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Full-time
high school, professional certificate
Posted 18d ago
~40 hrs/week
Responsibilities
Provides and documents training for apheresis and blood collection procedures in compliance with FDA and AABB standards. Conducts departmental audits and assists management with quality control and occurrence reports.
Requirements
Requires a High School Diploma or GED and at least two years of blood collection experience. Must possess a valid driver's license and the ability to obtain CPR instructor certification.
Full job description
At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Position Overview
A Donor Services Trainer provides and documents training for apheresis, special donations and when required, whole blood collections procedures. Training is performed in accordance to departmental procedures, processes, policies along with FDA and AABB regulations/standards and training records are maintained in a method that ensures completeness and accuracy. This role conducts departmental audits to ensure staff are performing tasks correctly and promptly takes action to correct any unapproved deviations. This role assists Donor Services management with various departmental tasks and projects. The Donor Services Trainer sets an exceptional example for excellent customer service and technical performance. This role provides on floor collection staff duties when required. This role travels to various fixed site centers as needed which may require short term out of town stays depending on distance and length of training needs.
Essential Functions
Provides training and development for staff performing donor collections
Obtains and maintains CPR instructor certification and provides CPR training for new hire and existing staff
Provides remedial training as indicated by Donor Services management
Provides updates in regard to trainee progress/challenges to appropriate manager
Ensures staff training manuals are inspection/audit ready
Updates departmental JDTRs (Job Description Training Requirements) as needed
Assists with training related issues during external and internal inspections/audits
Ensures Donor Services procedures, processes and policies are current and in compliance with regulatory standards
Performs departmental audits to ensure all equipment QC meets compliance standards
Assists with investigation and completion of Donor Services occurrence reports and provides retraining for staff with unacceptable occurrence rates
Assists with daily collection QC review when required
Works on floor performing collection duties when required
Performs special projects as indicated by Donor Services management
Provides back up for department management
Other duties as assigned or required
Departmental:
Maintains standards established by FDA, AABB, CLIA and other governing bodies; stays abreast of new and/or impending regulatory changes
Stays abreast of new trends, technology, regulations as related to donor collections
Acts as a resource for collections staff
Functions to foster teamwork and enhance operational success
Minimum Qualifications
High School Diploma or GED
CPR Instructor’s Certification (preferred prior to hire, but may obtain after acquiring position)
Two years of blood collection experience
General knowledge of Hematology
Valid Driver’s License with no major infractions and dependable transportation
Ability to organize and prioritize workload and meet deadlines
Excellent analytical, organizational, interpersonal, verbal, and written communications skills
Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint
Excellent customer services skills
Ability to read, understand, and follow written and verbal instructions
Ability to follow SOP in a heavily FDA regulated environment
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting and/or pulling/pushing up to 50 pounds
Standing or walking for an extended period
Bending and twisting
Equal Opportunity Employer Veterans/Disabled
Related keywords
FDAAABBCLIAApheresisBlood CollectionCPR InstructorHematologyQuality ControlSOPDonor ServicesJDTRRegulatory StandardsMedical Training
Your community blood center in South Carolina, North Carolina, Georgia, and Virginia.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1962
Headquarters
Piedmont, South Carolina
LinkedIn followers
3,427
Our mission is to support our healthcare partners with adequate, safe, cost-effective blood supplies and services.
Blood sustains precious human life. Its presence and flow allow us to seek the purpose of our existence and attain life’s milestones.
When we share blood, wounds heal; individuals thrive; and families remain whole. We share blood to enrich our life experience, casting aside our differences to link the human race through a common, natural bond.
Offices: 1099 Bracken Rd, Piedmont, South Carolina 29673, US · 5116 Calhoun Memorial Hwy, Easley, South Carolina, US · 5925 Glenwood Ave, Raleigh, North Carolina, US · 435 Woodruff Rd, Greenville, South Carolina 29607, US · 1308 Sandifer Blvd, Seneca, South Carolina 29678, US
How much do Management & Leadership jobs in Georgia pay?
Based on 4153 listings with disclosed salaries, most management & leadership jobs in Georgia pay between $68k–$192k per year. Individual offers vary with seniority, company size, and specialization.
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