Greensboro, North Carolina, United States · On-site
The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible…
Skills: NICE CXone, CCaaS, IT Infrastructure, Root Cause Analysis, DevOps
Greensboro, North Carolina, United States · On-site
Overview If you have a passion for food and enjoy leading and empowering a team to achieve success, consider applying for the position of the Deli Manager. As one of the fastest growing natural foods retailers, we’…
Skills: Team Leadership, Inventory Management, Merchandising, Customer Service, Staff Scheduling
Greensboro, North Carolina, United States · On-site
Who We Are: Crossroads Equipment Lease & Finance, LLC, is a wholly owned subsidiary of the Velocity Vehicle group, one of California’s largest commercial vehicle dealers. Established in 2006, and based in Rancho Cu…
Skills: Networking, Cold Calling, Negotiation, Customer Relationship Management, Market Research
Greensboro, North Carolina, United States · On-site
$80k/yr
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians …
Skills: Service Management, Leadership, Customer Service, Estimation, Staff Scheduling
Greensboro, North Carolina, United States · On-site
Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, a…
Skills: Operations Management, Customer Retention, P&L Management, Employee Coaching, Sales Leadership
Greensboro, North Carolina, United States · On-site
Store 2720170: 3101 Pleasant Garden Rd, Greensboro, North Carolina 27406 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assista…
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Greensboro, North Carolina, United States · On-site
$57k–$62k/yr
Job DetailsJob Location: Guilford Center - Greensboro, NC 27405New Hires who are Benefit Eligible may qualify for Hiring Bonus if Licensed Company Mission/ statement: Our mission is to inspire and empower people to seek …
Skills: Clinical Supervision, Care Management, Psychosocial Assessment, Conflict Resolution, Leadership
Greensboro, North Carolina, United States · Hybrid
Description Tax Manager – Partnership Taxation Grow Your Career, Make an Impact A Dynamic Opportunity for Experienced Accounting Professionals Are you ready to take your career to the next level? As a Tax Manager at our …
Skills: Partnership Taxation, Client Engagement Management, Team Leadership, Tax Return Review, Mentoring
Greensboro, North Carolina, United States · On-site
$62k–$75k/yr
About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy …
Skills: Team Leadership, Logistics Management, Inventory Quality Control, Scheduling, Customer Experience Management
Greensboro, North Carolina, United States · On-site
Description: The Warehouse Supervisor, under the direction of the Program Manager, will work with the Warehouse personnel (if applicable), in conjunction with the Program Manager or, to monitor, direct, and ensure that a…
Skills: Warehouse Management, Shipping And Receiving, Personnel Supervision, Process Improvement, Performance Appraisal
Greensboro, North Carolina, United States · On-site
Description: The Warehouse Supervisor, under the direction of the Program Manager, will work with the Warehouse personnel (if applicable), in conjunction with the Program Manager or, to monitor, direct, and ensure that a…
Skills: Warehouse Management, Shipping And Receiving, Personnel Supervision, Process Improvement, Performance Management
Greensboro, North Carolina, United States · On-site
$90k–$100k/yr
Are you a BCBA looking for a workplace that values your expertise, offers strong clinical support, and provides real career growth? At Centria, we prioritize your success by eliminating operational burdens, allowing you …
Skills: ABA Therapy, Behavioral Analysis, Clinical Supervision, Treatment Planning, Data Collection
Greensboro, North Carolina, United States · Hybrid
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Cloud do…
Skills: Cloud Platform Engineering, Azure Services, DevOps, Agile Practices, Waterfall
Greensboro, North Carolina, United States · On-site
$14/hr–$18/hr
Location: UNC Greensboro We are hiring immediately for full time and part time FOOD UNIT LEAD positions. Address: 1000 Spring Garden Street, Greensboro, NC 27412 Note: online applications accepted only. Schedule: Full ti…
Skills: Food Service Management, Customer Service, Staff Training, Inventory Management, Cash Handling
Greensboro, North Carolina, United States · Hybrid
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a leader who strives fo…
Skills: Vendor Engagement Strategy, Joint Business Planning, Vendor Negotiation, Supplier Segmentation, Partnership Development
Greensboro, North Carolina, United States · On-site
$64k–$80k/yr
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simpl…
Skills: Property Management, Tenant Relationship Management, Negotiation, Lease Execution, Move-out Reconciliation
Greensboro, North Carolina, United States · On-site
$16/hr–$23/hr
External Job Description Retail Inventory Supervisor – Dollar Teams Now Hiring – $16.00 - $23.00 (Inventory Associates) & a Competitive salary for Supervisors! Part Time: The more you are available, the more you can earn…
Skills: Coaching, Training, Team Leadership, Operational Excellence, Conflict Resolution
Greensboro, North Carolina, United States · On-site
Summary PaperWorks is a leading, integrated North American full-service provider of 100% recycled paperboard and specialized folding cartons for packaging applications. Founded in 2008 and headquartered in Philadelphia, …
Skills: Warehouse Management, Transportation Logistics, Employee Training, Inventory Control, Shipping and Receiving
Greensboro, North Carolina, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Math, Multitasking, Leadership
Greensboro, North Carolina, United States · On-site
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Skills: Restaurant Management, Leadership, Operations Management, Team Growth
Greensboro, North Carolina, United States • On-site
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Serves as the Tier 3 subject matter expert for NICE CXone and enterprise contact center platforms, resolving complex P0/P1 incidents and leading root cause analysis. Responsible for designing resilient cloud-based infrastructure solutions and mentoring junior technical staff throughout the system development lifecycle.
Requires a bachelor's degree in Computer Science or a related field and at least eight years of experience in IT operations with distributed technologies. Must have a minimum of two years in a technical leadership role.
The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes.
This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases.
Offices: 280 W MACARTHUR BLVD, Oakland, California 94611, us
View all jobs at Kaiser Permanente Oakland Medical CenterThere are currently 750 open management & leadership positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
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