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Skills: Site Operations Management, Clinical Trial Conduct, Patient Care, Protocol Adherence, Workflow Establishment
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, Life Insurance
Posted 20h ago
~40 hrs/week
Responsibilities
Responsible for the day-to-day management of a new clinical research site, including site operations and patient visits. The role involves establishing workflows, ensuring protocol adherence, and driving early-stage growth of the site.
Requirements
Requires at least 5 years of professional experience, including 3 years of supervisory or managerial experience overseeing clinical or business operations. A bachelor's degree is preferred.
Full job description
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.
DelRicht Research has been recognized as a Top Workplace in 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
Operations Manager's Main Objective
In this role you will be responsible for the day to day management of a new clinical research site, including site operations, patient visits, and early-stage growth. We are a multi-unit clinical research site network.
The Operations Manager will maintain all activities related to the conduct of clinical trials at the site including but not limited to:
Lead by example in delivering warm, excellent care to every patient at every visit.
Ensure patient visits are conducted with 100% protocol adherence accurately, efficiently, and on time.
Operate independently in a new site environment, helping establish workflows and day-to-day routines before the site is fully ramped.
Step directly into patient-facing responsibilities, including Clinical Research Coordinator-level work as needed while the site grows.
Build the foundation for future team growth by helping create a strong operational base for additional hires as volume increases.
Maintain strict compliance with study protocols, site procedures, and quality standards at all times.
Partner with physicians and other site stakeholders to keep study activities organized, timely, and well communicated.
Solve problems proactively and adapt quickly in a start-up environment where priorities and study mix may evolve.
Support communication with sponsors, monitors, and other external partners regarding site readiness, visits, and study conduct.
Help grow the site responsibly with an ownership mindset around efficiency, productivity, and operational performance.
Learn and prepare for new clinical research studies as they are awarded to the site.
Travel for training and site support as needed, especially during the initial onboarding and pre-launch period to gain hands-on experience in established DelRicht locations.
The Right Candidate Will
Be self motivated! Energetic! Positive!
Focus on providing exceptional patient care and creating memorable experiences
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized
Be skilled at problem solving, planning and being proactive
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Skills Needed to Win
Required: 3 years of supervisory or managerial experience
Required: Demonstrated experience overseeing operations across a clinical or business site
Required: 5+ years of professional working experience
Required: The ability to help drive teams while also routinely contributing to patient visits
Preferred: B.S or B.A from any accredited University
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals
Job Type: Full-time 40+ hrs
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
On average, it takes 17 years for a medical discovery to become widely available. DelRicht Research provides volunteers access to no-cost, advanced treatment options. We empower those who wish to take a more active role in their own health care and experience the next generation of medicine, Today.
Offices: 3525 Prytania St, New Orleans, Louisiana, US
Clinical ResearchHealthcareand Medical ResearchClinical TrialsBiotechnologyMedical
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