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Hendersonville, Tennessee, United States · On-site
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Full-time
high school
Health Insurance, Disability Insurance, Retirement Offerings, Wellness Offerings
Posted 27d ago
~40 hrs/week
Responsibilities
The Registrar Lead provides guidance, training, and delegation to the registration team to meet performance goals. They are also responsible for registering emergency service patients, verifying insurance, and collecting patient liabilities.
Requirements
Candidates must have a High School Diploma or GED and at least 2 years of relevant work experience. The role requires advanced job knowledge in patient registration and the ability to lead a team.
Full job description
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
Admitting
Job Summary:
The team lead is responsible for guidance, development, training of new hires, and delegating responsibilities to the team to ensure monthly goals and performance improvement goals are met. The team lead is to assist in registering all patients receiving emergency services including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.
.
KEY RESPONSIBILITIES
Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.
TECHNICAL CAPABILITIES
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
Organizational Impact: Independently performs non-routine tasks that significantly impact team and other related teams. Problem Solving/ Complexity of work: Gathers and analyzes data to solve problems that arise with little or no precendent. Breadth of Knowledge: Applies advanced job knowledge and has developed a breadth of skills in other areas. Team Interaction: Serves as a lead for the team by providing expertise and guidance to team members.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality : - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively : - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
High School Diploma or GED
This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
From specializing in transplants and pediatric cancer to solving undiagnosed diseases, we know solving the most complex problems prepares us to solve any problem. We are committed to excellence in patient care, research, and medical education and training. We thrive on challenges, embrace collaboration and champion innovation. We are a growing academic health system with seven hospitals and hundreds of clinics throughout the Mid-South, as well as one of the nation's top biomedical research programs.
Join us: https://www.vumc.org/careers/
We are regularly ranked among the nation's leading hospitals in terms of quality and effectiveness. Our tireless pursuit of personalized care has earned scores of patient satisfaction awards. Our research is expanding the frontiers of medical knowledge, and every day we advance toward a better understanding of human health. We blend new discoveries and technology into health education, preparing distinguished medical professionals to offer the most advanced and compassionate care possible.
We set the pace for health care in the Southeast, and we are a nationally respected referral center. We are building on nearly 150 years of accomplishments to shape the future of health care the world over.
For information about our clinical services for adults throughout the Vanderbilt Health system, visit http://www.VanderbiltHealth.com.
For information about our comprehensive Monroe Carell Jr. Children's Hospital at Vanderbilt, visit https://childrenshospitalvanderbilt.org/
Social Media Participation Guidelines: http://VUMC.org/main/social
Offices: 2525 West End Ave., Ste. 500, Nashville, Tennessee 37203, US · 1211 Medical Center Dr, Nashville, TN 37212, US
PrimarySpecialty and Subspecialty CareClinical and Translational ResearchGraduate Medical EducationPrecision MedicineBiomedical InformaticsSurgeryOrthopedicsNeurology and NeurosurgeryCardiology and Cardiac Surgery
How much do Management & Leadership jobs in Tennessee pay?
Based on 2390 listings with disclosed salaries, most management & leadership jobs in Tennessee pay between $60k–$174k per year. Individual offers vary with seniority, company size, and specialization.
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