The Opportunity Order.co is seeking a Senior Manager of Go-to-Market Operations to build and scale the operating infrastructure that powers our revenue organization. Reporting to the Head of Go-to-Market, this leader wil…
Skills: HubSpot Administration, GTM Systems Architecture, AI Implementation, Workflow Automation, Data Strategy
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Full-time
Base Salary, Variable Compensation, Equity, 401(k) With Match, Medical Coverage, Dental Coverage
Posted 50d ago
~40 hrs/week
Remote in United States, New York, United States, Boston, Massachusetts, United States
Responsibilities
The role involves designing and scaling the GTM operating system, focusing on systems architecture, data flows, and AI-driven workflows. The leader will oversee the technology ecosystem to improve operational efficiency across sales, marketing, and customer success teams.
Requirements
Requires 7+ years of experience in Revenue or GTM Operations with deep expertise in HubSpot administration and system integrations. Candidates must have a proven track record of implementing AI and automation tools to optimize business processes.
Full job description
The Opportunity
Order.co is seeking a Senior Manager of Go-to-Market Operations to build and scale the operating infrastructure that powers our revenue organization.
Reporting to the Head of Go-to-Market, this leader will own the architecture, systems, data flows, and operational processes that connect our customer-facing teams. As AI transforms how companies sell, market, support, and expand customer relationships, this role will be responsible for ensuring Order.co has the technical foundation and workflows necessary to operate efficiently at scale.
This is not a traditional Revenue Operations role focused primarily on forecasting, compensation, or reporting. Instead, this leader will serve as the architect of our GTM operating system—connecting people, processes, data, and AI-driven workflows across the customer lifecycle.
What You'll Own
GTM Systems Architecture
Own HubSpot and the broader Go-to-Market technology ecosystem (Gong, Zendesk, Claude, Zoominfo, Clay, etc)
Design scalable system architecture supporting Sales, Marketing, Partnerships, Customer Success, and Account Management
Establish governance, standards, and best practices across GTM systems
Evaluate and implement emerging technologies that improve operational efficiency and productivity
Partner with Product, Engineering, and IT teams to ensure seamless integration across platforms
Data Strategy & Workflow Infrastructure
Design and maintain the data architecture that powers customer acquisition, expansion, retention, and partner motions
Own account data sourcing, enrichment, and territory carving for future sales hires
Establish trusted data flows between internal systems, external platforms, and AI applications
Own GTM data quality, governance, and operational reliability
Build scalable frameworks for lead routing, account ownership, lifecycle management, enrichment, and attribution
Ensure customer and revenue data remains accurate, accessible, and actionable
AI & Automation
Lead the adoption of AI across the Go-to-Market organization
Identify and implement opportunities to automate repetitive workflows and manual processes
Connect AI tools, agents, and orchestration platforms into existing GTM systems
Design AI-powered workflows that improve seller productivity, customer engagement, and operational efficiency
Develop frameworks for AI governance, monitoring, and performance measurement
Operational Excellence
Map, optimize, and automate critical Go-to-Market workflows
Eliminate operational bottlenecks across customer acquisition, onboarding, account management, and partner programs
Build scalable processes capable of supporting rapid growth without adding unnecessary operational complexity
Create documentation, standards, and operating procedures that improve consistency across teams
Strategic Initiatives
Serve as a strategic advisor to GTM leadership on systems, operations, and organizational scale
Lead cross-functional initiatives involving Sales, Marketing, Partnerships, Customer Success, Product, and Finance
Support new business models, channel programs, partnerships, and AI-driven growth initiatives
Help define how Order.co operates in an increasingly AI-native business environment
What We're Looking For
7+ years of experience in Revenue Operations, GTM Operations, Business Operations, Sales Operations, or related disciplines
Deep expertise in HubSpot administration, architecture, and ecosystem management
Experience designing complex system integrations and operational workflows
Strong understanding of modern GTM technology stacks, APIs, automation tools, and data platforms
Experience implementing AI, workflow automation, or agent-based solutions within business operations
Ability to translate business objectives into scalable systems and operational processes
Strong technical aptitude with the ability to collaborate effectively across business and technical teams
Excellent project management and stakeholder leadership skills
Success in This Role
Create a unified and scalable GTM systems architecture
Improve operational efficiency across all customer-facing functions
Build AI-enabled workflows that increase productivity and reduce manual work
Establish trusted, reliable data flows across the GTM ecosystem
Reduce operational friction and accelerate execution across revenue-generating teams
Position Order.co with a modern, AI-native operating infrastructure capable of supporting the company's next phase of growth
What You'll Receive
Competitive compensation including base salary, variable, and equity
Employer-sponsored 401(k) with match
Comprehensive medical, dental, and vision coverage
Flexible time off and hybrid work environment
Opportunity to build and scale a critical function at a high-growth fintech company
The anticipated annual salary range for this role is $180,000 OTE. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.
AI-powered Procurement & Finance Automation that delivers 5% hard-dollar savings, 20% more float, and 100% spend control
Industry
Software Development
Company size
51-200 employees
Founded
2016
Headquarters
New York, NY
LinkedIn followers
31,921
Total funding
$52M
Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly.
Whether you’re managing one location or 100s, Order.co simplifies the entire procurement-to-payment process. Order.co AI sources the best vendors to deliver an average of 5% cash back on purchases, reduces invoice processing time by over 80%, and flags risks before they disrupt operations. Sync data with QuickBooks Online, NetSuite, Sage Intacct, and more to control spend in real time, close books faster, and forecast with confidence.
Set custom budgets and approvals by user, location, or GL code – without slowing teams down. With AI that learns from your unique buying history and guides every step of the journey, smarter purchasing has never been easier. Brands like Dolce & Gabbana, WeWork, [solidcore], and Hugo Boss rely on Order.co to unlock more float, control purchases at the item level, and realize hard-dollar ROI – unlike any other procurement or spend management platform on the market.
Founded in 2016 and headquartered in New York City, Order.co has raised $70M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been recognized as a ‘Top 100 Fintech Company’ by The Financial Technology Report, ‘AI Procurement Platform of the Year 2025’ by RetailTech BreakThrough, and listed on Inc. 5000’s ‘Fastest Growing Companies’ for two years.
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