San Francisco, California, United States · Hybrid
$140k–$180k/yr
About SnapMagic SnapMagic is the leading platform for electrical engineers, helping more than 1.5 million engineers design products like drones, electric vehicles, robotics systems, and VR headsets faster. Over the past …
Skills: Customer Success Management, Account Management, Revenue Operations, Retention Strategy, Expansion Revenue
MistralSan Francisco, California, United States · Hybrid
About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like fin…
Skills: B2B Technology Sales, Sales Management, Enterprise Account Management, Revenue Forecasting, Pipeline Analysis
San Francisco, California, United States · On-site
We are seeking a Privacy & Compliance Specialist to build and run Superpower's privacy and compliance program and accelerate our mission. We are looking for someone who cares deeply about protecting member health data, c…
Skills: Privacy Program Management, Compliance Frameworks, HIPAA Compliance, Data Mapping, Privacy Impact Assessments
Menlo Park, California, United States · On-site
$178k–$245k/yr
As a strategic Equipment and Inventory Planner, you will be an integral leader within the Data Center Engineering and Construction (DEC) team, driving global equipment and material demand plan aggregation for our hyper-s…
Skills: Demand Planning, Supply Chain Management, Project Management, Data Analysis, Cross-functional Leadership
San Francisco, California, United States · On-site
$220k–$270k/yr
Powering Credit Innovation for Global Brands Building Seamless, AI-Driven Card Programs at Scale Cardless is seeking a Corporate Counsel, Servicing and Litigation, to join its growing legal team. Reporting to the General…
Skills: Consumer Finance, Collections Law, Litigation Management, Regulatory Compliance, Legal Drafting
San Francisco, California, United States · On-site
About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the pro…
Skills: Business Development, Go-To-Market Strategy, Fintech, Payments Infrastructure, Revenue Growth
San Francisco, California, United States · On-site
About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the pro…
Skills: Account Management, Payment Acquiring, Fintech Partnerships, Strategic Upselling, Value-Based Negotiation
San Francisco, California, United States · On-site
$200k–$250k/yr
Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized i…
Skills: Causal ML, Statistical Modeling, Measurement Science, Python, SQL
San Francisco, California, United States · On-site
$293k–$325k/yr
About the Role We’re looking for a Competitive Intelligence Lead, a senior individual contributor reporting to the Head of Competitive Intelligence, to help operationalize and scale the company’s competitive intelligence…
Skills: Competitive Intelligence, Product Strategy, Market Intelligence, Strategic Analysis, GTM Enablement
San Francisco, California, United States · Remote OK
$124k–$335k/yr
Industry/Sector Not Applicable Specialism Entrepreneurial & Private Business (EPB) - General Management Level Senior Manager Job Description & Summary The Opportunity As a PwC’s Fixed-Term seasonal employee, you’ll join …
Skills: Tax Compliance, Tax Planning, Strategic Tax Advisory, Wealth Structuring, Partnership Tax
San Francisco, California, United States · On-site
Unusual Ventures Unusual Ventures is an early-stage venture capital firm focused on working with the very best enterprise software founders. We are looking for an Operating Partner to lead our Founder Services and Platfo…
Skills: Founder Services, Platform Management, Enterprise Software, Go-To-Market Strategy, Executive Recruiting
San Francisco, California, United States · Hybrid
$192k–$308k/yr
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Business Development, Strategic Partnerships, AI Ecosystem Knowledge, Commercial Negotiation, Product Strategy
AffinitySan Francisco, California, United States · Hybrid
$106k–$150k/yr
The Role At Affinity, we're building a world-class Customer Success organization and we’re looking for a Customer Success Operations Manager to be the key driver for how we scale, operate, and deliver value to our custom…
Skills: Customer Success Operations, Data Analysis, Salesforce CRM, Capacity Planning, Churn Forecasting
San Francisco, California, United States · Hybrid
$302k–$445k/yr
About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future genera…
Skills: Technical Program Management, Hardware Design, Chip Development, Data Center Hardware, NPI
San Francisco, California, United States · On-site
About Sapiom Sapiom is the end-to-end platform that removes barriers to ship and scale agentic products. We unify everything an agent needs to act in the world: compute and sandboxes, memory, identity, domains and DNS, s…
Skills: Office Operations, People Operations, Recruiting Coordination, Vendor Management, Budget Management
San Francisco, California, United States · Hybrid
$175k–$260k/yr
About Horizon3 Horizon3 is a fast-growing, cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix, and verify exploitable attack vectors before criminals exploit them. Our flags…
Skills: Product Management, Offensive Security, Penetration Testing, SaaS Product Delivery, Roadmap Definition
San Francisco, California, United States · Hybrid
$160k–$220k/yr
About Chalk Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platf…
Skills: Project Management, Program Management, Professional Services Delivery, Technical Account Management, Stakeholder Management
San Francisco, California, United States · On-site
$250k–$400k/yr
About Wispr We're building the first voice interface a billion people use every day. Our first product, Flow, lets you talk instead of type anywhere on your computer or phone, and turns messy speech into polished text th…
Skills: Executive Recruiting, Talent Sourcing, Pipeline Management, Employer Branding, Candidate Experience
San Francisco, California, United States · Hybrid
Allswell is building the leading mental health company for the LGBTQ+ community. Affirming, high-quality care is still hard to find and harder to afford, and we are fixing that with a specialized clinical model, technolo…
Skills: Strategic Finance, FP&A, Financial Modeling, GAAP, Revenue Cycle Management
San Francisco, California, United States · On-site
$120k–$127k/yr
IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather t…
Skills: Leadership, Staff Supervision, Therapeutic Recreation, Dementia Care, Clinical Oversight
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Head of Customer Success will own the entire customer experience, focusing on retention, expansion revenue, and the creation of scalable CS playbooks. This hands-on leadership role involves managing executive relationships and partnering with founders to influence product direction.
