Description Service Manager - ** Upcoming Acquisition** TX 78724 At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to o…
Description Assistant Community Director - ** Upcoming Acquisition** TX 78724 At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled ex…
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$36/hr–$38/hr
Full-time
professional certificate
Competitive Pay, 401k with Company Match, Comprehensive Medical Plan, Comprehensive Dental Plan, Comprehensive Vision Plan, Paid Life Insurance
Posted 36d ago
~40 hrs/week
Responsibilities
The Service Manager is responsible for overseeing maintenance operations, including service requests, turnkey unit preparation, and preventative maintenance programs. They also manage staff training, vendor bidding, and ensure compliance with safety regulations and community standards.
Requirements
Candidates must have at least one year of hands-on general maintenance experience and proficiency with property management software. An EPA or HVAC certification is required, along with a valid driver's license and the ability to work a flexible, on-call schedule.
Full job description
Description
Service Manager - Upcoming Acquisition
TX 78724
At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.
Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!
Hilltop Residential Offers Great Benefits!
Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth
Essential Responsibilities
Organize, prioritize, and guarantee service requests and repairs are made correctly and in timely manner
Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
Understand and execute service requests using computer software systems daily
Perform turnkey work as required and ensure all make-readies are inspected
Follow the standard operating procedures
Keep basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
Follow and enforce the company's policies and procedures
Communicate effectively with residents, fellow associates, vendors, and supervisors
Work with community director to handle maintenance-related resident problems
Assist community director with documenting counseling sessions with maintenance staff
Maintain a preventative maintenance program to minimize emergency and service repairs
Maintain hazard communications program; teach and promote safe work practices
Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary
Work with community director to obtain competitive bids for maintenance-related expenses
Understand and adhere to budget guidelines
Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director
Monitor inventory and maintain appropriate levels of parts and supplies
Requirements
1+ years of hands-on general maintenance experience
Strong proficiency with property management software systems
Availability to work a flexible schedule, including weekends
Rotating on-call responsibility for after-hours emergencies
EPA/HVAC license or certification
Valid driver's license and/or access to reliable transportation
This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.
Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.
Headquartered in Houston, Hilltop Residential is a vertically integrated multifamily real estate investment and management company. Since it's inception in 2017, Hilltop Residential has acquired 54 communities and currently manages 40 apartment communities 11,286 units located across major Texas, Florida, Tennessee, North Carolina and Georgia markets. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work seven years in a row, as well as being named a Top Workplace by the Houston Chronicle!
We are always searching for more motivated, service-minded, talented individuals to be a part of our growing and thriving Hilltop Family!
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