Knoxville, Tennessee, United States · Hybrid
What is the job? At Regal, we're committed to creating exceptional experiences for every guest, both in our theatres and through our customer support channels. As a Customer Experience Supervisor, you will help lead the …
Skills: Team Leadership, Customer Relations, Conflict Resolution, Performance Metrics Analysis, Coaching
Franklin, Tennessee, United States · Remote OK
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnershi…
Skills: Utilization Management, Medical Necessity Assessment, Interqual, MCG, Medicare Regulations
Chattanooga, Tennessee, United States · On-site
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environme…
Skills: Retail Management, Sales Performance, Team Coaching, Operational Excellence, Customer Experience
Hendersonville, Tennessee, United States · On-site
$19/hr–$21/hr
About the Job: Are you passionate about helping clients discover their own sense of recovery? At Epiphany Wellness, our mission is true transformation by leading the way we reinvent and treat addiction. We are looking fo…
Skills: Patient Observation, Crisis Intervention, Medication Monitoring, Urinalysis Testing, Breathalyzer Testing
Nashville, Tennessee, United States · On-site
Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE V…
Skills: Merchandising, Retail sales, Team leadership, Inventory management, Customer service
Memphis, Tennessee, United States · On-site
Job Summary: Provides HR employment support to organizational leadership in the development of the organization’s human capital. Administers and implements human resource policies, practices, and overall organizati…
Skills: Employee Relations, Performance Management, Conflict Resolution, Employment Law, HRMS
Memphis, Tennessee, United States · On-site
Issued: 7/2026 Revised: Reviewed: JOB DESCRIPTION Page Break Job Title Human Resources Team Lead Department Human Resources Team Leader HR Manager Status Exempt Mission Contribution: Leads the recruitment experience and …
Skills: Recruitment, Employee Relations, Performance Management, Onboarding, Employment Law
Chattanooga, Tennessee, United States · On-site
$19/hr–$23/hr
Join the City of Chattanooga Team Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennesse…
Skills: Inventory Control, Procurement, Materials Management, Bookkeeping, Accounts Payable
Murfreesboro, Tennessee, United States · On-site
Description Director of Clinical Care, Murfreesboro Home Care Team Location: Murfreesboro, TN Status: Full Time If you have a passion for people and a desire to provide outstanding care and comfort to patients and their …
Skills: Clinical Leadership, Financial Stewardship, Interdisciplinary Team Management, Hospice Care, Palliative Care
Goodlettsville, Tennessee, United States · On-site
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Financial Planning And Analysis, Capital Allocation, Investment Prioritization, ROI Modeling, Financial Modeling
Cordova, Tennessee, United States · On-site
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Employee Supervision, Inventory Management, Merchandising, Customer Service Leadership, Cash Handling
Nashville, Tennessee, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Guest Service, Staff Scheduling, Employee Training, Performance Coaching, Budget Management
Franklin, Tennessee, United States · On-site
You Matter • Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities Join us and find a career that supports:• Ca…
Skills: Strategic Sourcing, Contract Negotiation, Vendor Management, RFP Process, Cost Reduction
Atlanta, Georgia, United States · On-site
AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around the globe use …
Skills: Strategic Business Planning, Consultative Selling, Clinical Education, Relationship Building, Medical Device Sales
Raleigh, North Carolina, United States · Hybrid
Technical Team Leader – Power Systems Location: Boston, MA; Nashville, TN; Dallas, TX; Houston, TX; or Raleigh, NC. Schneider Electric is seeking an experienced Technical Team Leader to join the NAM Power Systems E…
Skills: Technical Leadership, Power Systems Engineering, Risk Management, Change Control, Customer Engagement
Columbia, Tennessee, United States · On-site
About Unity Psychiatric Care Unity Psychiatric Care, a division of Franklin, Tennessee-based American Health Partners Inc., operates psychiatric hospitals in Memphis, Clarksville, Columbia, and Martin, Tennessee, as well…
Skills: Risk Management, Quality Improvement, Clinical Auditing, Patient Care Planning, Nursing Supervision
Dickson, Tennessee, United States · On-site
Account Executive for NHC HomeCare NHC HomeCare is looking for an Account Executive to join our team! The Account Executive is responsible for executing the sales strategy to increase company market share through account…
Skills: Business Development, Healthcare Sales, Account Management, Strategic Planning, Market Share Growth
Nashville, Tennessee, United States · On-site
$90k–$210k/yr
Join Oracle’s cloud infrastructure organization at the forefront of global cloud expansion. As a Program Manager, you will lead the end-to-end delivery of complex cloud build programs in highly regulated, security-sensit…
Skills: Program Management, Cloud Infrastructure Delivery, Cross-functional Coordination, Security Hardening, Accreditation Readiness
Knoxville, Tennessee, United States · On-site
Sous Chefs are responsible for supporting the Head Chef in food preparation, management of additional staff, maintaining a clean kitchen/dining room, and ensuring best practices with safety and sanitation. Maintain outst…
Skills: Food Preparation, Staff Management, Sanitation Standards, Menu Development, Food Safety
Nashville, Tennessee, United States · On-site
Description - External Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Skills: Retail Management, Sales Performance, Team Coaching, Operational Excellence, Customer Experience
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Lead the day-to-day operations of the Customer Experience team by providing coaching and guidance to resolve guest inquiries. Handle complex escalations and analyze service trends to improve overall guest experience and operational processes.
Requires over one year of experience in customer service or team leadership, with a preference for a degree in Business, Marketing, or Management. Candidates must possess strong communication skills and the ability to remain professional in high-pressure situations.
What is the job?
At Regal, we're committed to creating exceptional experiences for every guest, both in our theatres and through our customer support channels. As a Customer Experience Supervisor, you will help lead the day-to-day operations of our Customer Experience team, providing coaching, guidance, and support to ensure guest inquiries and concerns are resolved efficiently and professionally.
In this role, you'll handle complex customer escalations, analyze service trends and performance metrics, and partner with theatre leadership and corporate teams to improve processes and enhance the guest experience. The ideal candidate is a customer-focused leader who excels at problem-solving, developing team members, and driving service excellence across the organization.
What will you be doing?
Provide leadership, guidance, training, and escalation support to Customer Experience team members, ensuring guest and theatre inquiries are resolved accurately, professionally, and within established service levels.
About you
About Regal
Regal Cinemas – where movie magic meets unforgettable experiences!
At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.
With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.
Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.
What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!
Read more about the Regal culture here – Regal Careers
Our Benefits
Inclusion & Belonging
At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.
We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.
If you have any questions about this role or working at Regal Cineworld Group, please contact [email protected]. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible
We share joy through extraordinary experiences
Regal operates one of the largest and most geographically diverse theatre circuits in the United States, consisting of 5,565 screens in 409 theatres in 41 states along with the District of Columbia and Guam as of April 30, 2025. Regal is focused on delivering the best moviegoing experience by providing our guests with the largest selection of premium large formats (including 4DX, IMAX, RPX, and ScreenX), the only unlimited subscription program, and enhanced food and beverage offerings to make every visit to the theatre a truly memorable experience. Additional information is available online at REGmovies.com.
Offices: 101 E Blount Ave, Knoxville, Tennessee 37920, US
Based on 2190 listings with disclosed salaries, most management & leadership jobs in Tennessee pay between $60k–$169k per year. Individual offers vary with seniority, company size, and specialization.
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