments portfolio, including Afterpay and Cash App Pay. Manage merchant relationships, execute renewals and expansions, and act as the voice of the merchant internally.
Requires 6+ years of experience in account management, sales, or strategy within high-growth technology or financial services environments. Must possess strong executive presence, analytical rigor, and expertise in commercial negotiations.
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The North American Mid-Market Account Management team at Cash App is responsible for driving post-sales revenue to our commerce and payments product suite including buy now pay later with Afterpay and pay now with Cash App Pay. We partner with mid-market merchants to unlock access to the largest and most engaged network of next generation consumers and drive bottom line results.
We are looking for a high-energy, dynamic and strategic Mid-Market Account Manager to build and execute the strategy behind Block’s post-sales revenue stewardship and expansion across our mid-market portfolio. The core purpose of the Mid-Market group is to retain and grow the Mid-Market portfolio, which will meaningfully impact Block’s business by increasing gross profit/revenue, delivering new customers, and signaling the Afterpay & Cash App brand strength to the market.
As an Mid-Market Account Manager, you will be on the front lines of a fast-growing payments business - partnering with business owners and leading a broad portfolio of companies. You will be responsible for managing a book of business spanning verticals and geographies. Beyond being responsible for revenue outcomes across your portfolio, you will also be tasked with deepening partner relationships and ensuring long-term mutual success and retention of our merchant partnerships.
A successful candidate thrives in a challenging, fast-paced environment, has a passion for nurturing and expanding client relationships, and exhibits a strong sense of ownership to drive results for Cash App and Afterpay. This role requires an organized individual who is an effective identifying top opportunities for growth with a high degree of business acumen. The ideal candidate has demonstrated excellence in account management or sales at the mid-market level and proven abilities in data-driven decision making and leading cross-functional teams to manage product and commercial initiatives.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $148,700 - $223,100
Zone B: $138,300 - $207,500
Zone C: $130,900 - $196,300
Zone D: $123,400 - $185,200
Amounts listed above include target variable compensation.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
See you in the neighborhood.
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next-generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business and helping sellers worldwide do the same. Square is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.
Offices: San Francisco, CA 94103, US · New York, NY 10012, US · Atlanta, Georgia 30329, US · St. Louis, MO 63110, US · London, England W1T 7QZ, GB
Based on 4742 listings with disclosed salaries, most management & leadership jobs in San Francisco, CA pay between $100k–$260k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,816 open management & leadership positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
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