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$18/hr–$25/hr
Part-time
high school
Annual pay increase, Seasonal pay increases
Posted 26d ago
~40 hrs/week
Responsibilities
Oversee game day operations for various youth sports leagues, including field set-up, breakdown, and customer interaction. Manage relationships with coaches and officials while resolving conflicts and reporting league results to supervisors.
Requirements
Candidates should be at least 18 years old with a preferred high school diploma. Must possess strong customer service skills, a passion for youth sports, and the ability to handle conflict resolution.
Full job description
What you'll do
Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
Support sport-specific game day operations including set-up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
Establish relationships with coaches and officials, and fill in as a coach or official as needed
Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field
Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
Communicate with supervisor throughout day via phone with internet access
Respectfully resolve conflicts and address concerns and questions from customers appropriately
Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor
Qualifications
High school diploma or equivalent (preferred)
Must be 18 years of age or older
Customer service-oriented
Problem-solving skills and conflict resolution experience
Enthusiastic approach and a passion for youth sports
More about the role
Work Schedule: Varies by sport/program and season; typically weekends and/or select weekdays during the duration of each season; schedule will be confirmed during the interview process
Compensation: Starting hourly rate: $18/hour. Eligible for an annual increase amount of $1/hour up to $25/hour
Opportunity to return for following league season and earn seasonal pay increases with good performance
Training provided by RCX Sports, no prior sports industry experience required
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Related keywords
Youth SportsNFL FLAGNHL STREETMLS GONBA Jr. LeaguesWNBA Jr. LeaguesGame Day OperationsLeague ManagementCustomer ServiceConflict ResolutionSports OfficiatingSports Coaching
Official youth sports partner of the NFL, Jr. NBA, NHL, MLS, and MLB. Building local programs that get more kids playing
Industry
Sports Teams and Clubs
Company size
51-200 employees
Founded
2019
Headquarters
Roswell, Georgia
LinkedIn followers
19,037
RCX Sports makes youth sports more accessible and sustainable. As the official youth program partner of the NFL, Jr. NBA, NHL, MLS, and MLB, we power grassroots leagues, events, and Play with the Pros experiences that give more kids the chance to play. We work alongside the local operators, coaches, and families who run youth sports every day, adding the tools, partnerships, and support that help their programs grow.
Our partners run flag football leagues with NFL FLAG, basketball programming through Jr. NBA, hockey programming with NHL STREET and Learn to Play, soccer experiences with MLS GO, and baseball and softball programs with MLB Pitch, Hit & Run. Operators keep full control of their season structure, pricing, registration, age divisions, league format, and local identity. We bring the pro-league partnerships families recognize, marketing tools that help increase registrations, coach resources built for volunteers, and dedicated onboarding and ongoing support that keeps things running smoothly.
Our work reaches communities in all 50 states, supporting millions of young athletes, families, coaches, and league operators every year. From a first practice to a regional tournament to a national championship moment, we help local programs deliver a bigger experience without giving up what makes them theirs. We also produce premium youth sports events, tournaments, showcases, and Play with the Pros activations that connect kids directly to the leagues, athletes, and culture they love.
At the heart of it, RCX Sports believes every kid deserves the chance to play. That means lowering the barriers to entry, strengthening the programs already serving communities, and giving the adults around the game the support they need to keep showing up.
In 2026, the organization was recognized by Fast Company on their list of Most Innovative Companies.
More kids playing. More communities thriving. More love for the game.
Offices: 250 Hembree Park Drive, Suite 100, Roswell, Georgia 30075, US
Digital RegistrationEvent PromotionEvent ManagementMarketing StrategyYouth SportsOn-site ManagementSponsorshipPromotional StrategyBrandingEvent Design
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