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$21/hr–$29/hr
Part-time
high school, professional certificate
Posted 33d ago
~40 hrs/week
Responsibilities
Responsible for selling eyewear products and dispensing prescriptions while ensuring accuracy of fit and comfort. Performs routine supervisory duties including opening/closing procedures, transaction approvals, and customer problem resolution.
Requirements
Requires a state optician license and at least one year of related experience. A high school diploma or GED is required along with strong communication and organizational skills.
Full job description
Summary:
State Licensed Optician assigned primarily to the retail floor. Sell eyewear products and services utilizing the SERVE selling strategy to Super Serve the Customer’s needs.In addition to selling associate will handle routine supervisory functions such as: open/close duties, transaction approvals, and customer problem resolution.
Essential Responsibilities:
1.Complete retail final inspection of all eyewear and dispense eyewear to ensure accuracy of prescription, fit and comfort to include the dispense with the 7-Point Quality Check.
2.Answer telephone promptly and professionally or a prompt greeting and obtain prescription for in-store customers. Be able to provide the potential customer with basic information such as: starting price points for lenses, current in-store promotions, Doctor’s phone number, Unbeatable Price Guarantee, invite them into the store and thank them for calling.
3.Identify customer’s needs through Lifestyle selling techniques and match frame to customer’s face shape and prescription and utilize the Lens Selling Kit to assist in educating the customer throughout the sales process to increase their knowledge and understanding of available lens options.
4.Stock, clean, and straighten displays; clean and organize the entire store, ensure frames are ticketed properly.
5.Adjust and repair eyewear and process defective, spoiled, and cannibalized frames.
6.Complete Company required training programs.
7.Follow Company safety rules and standards.
8.Perform all opening procedures to include making a timely and accurate bank deposit, verify cash on hand, open POS system and sign and file POS reports.
9.Complete all end-of-day reports, run POS reports, count cash at final closing and prepare the deposit.
10.Contact a member of the management team regarding any associate issues that involve Progressive Discipline.
11.Refer customer service issues that cannot be solved to the next scheduled member of the management team.
12.Other duties as assigned by management to include cross training.
Experience/Education:
·One (1) year of related experience
·HS diploma, GED or equivalent related job experience
·Opticians State License required
Additional Requirements:
·Communication, interpersonal and negotiation skills
·Ability to read, analyze and interpret insurance forms and prescriptions
Mental/Physical Requirements:
·Work changing schedules to meet business demands
·Work inside location
·Strong organizational skills
·Speak clearly and effectively
·Calculate and manipulate numbers/data
·Read English
·Problem solve/reasoning
·Meet customer expectations
·Work under stress with interruptions and deadlines
·Follow procedures and instructions
·Use computer effectively and view computer screen
·Exhibit empathy in all interactions
·Bend and stoop continuously
·Reach above shoulder continuously
Training Requirements (where applicable)
·Complete company required training within appropriate timelines
·Cross training in all departments as needed
Essential Responsibilities related to Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).
Activity
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
X
Walk
X
Sit
X
Use hands to touch, handle, or feel
X
Reach with Hands and Arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Essential Responsibilities related to Behavioral Characteristics:
·Must be detail orientated and well organized.
·Must be able to communicate clearly and effectively with other associates and clients.
·Must be energetic and self-motivated.
·Must be a team player.
·Must be able to problem solve.
·Must work onsite and participate in interactive onsite meetings on a regular and predictable basis
·Must have the ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
Pay Range: $21.08 - 29.73 per hour
Job Type: Part Time
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.As required by changing business needs, complete additional essential responsibilities as identified and assigned.
At Visionworks, we’re devoted to one thing — healthy eyes. We sit at the intersection of healthcare and retail, providing a national network of optometrists, clinical specialists, retail experts, and high-quality eyewear products and services.
Our purpose is to help everyone see the world they love and we’re passionate about delivering flawless vision, unexpectedly simple. We want to ensure every person who visits our doctors and stores has an incredible patient care experience.
We believe in taking care of our own people because we know our employees are the heart of the business. Our diverse culture is highly collaborative, results driven, intellectually stimulating, fast-paced and fun. We’re relentlessly focused on continuous improvement and growth.
Our goal is to be the BEST at serving the needs of our patients and customers and we pledge to always Be Simple, Human and Bold.
Visionworks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
Offices: 175 E. Houston Street, San Antonio , TX 78209, US
How much do Management & Leadership jobs in Tennessee pay?
Based on 2398 listings with disclosed salaries, most management & leadership jobs in Tennessee pay between $60k–$173k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 11,287 open management & leadership positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
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