New York, New York, United States · Hybrid
$90k–$140k/yr
About the role This role is the primary driver for ensuring our Scaled customer segment achieves a seamless, high-value experience on Rippling. You are the strategic lead for navigating complex account milestones and spe…
Skills: Project Management, De-escalation, Customer Success, Cross-functional Coordination, Technical Account Management
New York, New York, United States · Hybrid
$79k–$138k/yr
About the Role Our PEO Human Resources (“HR”) Advisory team provides HR consulting services to PEO, ASO, and US EOR customers. As a PEO HR Advisor, you will deliver effective and efficient HR consulting services to custo…
Skills: HR Consulting, Compliance Management, Employee Relations, Risk Mitigation, Project Management
Austin, Texas, United States · Hybrid
Benefits: 401(k) We are currently looking for a Senior SRE / Technical Lead for an onsite role in Austin, TX. SRE Technical Lead Austin, TX Experience: 10+ Years Requirements: Strong experience in AWS Deep knowledge of A…
Skills: Aws, Aws Iam, Ansible, Splunk, Devops
Austin, Texas, United States · Hybrid
LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customer…
Skills: SaaS Implementation, Solution Consulting, Digital Workplace Delivery, Strategic Advisory, Information Architecture
Austin, Texas, United States · On-site
Benefits: Life Insurance 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Interior Designer / Project Manager Buildlabs Custom Homes, LLC Austin, TX $95,000 per year (commensurate w…
Skills: Interior Design, Project Management, FF&E Procurement, Revit, AutoCAD
Austin, Texas, United States · On-site
$45k–$60k/yr
Studio Sales and Operations Manager JOB OVERVIEW The Studio Sales and Operations Manager leads the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio …
Skills: Sales Management, Operations Management, Employee Development, Customer Service, Staff Supervision
Austin, Texas, United States · On-site
$45k–$60k/yr
Studio Sales and Operations Manager JOB OVERVIEW The Studio Sales and Operations Manager leads the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio …
Skills: Sales Management, Operations Management, Employee Development, Customer Service, Staff Supervision
Austin, Texas, United States · On-site
$68k–$75k/yr
CatFace is a YouTube entertainment company, home to a family of channels with over 25 million combined subscribers and an average of 300 million views per month. Our goal is to entertain our audience with fun, light-hear…
Skills: Minecraft Commands, Video Production, Project Coordination, Content Ideation, Quality Assurance
Fargo, North Dakota, United States · Hybrid
$95k–$120k/yr
COMPANY OVERVIEW Detect Auto is building the operating system for modern auto repair shops. We're an AI-powered software company focused on revolutionizing the efficiency and performance of auto repair shops. Our platfor…
Skills: Field Marketing, Event Strategy, Lead Capture, Content Strategy, Copywriting
Austin, Texas, United States · On-site
Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to …
Skills: Team Leadership, Retail Management, Inventory Control, Merchandising, Sales Management
Santa Clara, California, United States · On-site
$108k–$149k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Category Management, Strategic Sourcing, Supplier Relationship Management, Contract Negotiation, Stakeholder Management
Austin, Texas, United States · Hybrid
$58k–$92k/yr
About the role As an Implementation Specialist, IT you will partner with our largest customers (US and Global). You will be working with our customers’ IT departments to understand their requirements and guide/train them…
Skills: Fleet Management, UEM, RMM, MDM, Device Provisioning
Austin, Texas, United States · On-site
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Bec…
Skills: Retail Management, Staff Training, Customer Service, Profit And Loss Management, Inventory Control
Austin, Texas, United States · On-site
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Bec…
Skills: Staff Training, Customer Service, P&L Management, Inventory Control, Relationship Selling
Austin, Texas, United States · On-site
$110k–$125k/yr
Responsibilities: Review and assess vendor proposals.Manage multiple parallel projects using formal project planning techniques.Set up projects in the PE system.Establish PE fabrication schedules and objectives.Coordinat…
Skills: Project Planning, Vendor Management, Subcontractor Coordination, Change Order Negotiation, Customer Relationship Management
Austin, Texas, United States · On-site
$225k–$284k/yr
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Enterprise Sales, Business Development, Team Leadership, P&L Management, Pipeline Management
Austin, Texas, United States · Remote Solely
At Fourth, we’re passionate about transforming how restaurants and hotels manage their operations — and we’re growing fast. As a global leader in restaurant and hospitality back-office technology, our platform helps oper…
Skills: Product management, Backlog ownership, SaaS, Workforce management, Agile
Austin, Texas, United States · On-site
What Makes You a Great Match Do you enjoy cross-functional collaboration and learning new technical skills? Advantest America, Inc. is looking for someone to join our Customer Support team in Austin, TX coordinating proj…
Skills: Account Management, B2B Customer Support, Project Coordination, Microsoft Office 365, Outlook
Austin, Texas, United States · On-site
ABOUT YOU Do you have an extreme commitment to safety? Are you a hard-working leader that never settles for less than superior quality? Do you prefer to manage the construction process from outside the trailer? If the an…
Skills: Construction management, Safety compliance, Project scheduling, Subcontractor coordination, Budget management
Austin, Texas, United States · On-site
$80k–$95k/yr
Company Description OUR MISSION Inspiring what’s possible for every learner. Every great company has a culture that makes it unique; a compelling sense of purpose that drives people to show up to work each day. For Macmi…
Skills: Sales Presentations, Needs Analysis, CRM Management, Strategic Planning, Financial Analysis
Rippling
New York, New York, United States • Hybrid
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The role focuses on resolving high-priority escalations and complex technical scenarios for the Scaled customer segment. It involves acting as a cross-functional project manager to improve account health and ensure frictionless renewals.
Requires 3+ years of experience in customer-facing roles such as Support or Technical Account Management. Candidates must possess strong project management skills and proficiency with CRM tools like Salesforce.
This role is the primary driver for ensuring our Scaled customer segment achieves a seamless, high-value experience on Rippling. You are the strategic lead for navigating complex account milestones and specialized technical scenarios. As a Success Operator, you act as a cross-functional project manager to resolve friction points and ensure every account is positioned for a frictionless renewal.
We are prioritizing candidates based in CST and EST time zones.
How you’ll spend your time:
You’ll monitor key health indicators, such as support ticket patterns and product engagement. When you identify an opportunity to optimize an account, you’ll reach out to the customer to resolve potential frustrations and improve their account health long before it reaches a critical point.
Empower & Enable for Long-Term Success: Bridge the gap between "technical resolution" and "platform mastery." You will lead targeted sessions to ensure customers are technically confident and fully utilizing the Rippling ecosystem.
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
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