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Jobs at Humana (Now Hiring) — 130 open

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Records Retrieval Specialist

South Carolina, United States · Hybrid

$40k–$52k/yr

Mid level$14B raised

Become a part of our caring community The Medical Records Retrieval Specialist conducts quality assurance audits of medical records and ICD‑9/10 diagnosis codes submitted to the Centers for Medicare and Medicaid Services…

Skills: Medical Records Retrieval, Quality Assurance Auditing, ICD-9/10 Coding, HIPAA Compliance, Customer Service

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Senior Informaticist

North Carolina, United States · Remote OK

$98k–$134k/yr

Senior$14B raised

Become a part of our caring community The Senior Informaticist coordinates with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. The Senior Inf…

Skills: Data Analytics, Predictive Modeling, Data Mining, SQL, Python

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Formulary Operations Management Professional 2

United States · Remote OK

$65k–$89k/yr

Mid level$14B raised

Become a part of our caring community The Formulary Operations Management Professional 2 provides operational leadership for build, maintenance, submission, and updating of formularies and drug lists. The Formulary Opera…

Skills: Formulary Management, Process Improvement, Data Analysis, Relationship Building, Consultative Skills

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Growth Strategy Consultant

New York, New York, United States · Remote OK

$104k–$142k/yr

Mid level$14B raised

Become a part of our caring community Humana: A Fortune 60 Healthcare Company Humana is a publicly traded, Fortune 60 health benefits company with a long history of successful innovation and reinvention. It has transform…

Skills: Strategy Consulting, Quantitative Analysis, Qualitative Analysis, Financial Analysis, Market Research

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Lead, Data Quality/Integrity – Clinical Abstraction Operations

United States · Remote OK

$107k–$147k/yr

Senior$14B raised

Become a part of our caring community Humana's Stars is an organization that improves health outcomes and improves the care experience of our members and provider partners through quality solutions. Stars is committed to…

Skills: Vendor Management, Clinical Abstraction, Data Quality Management, HEDIS, Medical Record Review

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UM Administration Coordinator

United States · Remote OK

$39k–$49k/yr

Mid level$14B raised

Become a part of our caring community As a remote Utilization Management (UM) Administrative Coordinator you will report to a Supervisor of Referrals and support the Behavioral Health (BH) UM department and perform varie…

Skills: Data Entry, Customer Service, Medical Terminology, ICD-10 Codes, Electronic Medical Records

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Risk Adjustment Coder

Washington, District of Columbia, United States · Remote OK

$48k–$66k/yr

Mid level$14B raised

Become a part of our caring community The Risk Adjustment Coder conducts quality assurance coding of medical records and ICD-10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) a…

Skills: ICD-10 Coding, Risk Adjustment, HCC Coding, Medical Record Review, Quality Assurance

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Informaticist 2

United States · Remote OK

$73k–$100k/yr

Mid level$14B raised

Become a part of our caring community The Informaticist 2 coordinates with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. The Informaticist 2…

Skills: Data Analysis, Predictive Modeling, Data Mining, Problem Solving, Microsoft Office

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Lead Digital Product Manager

United States · Remote OK

$126k–$174k/yr

Senior$14B raised

Become a part of our caring community A lead product manager manages multiple simultaneous projects and oversees all aspects of each project, from conception to completion. Lead product managers may also task themselves …

Skills: Product Strategy, Roadmap Development, Mobile App Management, Customer-centered Design, Agile Methodology

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Medicare Sales Field Agent - Lexington, KY

Lexington, Kentucky, United States · Hybrid

$80k–$125k/yr

Mid level$14B raised

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when…

Skills: Medicare Sales, Grassroots Marketing, Relationship Building, Public Speaking, Salesforce

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Subrogation Professional

United States · Remote OK

$59k–$68k/yr

Mid level$14B raised

Become a part of our caring community The Subrogation Professional 2 investigates accident, injury, and claim events to determine whether Humana may have the right to recover claim payments from another responsible party…

