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National Account Director - Immunology and Gene Therapy - Remote
Chicago, Illinois, United States · Remote OK
$220k–$250k/yr
Senior+
Company Description At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creati…
Skills: Payer Account Management, Hospital Sales, Gene Therapy, Healthcare Reimbursement, Buy and Bill Dynamics
National Account Director - Immunology and Gene Therapy - Remote
Chicago, Illinois, United States · Remote OK
$220k–$250k/yr
Senior+
Company Description At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creati…
Skills: Payer Account Management, Hospital Sales, Healthcare Reimbursement, Gene Therapy Knowledge, Buy And Bill Dynamics
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$96k–$159k/yr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Maternity Support Programs, Nursing Benefits
Posted 43d ago
~40 hrs/week
Responsibilities
The role involves coordinating customer-aligned content and messaging strategies by translating customer insights into clear messaging hierarchies. The manager will own the segment-driven content calendar and partner with creative and analytics teams to ensure cohesive storytelling and performance optimization.
Requirements
Candidates need at least 4 years of experience in marketing planning or strategy and a bachelor's degree or equivalent professional experience. Proven ability in strategic thinking, data translation, and cross-functional collaboration in a fast-paced environment is required.
Full job description
Company Summary
Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Job Summary:
Understanding our customers and delivering content that resonates with them is fundamental to the success of our business. The Customer Content Strategy Manager will coordinate the creation and execution of customer-aligned content and messaging strategies. This role is responsible for translating customer strategy into clear messaging hierarchies, defining content priorities by segment, and developing guidance for creative storytelling through vignettes and campaign assets.
Duties and Responsibilities:
Lead the development and alignment of customer messaging hierarchies across all segments, defining the most impactful content and messaging at each stage of the customer journey
Develop strategic creative briefs that translate customer insights into clear messaging frameworks, content structures, and creative direction to drive consistent, targeted communication across channels
Own and maintain a segment-driven content calendar, ensuring alignment with overarching content strategy across digital channels and web platforms
Partner cross-functionally with creative and campaign teams to ensure execution is aligned with strategic intent and delivers cohesive storytelling
Collaborate cross functionally with analytics teams to evaluate content performance, translating insights into actionable recommendations that continuously enhance the customer experience
Minimum Qualifications:
4+ years of experience with marketing planning/strategy
Bachelor's degree or related professional experience
Demonstrated strategic thinking skills with a proven ability to develop, articulate, and execute effective strategies that drive business outcomes
Ability to measure performance and translate data into actionable objectives
Experience collaborating across various teams such as Creative Services, Analytics, Merchandising, and Execution teams
Strong collaboration, communication, and organizational skills
Ability to project manage/prioritize multiple projects simultaneously
Self-starter who thrives in a fast-paced environment
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
At least 18 paid time off days annually for full-time employees and 6 company holidays per year
6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
Employee discounts and admission to various civic and cultural institutions around Chicago
Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.
Illinois
$95,500—$159,200 USD
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.
Tools, Parts, and Supplies for Your Business™
Zoro has the tools, parts, and supplies your business needs to get the job done—all at affordable prices. Shop millions of products for every industry, from manufacturing and construction to plumbing, electrical, and more.
We partner with thousands of distributors across the U.S. to deliver the items your business needs with fast, free shipping and friendly customer service.
Considering a career with Zoro? Take the first step by exploring our open roles.
Offices: 500 W Madison St, Chicago, Illinois 60661, US · 401 S Wright Road, Janesville, WI 53546, US
How much do Management & Leadership jobs in Chicago, IL pay?
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