North Smithfield, Rhode Island, United States · On-site
$17/hr–$32/hr
Entry level
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Problem solving
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Relationship building
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Customer service, Sales, Physical fitness, Problem-solving, Communication
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Physical fitness, Problem-solving, Communication
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Relationship building
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Closing skills, Heavy lifting
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Problem solving
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Closing skills, Heavy lifting
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Problem solving
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Problem solving
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Negotiation, Relationship building
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Customer service, Sales, Heavy lifting, Communication, Teamwork
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Heavy lifting, Teamwork
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$17/hr–$32/hr
Full-time
Profit share, Performance incentives, Overtime pay, DOT medical certification coverage
Posted 2d ago
~40 hrs/week
Responsibilities
The Field Operations Lead is responsible for managing daily routes, ensuring efficient job completion, and providing on-site sales estimates. They also lead, train, and support team members while maintaining high standards for customer service and operational performance.
Requirements
Candidates should have 1-2 years of experience in leadership, sales, or operations, along with strong communication and multitasking abilities. A valid driver's license and the physical capacity to lift 50+ lbs are required, as well as obtaining a DOT Medical Certification.
Full job description
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Overview: We’re hiring a Field Operations Lead to drive performance in the field. This role is built for someone who leads from the front, thrives in a fast-paced environment, and can balance hands-on work with team leadership, customer interaction, and real-time decision-making.
Pay Range: $17.50/hr - $32.00/hr+ (Total Compensation includes Base rate + Profit Share + Tips)
$17.50 Base hourly rate
Profit share & performance incentives
Overtime
What You’ll Do:
Lead daily routes and ensure jobs are completed efficiently and on time
Provide on-site estimates and confidently close sales
Deliver exceptional customer experiences on every job
Maintain clear internal and external communication with team members and customers
Serve as the first point of contact for team inquiries and real-time problem solving in the field
Train, coach, and support team members
Safely lift, load, and remove items (50+ lbs)
Multi-task effectively across logistics, customer service, and team leadership responsibilities
Hit and exceed daily performance and revenue targets
What You Bring:
1–2+ years of leadership, sales, or operations experience
Moving or labor experience preferred
Strong communication, multitasking, and problem-solving skills
Ability to lead by example in a physical, fast-paced role
Results-driven mindset with a team-first attitude
Valid driver’s license & 21+
Company-Wide Standards (Required for All Roles): DOT Medical Certification
A valid DOT Medical Card is required for driving commercial vehicles.
Southwind covers the full cost of obtaining your DOT Medical Certification.
Shifts run 8–12 hours and may fall anywhere between 6:00 AM – 10:00 PM, depending on business needs
Why Join Us?
Performance-based pay with profit share and tips
Growth opportunities into higher leadership roles
Team-oriented, high-energy work environment
Get paid to stay active and build leadership skills
Apply today to lead from the front and grow with a performance-driven team.
This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
Our Mission Statement:Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
Related keywords
Field OperationsSalesLeadershipLogisticsCustomer ExperienceDOT Medical CertificationProfit SharePerformance IncentivesTeam ManagementRoute ManagementOn-site EstimatesPhysical Labor1-800-GOT-JUNK?Field SalesService Delivery
We make junk disappear. All you have to do is point!
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1989
Headquarters
Vancouver, BC
LinkedIn followers
15,785
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent.
1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.
1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com.
1-800-GOT-JUNK? Alliances:
Canadian Automobile Association (CAA)
Access Rewards
National Association of Professional Organizers (NAPO)
North American Association of Senior Move Managers (NASMM)
CitiBank Rewards
RecycleBank
General Services Administration (GSA)
Offices: 301-887 Great Northern Way, Vancouver, BC V5T4T5, CA
We make junk disappear. All you have to do is point!
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1989
Headquarters
Vancouver, BC
LinkedIn followers
15,785
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent.
1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.
1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com.
1-800-GOT-JUNK? Alliances:
Canadian Automobile Association (CAA)
Access Rewards
National Association of Professional Organizers (NAPO)
North American Association of Senior Move Managers (NASMM)
CitiBank Rewards
RecycleBank
General Services Administration (GSA)
Offices: 301-887 Great Northern Way, Vancouver, BC V5T4T5, CA