Skills: Subrogation Claims Handling, Lien Negotiation, Customer Service, Microsoft Word, Microsoft Excel

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Data Products & Strategy Lead

United States · Remote OK

$126k–$174k/yr

Senior$14B raised

Become a part of our caring community The Data Product & Strategy Lead drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. You…

Skills: Process Mapping, Data Analysis, Automation Strategy, AI/ML, Generative AI

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Director, Behavioral Economics

United States · Remote OK

$157k–$215k/yr

Senior+$14B raised

Become a part of our caring community The Director, Behavioral Economics Nudge Unit is the expert leader and internal face of Humana’s industry-leading Behavioral Economics team. The Director, Behavioral Economics Nudge …

Skills: Behavioral Economics, Causal Inference, People Leadership, Stakeholder Management, Behavior Change Interventions

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CarePlus Bilingual Call Center Rep - Puerto Rico

Puerto Rico, Texas, United States · Remote OK

Mid level$14B raised

Become a part of our caring community The CarePlus Medicare Call Center Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries from Medicare members. The CarePlus Medicare…

Skills: Bilingual English/Spanish, Customer Service, Active Listening, Microsoft Outlook, Microsoft Teams

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Senior Cybersecurity Engineer

Washington, District of Columbia, United States · Remote OK

$118k–$162k/yr

Senior$14B raised

Become a part of our caring community ** Selected candidate(s) are required to live within 60 mins drive of the following cities. (Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida(Tampa/Miami/Ft …

Skills: Cybersecurity Engineering, Azure, GCP, CI/CD Pipelines, Python

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Compliance Lead

Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Remote OK

$115k–$158k/yr

Senior$14B raised

Become a part of our caring community The Compliance Lead ensures compliance with governmental requirements. The Compliance Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The…

Skills: Regulatory Compliance, Risk Assessment, Medicaid Operations, Auditing, Contract Compliance

Humana logoHumana

Medicare Sales Field Agent - Dayton/Cincinnati, OH

Cincinnati, Ohio, United States · Hybrid

$80k–$125k/yr

Mid level$14B raised

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when…

Skills: Medicare Sales, Grassroots Marketing, Relationship Building, Public Speaking, Salesforce

Humana logoHumana

Senior Database Engineer

United States · Remote OK

$107k–$147k/yr

Mid level$14B raised

Become a part of our caring community The Senior Database Engineer leads important projects in design, development, implementation and management of databases. The Senior Database Engineer work assignments involve modera…

Skills: ETL, SSIS, SSMS, SQL, Python

Humana logoHumana

CRM Lead, CenterWell Marketing

United States · Remote OK

$126k–$174k/yr

Senior$14B raised

Become a part of our caring community The CRM Marketing Lead for CenterWell Customer Onboarding, Retention and Engagement defines and drives the strategic vision for customer lifecycle marketing initiatives that accelera…

Skills: Lifecycle Marketing, Customer Engagement, Omni-channel Marketing, Journey Orchestration, CRM Tools

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Field Care Manager RN

Baton Rouge, Louisiana, United States · Hybrid

$71k–$98k/yr

Mid level$14B raised

Become a part of our caring community The Field Care Manager Nurse (Physical Health) plays a critical role in assessing and coordinating care to support members in achieving and maintaining health outcomes. The Field Car…

Skills: Case Management, Clinical Assessment, Care Coordination, Patient Advocacy, Electronic Medical Records

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Showing 1–20 of 130

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Records Retrieval Specialist

Humana

South Carolina, United States • Hybrid

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Mid level

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  • $40k–$52k/yr
  • Full-time
  • associate degree
  • Medical, Dental, Vision, 401(k) Retirement Savings Plan, Paid Time Off, Company Holidays
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Conduct quality assurance audits of medical records and ICD codes submitted to government agencies. Retrieve, review, and validate medical records on-site at provider offices while maintaining strict PHI confidentiality.

