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Skills: Change Agility, Change Management Coaching, Coaching, Coaching Conversations, Communication
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$60k–$65k/yr
Mid level$2.5B raised
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Menomonee Falls, Wisconsin, United States · Hybrid
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Lead and develop the retail team to achieve sales targets and deliver excellent customer service. Manage store operations, including visual merchandising, expense control, and staff coaching.
Requirements
A high school diploma or GED is required, with preferred experience in retail sales or customer service. Candidates must be at least 18 years old and legally authorized to work in the United States.
Full job description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
This role supports store leadership to develop and guide the retail team in delivering customer-focused service and sales outcomes. It involves leading team members to meet customer needs through effective coaching, training, and operational management. The role emphasizes maintaining store standards, product knowledge, and adherence to retail procedures to drive performance. Success is measured by team achievement of sales targets, customer satisfaction, and operational efficiency. The work directly influences customer experience and contributes to the overall financial and operational success of the retail location.Job Responsibilities:
Lead and develop retail team members to achieve sales targets and deliver customer service excellence
Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support financial objectives
Oversee customer wait times and ensure customer needs are met through effective team coordination
Stay current on products, services, and leadership practices to serve as an expert resource for the team
Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
Knowledge, Skills and Abilities:
Change Agility (Required)
Change Management Coaching (Required)
Coaching (Required)
Coaching Conversations (Required)
Communication (Required)
Customer Engagement (Required)
Customer Service (Required)
Engaging People (Required)
Escalation Resolution (Required)
Leadership (Required)
Performance Monitoring (Required)
Product Knowledge (Required)
Sales (Required)
Sales Performance Coaching (Required)
Talent Development (Required)
Team Coaching (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $57,600 - $100,900, inclusive of target incentivesBase Pay Range: $43,200 - $75,675The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ362592¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
As the supercharged Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is powered by an award-winning 5G network that connects more people, in more places, than ever before. With T-Mobile’s unique value proposition of best network, best value, and best experiences, the Un-carrier is redefining connectivity and fueling competition while continuing to drive the next wave of innovation in wireless and beyond. Headquartered in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile, and Mint Mobile.
Offices: 12920 SE 38th St, Bellevue, WA 98006, US · 1 Ravinia Dr, ATLANTA, GA 30346, US · Frisco, Texas, US · Overland Park, Kansas, US
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How much do Management & Leadership jobs in Wisconsin pay?
Based on 2210 listings with disclosed salaries, most management & leadership jobs in Wisconsin pay between $60k–$148k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Wisconsin right now?
There are currently 10,342 open management & leadership positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Kroger, Universities of Wisconsin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Wisconsin?
Yes — 1565 of the 10342 open management & leadership positions offer remote or hybrid work (439 remote, 1126 hybrid).
How do I apply for Management & Leadership jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.