Requires 5+ years of experience in Customer Success or Account Management within an early-stage B2B SaaS environment. Candidates must have a proven track record of owning renewal metrics and building operational systems from scratch.
SnapMagic is the leading platform for electrical engineers, helping more than 1.5 million engineers design products like drones, electric vehicles, robotics systems, and VR headsets faster.
Over the past decade, we've built one of the world's largest electronics component databases and become a trusted platform across the electronics industry. Today, we're leveraging AI to transform how engineers discover, evaluate, and design with electronic components.
With strong revenue growth, proven product-market fit, and recent backing from leading Silicon Valley investors, we're entering our next phase of growth.
We don't think of Customer Success as a support function—we think of it as the team responsible for protecting and growing one of our most valuable assets: long-term customer relationships.
Many of our customers have partnered with us for years. They've built critical workflows around SnapMagic, trust our team, and rely on us as a strategic partner. As we continue to grow, preserving and strengthening those relationships becomes even more important.
That's why we're hiring our first Head of Customer Success.
You'll own the entire customer experience, retention strategy, expansion revenue, and the systems that power Customer Success. You'll also partner closely with the founders to shape customer strategy, influence product direction, and help guide the company's next stage of growth.
But because we're an early-stage company, leadership doesn't mean managing a large team. You'll be both the strategist and the operator—working directly with customers every day while building the function that will support the next stage of the company.
If you're looking to inherit a team, this isn't the role. If you're excited to build one of the company's most important functions from the ground up, we'd love to meet you.
Customer Relationship: Become the executive owner of our customer relationships. Ensure every customer realizes meaningful business value from SnapMagic, builds a long-term partnership with us, and sees us as an indispensable part of their business.
Building the Customer Success Function: Design the playbooks, systems, metrics, and customer operating rhythm that will become the foundation of Customer Success as SnapMagic scales.
Relationship Management: Build and maintain strong relationships with key stakeholders across customer organizations. Serve as a trusted advisor, understanding customer goals, identifying opportunities to deliver additional value, and proactively addressing risks.
Renewals and Expansion: Own renewal conversations and customer retention outcomes. Identify opportunities for upsell and account growth, build ROI-driven business cases, and partner with customers to expand their success with SnapMagic over time.
Customer Operations & Process Support: Build and improve the systems, processes, and playbooks that power Customer Success. Develop scalable approaches to onboarding, customer health monitoring, renewals, reporting, and account planning as the company grows.
Technical Support: Become an expert in SnapMagic's products and customer workflows. Help customers navigate technical challenges, diagnose issues, and drive resolution in partnership with Product and Engineering.
This is a hands-on leadership role. Today, you'll personally own onboarding, customer success, renewals, expansion, and customer advocacy. Over time, you'll build the function and team—but first, you'll lead by doing.
5+ years of experience in Customer Success, Account Management, Revenue Operations, or a related customer-facing role in an early stage start up environment
Experience building Customer Success at an early stage B2B SaaS company where you created the processes
Experience owning renewals and customer retention metrics
Strong commercial judgment and the ability to identify and execute expansion opportunities
Experience managing complex customer relationships and executive stakeholders
A customer-centric mindset and passion for delighting customers and driving their success. Proactive, empathetic, and dedicated to delivering exceptional customer experiences.
Operational mindset with a track record of improving processes and building scalable systems
Comfortable working in ambiguity and solving problems independently
Strong ability to analyze data and metrics to identify trends, track customer health, and drive insights for continuous improvement.
High ownership and a bias toward action
Enjoy building as much as operating
Prefer creating systems from scratch rather than working around broken ones
Can move seamlessly between customer conversations and spreadsheet analysis
Know when to advise, when to sell, and when to jump in and solve the problem yourself.
Thrive in small, high-accountability teams
At SnapMagic, we believe in fostering an environment where your career thrives, and your well-being is prioritized. Join us and enjoy the following perks and benefits!
A role at the helm of growth, with vast opportunities for impact and innovation.
Competitive compensation packages
Comprehensive Medical, Dental and Vision coverage + dependent coverage
401k plan
Innovative Work Environment- we value innovation and encourage creative thinking
Work life balance- flexible paid time off
The expected salary range for this role is $140K-$180K, with the opportunity for significant variable incentive, along with equity. Job level and salary opportunities are evaluated through our interview process.
Creators of SnapMagic Search, your source of component libraries, and SnapMagic Copilot, your AI copilot for circuit board designers. Built by electrical engineers for electrical engineers, SnapMagic removes monotony so that engineers can do their best work. SnapMagic’s electronic component data is used by over 1.5 million engineers across the world’s largest organizations. Its new AI Copilot, CoDesigner, will change the way that every engineer designs electronics. SnapMagic is funded by leading Silicon Valley investors in the technology, artificial intelligence, and developer tools domains. Join the waiting list at www.snapmagic.com.
Offices: 548 Market St, PMB 67108, San Francisco, California 94104, US
Based on 4617 listings with disclosed salaries, most management & leadership jobs in San Francisco, CA pay between $100k–$260k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,662 open management & leadership positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include OpenAI, UCSF Department of Anesthesia and Perioperative Care, San Francisco Department of Public Health, Anthropic, Salesforce, among others. Browse the listings above to see every active employer.
Yes — 2908 of the 5662 open management & leadership positions offer remote or hybrid work (543 remote, 2365 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
