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Oversee all front and back of house operations for Brooklyn Bowl, including the restaurant, bar, and bowling activities. Manage budgets, P&L, and staff while coordinating with the General Manager to support the venue's artistic vision.
Requires a bachelor's degree and at least 8 years of experience in F&B or venue operations. The ideal candidate must be a decisive leader with strong analytical skills and a passion for live music and hospitality.
Job Summary:
The Director of Operations of Brooklyn Bowl will work directly under the General Manager. The Director of Operations will provide direction in working with the staff and each Manager, overseeing all front of house and back of house responsibilities alongside complete venue management. They will have direct supervision over the Bar Manager, Retail Manager, Music Operations, and Restaurant Manager.
Oversee restaurant, bar, venue and bowling operations
Assist with overseeing all administrative and operational aspects of the organization
Work closely with the General Manager, all venue Managers, Human Resources, and Administrator, to support the artistic vision and mission of Brooklyn Bowl
Assist in planning and monitoring budget, track income and spending
Work with Sales and Marketing to develop and carry out marketing, fundraising, audience development, and public relations initiatives and strategies
Coordinate special events
Scheduling, ordering, and all operational approvals
P&L management
Point of sale system maintenance
Prepare monthly meetings for upper and lower level management
Implement standard operating plans, emergency evacuation plans and HR policies for staff and clients
Responsibilities Reporting Structure: The Director of Operations will report to the General Manager
The ideal candidate will be decisive and persuasive but not be an “ego” driven individual.
The person will need to lead by example and be “hands on” with the ability to see the big picture.
This role will function as the "eyes and the ears" on the ground and must have the flexibility to adapt to different situations and to think on their feet.
The individual must be a measured thinker and have first-rate analytical skills.
The successful candidate will be a natural leader whose strengths and style complement the existing team.
S/he will be a respected employee of the highest integrity and a leader who can positively affect the culture, external image, and inspire performance.
The candidate should hold at least a bachelor’s degree from an accredited university with 8+ years of experience in operations in an F&B or venue operations setting.
This person should share a passion for the hospitality industry, food and live music.
Compensation: Base salary and incentives will be commensurate with experience.
THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT.
Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Live Nation produces more concerts, sells more tickets and connects more brands to music than anyone else in the world.
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
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