Requirements

Requires at least one year of experience in customer service and medical records, along with a valid driver's license and reliable transportation. Proficiency in Microsoft Office and knowledge of healthcare environments or managed care is necessary.

Full job description

Become a part of our caring community
 

The Medical Records Retrieval Specialist conducts quality assurance audits of medical records and ICD‑9/10 diagnosis codes submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. This is a remote role with field‑based responsibility, requiring travel to provider offices to retrieve, review, and validate medical records on‑site in or around the Sumter, SC area and surrounding counties, reporting directly to the Risk Adjustment Supervisor.

The Medical Records Retrieval Specialist performs moderately complex administrative and operational tasks in a remote and field‑based, structured environment, with a focus on accuracy, compliance, and efficiency.


Use your skills to make an impact
 

Scheduled Hours:

  • The normal business hours for this position are Monday – Friday from 8:00 am – 4:30 pm EST.
  • Occasional schedule flexibility may be required to support business needs.

What You'll Do:

  • Collect medical records and conduct research to ensure accuracy of member information and obtain provider signatures.
  • Upload verified documents to Cotiviti centralized repository within 24-hour time frame.
  • Follow state and federal regulations as well as internal policies and guidelines while retrieving medical records.
  • Interpret and apply departmental procedures to complete assignments with accuracy and efficiency.
  • Use a laptop computer and a portable scanner and encrypted flash drive to retrieve medical records which will be uploaded into a database.
  • Conduct a high volume of calls to physician offices by phone and email to efficiently meet all deadlines.
  • Maintain strict confidentiality and safeguard protected health information (PHI) in compliance with HIPAA guidelines.
  • Independently manage workload within defined service level expectations.

Travel Requirements:

  • Reside within South Carolina.
  • MUST be able to travel and occasionally stay overnight up to 60% of the time at peak season, as needed.
  • Must have reliable car transportation.

Required Qualifications

  • 1 or more years of customer service experience.
  • 1 or more years with medical records.
  • Use Microsoft Teams and Outlook daily to coordinate meetings, manage calendars, and communicate with supervisor and peers.
  • Experience handling a high volume of tasks and follow up and maintaining a high standard of professional conduct.
  • Experience articulating information to internal peers and external partners.
  • Knowledge or experience in a health care environment/managed care (provider office, billing, coding, release of information, etc.)
  • This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Preferred Qualifications

  • Associate's degree or higher in a related field.
  • Knowledge or experience in health care environment/managed care.
  • Knowledge of ICD-9/10 codes.
  • Knowledge of medical terminology.
  • Experience and comfort with EMR systems.

Additional Information

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

  • If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
  • If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$40,000 - $52,300 per year


 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Related keywords

Medical RecordsICD-9ICD-10CMSHIPAAPHIEMRManaged CareRisk AdjustmentQuality AssuranceMedical BillingMedical CodingRelease of InformationHealthcare AdministrationField-based

About Humana

LinkedInVisit site
Industry
Insurance
Company size
10,001+ employees
Headquarters
Louisville, Kentucky
LinkedIn followers
720,500
Total funding
$14B

Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact [email protected] to validate the request At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Offices: 500 W Main St, Louisville, Kentucky, US · 550 W Adams St, Chicago, IL 60661, US

Health CareInsuranceHealth InsuranceVenture Capital
View all jobs at Humana

About Humana

LinkedInVisit site
Industry
Insurance
Company size
10,001+ employees
Headquarters
Louisville, Kentucky
LinkedIn followers
720,500
Total funding
$14B

Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact [email protected] to validate the request At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Offices: 500 W Main St, Louisville, Kentucky, US · 550 W Adams St, Chicago, IL 60661, US

Health CareInsuranceHealth InsuranceVenture Capital
View all jobs at Humana

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