Manager, Patient Care Services - Medical Surgical 4W
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McLaren Macomb - Med/Surg 4W Position Summary: Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing …
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Oversee the daily operations of the Medical Surgical 4W unit to ensure high-quality, efficient patient care and regulatory compliance. Lead staff development, manage budgets, and collaborate with multidisciplinary teams to optimize patient outcomes.
Requirements
Requires a Bachelor's degree in nursing with 3 years of experience or an Associate's degree with 5 years of experience, plus a Michigan RN license and BLS certification. A Master's degree, leadership experience, and ACLS certification are preferred.
Full job description
McLaren Macomb - Med/Surg 4W
Position Summary:
Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care.Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.
Essential Functions and Responsibilities:
Maintains operational responsibility for nursing and health care services on the unit.
Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and provides feedback.Monitors level of patient, staff and physician satisfaction.
Promotes collaboration regarding patient care issues with various staff levels and disciplines.
In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
Plans unit conferences, educational endeavors, and in-service meetings for staff.
Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
Assures appropriate delegation and supervision of patient care.
Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
Maintains regulatory readiness.
Performs other duties as required or requested.
#LI-KH1
Required:
·Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience
OR associate’s degree with 5 years of nursing-related experience
·Licensed as a Registered Nurse to practice nursing in Michigan
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
Offices: 1 McLaren Parkway, Grand Blanc, MI 48439, US
HospitalHealthcarePrimary CareEmergency MedicineCardiologyOncologyCancer CenterOrthopedicsNeuroscienceWomen's Health
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