PURPOSE The Shift Leader (SL) reports directly to the General Manager (GM). The SL assists the GM in the achievement of the restaurant’s people, operational and financial goals. KEY ACCOUNTABILITIES Essential Functions P…
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Full-time
high school
Posted 4d ago
~40 hrs/week
Responsibilities
The Shift Leader assists the General Manager in achieving operational, financial, and people goals. Key duties include overseeing product preparation, ensuring food safety, and managing staff performance and morale.
Requirements
Candidates must possess a High School Diploma and obtain a Tuberculosis Clearance Certificate. A positive, energetic leadership style and a customer-first mindset are required.
Full job description
PURPOSE
The Shift Leader (SL) reports directly to the General Manager (GM). The SL assists the GM in the achievement of the restaurant’s people, operational and financial goals.
KEY ACCOUNTABILITIES
Essential Functions
People
Assists GM in achieving restaurant’s staffing and development goals
Assists GM in monitoring/ improving employee morale
Personally coaches staff
Financial
Assists GM in achieving sales and profits to plan
Displays urgency in correcting daily financial control deficiencies
Operations
Delivers/ improves delivery of QSC to franchise operational standards
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Health and Safety – Self
Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone’s responsibility.
Take reasonable care for your own health and safety at work, and that your actions/omissions do not cause harm to any other person in the workplace (including, for example, co-workers and customers)
Participate in creating and maintaining a safe and healthy work environment, particularly by complying with instructions, policies and procedures.
Advise manager of any/all work related injuries, accidents, near misses and hazards or potential hazards (including any faults to equipment), and risks or potential risks to health and safety.
Ensure consistent customer satisfaction:
Execute the MIC success routine and ensure responsibilities under people, customer, and service are completed
Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
Ensure that employees are clean and neat in appearance
Personally demonstrate that customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Other Functions
Performs other duties as assigned.
DECISION-MAKING
Daily restaurant operations
RBD Group and Pizza Hut Brand strategy, mission and values
PARAMETERS FOR SUCCESS
Complete all essential functions
Compliance with all Brand and Company Standards and targets
Guests, in-store operators, operations management, office staff, maintenance, and vendors
COMPETENCIES + PROFESSIONAL JOB PROFILE
Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done
Customer-first mindset
Strong interpersonal skills
Team player and willingness to learn mindset
Working Conditions
Minimal hazards.
General restaurant working conditions.
Qualifications
High School Diploma
Physical and/or Medical Requirements
Must obtain a Tuberculosis Clearance Certificate.
$18.00 per hour -
Most Taco Bell restaurants are operated by independent franchises and they control their own employment policies and practices. Benefits available at franchised restaurants may vary. Confidential and Proprietary Information of Taco Bell, LLC. Franchise Optional. Check state and local requirements. Franchisees and licensees are responsible for their own restaurant operations, employment policies and practices.
Related keywords
QSCFood SafetyRestaurant OperationsShift ExcellenceMIC Success RoutineProduct RotationPortioningCustomer SatisfactionStaff DevelopmentFinancial Control
Do you thrive in a fast-paced environment? Are you looking for opportunities for growth - personally, professionally and financially? Then, a career in the quick service restaurant industry with KBP Bells may be a fit for you!
KBP Bells is a Taco Bell franchisee and is part of KBP Brands, which has been named one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America. Currently, KBP Brands operates 800+ restaurants across 25+ states throughout the U.S.
At KBP Bells, we are guided by our mission to be better each and every day so that every guest leaves happy. We are focused and deliberate about creating and sustaining an environment that values and balances our responsibility to, and impact on, our customers, people, and communities. To join the KBP Bells team: https://kbpbells.com/careers/
Offices: 10950 GRANDVIEW DRIVE, SUITE 300, OVERLAND PARK, KS 66210, US
How many Management & Leadership jobs are open in Honolulu, HI right now?
There are currently 804 open management & leadership positions in Honolulu, HI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Honolulu, HI?
Companies currently hiring include UFC GYM, HMSA, Domino's, Hawaiian Electric, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Honolulu, HI?
Yes — 92 of the 804 open management & leadership positions offer remote or hybrid work (23 remote, 69 hybrid).
How do I apply for Management & Leadership jobs in Honolulu, HI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.