Fairfax County, Virginia, United States · Hybrid
Job Summary The Client Operations Manager serves as the primary operational lead for major U.S. and international telecom clients, ensuring: Flawless delivery of contracted services Accurate and timely invoice processing…
Skills: Client Relationship Management, SLA Performance Oversight, Invoice Processing, Telecom Billing, Cross-functional Collaboration
Reston, Virginia, United States · On-site
$149k–$167k/yr
Who is Stanley Martin Homes? At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member i…
Skills: Salesforce CRM, Marketing Cloud, Salesforce administration, Salesforce development, Email marketing
Waynesboro, Virginia, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the departme…
Skills: Customer service, Communication skills, Basic math, Stress management, Retail management
Ashburn, Virginia, United States · On-site
$180k–$230k/yr
Job Description: As the VP of Operations for our colocation data centers, you will play a pivotal role in overseeing the day-to-day operations and strategic direction of our facilities. Reporting directly to the SVP Oper…
Skills: Operational Leadership, Facility Management, Service Delivery, Financial Management, Risk Management
Fairfax, Virginia, United States · Hybrid
$65k–$68k/yr
Description Brain Injury Services (BIS) seeks a full-time Brain Injury Case Manager to serve our clients. We are seeking case managers with a strong background in case management and at least 2 years of experience. Prefe…
Skills: Case Management, Medicaid Referrals, Service Authorizations, Billing Monitoring, MCO Collaboration
District of Columbia, United States · On-site
Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business with two decades of experience helping Federal agencies solve complex workforce, program-management, training, and mission-support challenges. We are seeki…
Skills: Security Cooperation, Security Assistance, Program Management, DSAMS, Foreign Military Sales
Mountain View, California, United States · On-site
$275k–$350k/yr
Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across …
Skills: Strategic Communications, Public Relations, Crisis Management, Executive Thought Leadership, Media Relations
Charlottesville, Virginia, United States · On-site
Description JOB OVERVIEW The Kids’ Club Supervisor leads the daily operations of the resort’s child-minding program, creating a safe, engaging, and welcoming environment for children, families, and team members. This rol…
Skills: Childcare Management, Staff Supervision, Program Planning, Parent Communication, Regulatory Compliance
Difficult Run, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Food Quality Control
Falls Church, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking
Sterling, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Inventory Management
Reston, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking
Leesburg, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Food Quality Control
King George, Virginia, United States · On-site
Job Description Our MIT (Manager in Training) program is for all of our team leaders in the store. This can range from anyone finishing up school and ready to start in management, to someone with years of management expe…
Skills: Team Leadership, Cost Control, Inventory Control, Cash Control, Customer Relations
Reston, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Inventory Management
Alexandria, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Food Quality Control
Purcellville, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Scheduling, Food Quality Control
Sterling, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Cash Handling, Staff Supervision, Inventory Management
McLean, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Team Leadership, Cash Handling, Inventory Management
Herndon, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Store Management, Customer Service, Team Leadership, Cash Handling, Inventory Management
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The Client Operations Manager serves as the primary operational lead for telecom clients, ensuring flawless service delivery and accurate invoice processing. They are responsible for monitoring SLA performance, driving process improvements, and managing cross-functional coordination to meet contractual commitments.
Candidates must have 5+ years of experience in client operations or service delivery, with a proven track record of managing complex accounts. Proficiency in Microsoft Office and strong analytical, communication, and problem-solving skills are required.
The Client Operations Manager serves as the primary operational lead for major U.S. and international telecom clients, ensuring:
Flawless delivery of contracted services
Accurate and timely invoice processing
Consistent achievement of Service Level Agreements (SLAs)
This role requires expertise in internal workflow and telecom billing systems, strong cross-functional collaboration, and the ability to navigate a large organization while advocating for client needs and contractual commitments.
United States
Kolkata, India
Serve as the primary operational point of contact for assigned telecom clients.
Ensure client expectations, deliverables, and timelines are consistently met.
Monitor daily, weekly, and monthly SLA metrics.
Drive internal teams to meet or exceed performance targets.
Proactively identify and escalate operational risks.
Utilize internal workflow, billing, and ticketing systems.
Track, validate, and process high-volume telecom invoices accurately and on time.
Ensure invoice quality and compliance with customer requirements.
Partner with Operations, Finance, Engineering, and Service Delivery teams.
Resolve operational issues and remove process blockers.
Ensure seamless execution of client requirements.
Identify workflow inefficiencies.
Recommend and implement process improvements.
Improve operational speed, accuracy, and customer satisfaction.
Interpret customer contracts.
Ensure adherence to:
Operational obligations
Invoice loading requirements
Reporting standards
Contractual commitments
Prepare recurring operational reports.
Develop:
Invoice summaries
SLA dashboards
Performance metrics
Operational insights
Present results to internal leadership and client stakeholders.
Lead root cause analysis for:
Service failures
Invoice loading issues
Implement corrective actions.
Communicate outcomes and resolutions to clients.
5+ years of experience in client operations, service delivery, or a related field.
Experience managing large, complex client accounts with high transaction volumes.
Excellent verbal and written communication skills with the ability to influence cross-functional teams.
Proven track record of meeting SLAs and driving operational excellence.
Strong analytical, problem-solving, and organizational skills with exceptional attention to detail.
Advanced proficiency with Microsoft Office Suite, including:
Word
Excel
PowerPoint
Outlook
Ability to create detailed reports, spreadsheets, presentations, and documentation.
Demonstrated ability to build and maintain strong professional relationships with clients, colleagues, and stakeholders.
Excellent interpersonal and conflict-resolution skills.
Ability to foster collaboration and trust in fast-paced, team-oriented environments.
Strong customer service orientation with a focus on developing long-term client relationships.
Familiarity with:
Telecom billing structures
Circuit inventory
Service order workflows
Ability to thrive in a fast-paced, matrixed organization.
Knowledge of Business Objects reporting tools.
The successful candidate will consistently achieve:
Reduced client escalations
Improved invoice processing cycle times
Faster issue resolution
High client satisfaction and retention
Continuous operational improvements and process efficiencies
Salary Range: $60,000–$80,000 annually, with starting compensation determined based on experience, skills, education, geographic location, and alignment with our overall compensation structure.
Medical, dental, and vision insurance
Flexible spending accounts (FSA)
Company-paid life and disability insurance
401(k) retirement plan
Employee ownership through our ESOP
Paid time off (PTO)
Eligibility for incentive compensation program
TEOCO is a leading provider of 5G, analytics, assurance & optimization solutions to over 300 CSPs worldwide
TEOCO is a leading provider of analytics, assurance, planning and optimization solutions to over 300 communication service providers (CSPs). Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs. Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behavior. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities. For more information, visit www.teoco.com
Offices: 12150 Monument Drive, Suite 400, Fairfax, VA 22033, US · The Presidency Tower – A, 2nd Floor, 46/4 M G Road, Sector – 14, Gurgaon, India 122 001, IN · Infinity Benchmark, 8th Floor, Plot G-1, Block EP & GP Sector V, Salt Lake, Kolkata, India 700091, IN · Pascal Place, Randalls Way, Leatherhead, Surrey KT22 7TW, GB · 12 Amal Street, Afek Park, Rosh Ha’ayin, 48092, IL
Based on 8589 listings with disclosed salaries, most management & leadership jobs in Virginia pay between $72k–$195k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 17,035 open management & leadership positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Capital One, Amazon, UVA Health, Five Guys Enterprises, among others. Browse the listings above to see every active employer.
Yes — 3186 of the 17035 open management & leadership positions offer remote or hybrid work (1007 remote, 2179 hybrid).
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